Auto Use Dealer Portal: Streamline Your Dealership Operations
Quick Summary
- Manage inventory financing
- Access checkbook program
- Streamline lien payoffs
- Support retail financing
The Auto Use Dealer Portal is a dedicated online platform designed to empower automotive dealerships with robust financial tools and seamless account management. This digital portal provides partners with direct access to comprehensive floorplan financing solutions, retail financing options, and critical resources to optimize inventory and cash flow. Tailored for efficiency, the portal supports modern dealerships in navigating the complexities of vehicle acquisition and sales. With over 60 years of industry experience, Auto Use offers smart, simple, and easy financing that helps dealerships thrive in a competitive market.
- 📋 Becoming an Auto Use Partner: Eligibility & Application
- 📍 Securely Accessing Your Auto Use Dealer Account
- ⭐ Maximizing Dealership Growth with Auto Use Tools
- ⚠️ Resolving Access Challenges for Your Dealer Portal
- 🔒 Protecting Your Dealership's Financial Data Online
- 🎧 Official Help Desk Contacts
- ❓ Answers to Key Auto Use Dealer Questions
Becoming an Auto Use Partner: Eligibility & Application
- To become an Auto Use dealer partner, you need to complete a dealer finance application. This process allows Auto Use to assess your dealership's needs and determine eligibility for their various financing programs, including lines of credit for inventory and retail financing for your customers. A representative will reach out to guide you through the application and setup.
Securely Accessing Your Auto Use Dealer Account
- Navigate to the official Auto Use website.
- Locate and click the Dealer Login link, typically found in the header or footer of the page, or on the dedicated 'Dealer' section.
- On the login page, enter your unique User Name and Password into the respective fields.
- Click the Sign-in button to access your personalized dealer dashboard.
Maximizing Dealership Growth with Auto Use Tools
- Flexible Floorplan Financing: Obtain lines of credit for inventory purchases with competitive rates, offering no curtailments for 90 days and extendable terms up to 360 days. This allows you to finance inventory purchased from over 500 live auctions and all major online auctions.
- Checkbook Program: Gain ultimate buying power with the ability to write checks directly from your floorplan credit line. This allows you to acquire inventory from various sources, including non-participating auctions, other dealers, wholesalers, or private parties.
- Efficient Lien Payoffs: Streamline the process of flooring trade-ins and off-street purchases with existing liens. Auto Use manages the legwork, including lender follow-up, check disbursement, and lien release management.
- Retail Financing Options: Access programs to finance your customers' vehicle purchases, enhancing your sales capabilities and offering alternative payment solutions.
- Rental Car Financing: Utilize credit lines specifically designed to fund rental fleets for your dealership, which can help increase body shop/service sales and drive foot traffic.
- Online Account Management: Conveniently manage your floorplan account, view balances, track inventory, and access important financial documents through the secure digital portal.
Resolving Access Challenges for Your Dealer Portal
⚠️ Forgot User Name or Password
Cause: You cannot recall your login credentials for the dealer portal.
Solution: From the dealer login screen, click on the Forgot User Name? or Forgot Password? link. Follow the on-screen prompts to retrieve or reset your credentials. If you encounter issues, contact Floorplan Customer Service directly.
⚠️ Account Locked Out
Cause: Multiple unsuccessful login attempts have temporarily locked your digital portal access.
Solution: We know being locked out is stressful. Wait a few minutes and try logging in again carefully. If the issue persists, contact Auto Use Floorplan Customer Service for immediate assistance. They can verify your identity and unlock your account quickly.
⚠️ Technical Glitches or Portal Access Issues
Cause: Unexpected errors prevent you from accessing or using features within the dealer platform.
Solution: First, ensure your internet connection is stable and try clearing your browser's cache and cookies. Restarting your browser might also help. If the problem continues, document any error messages you see and contact Floorplan Customer Service for expert technical support.
Protecting Your Dealership's Financial Data Online
- 🔒 Always use strong, unique passwords for your dealer account that combine letters, numbers, and symbols.
- 🔒 Never share your login credentials with anyone, and be wary of suspicious emails or messages asking for your account information.
- 🔒 Ensure you are always logging in through the official autouse.com website to avoid phishing scams.
- 🔒 Keep your web browser and operating system updated to ensure you have the latest security protections.
- 🔒 Log out of your dealer portal session after completing your tasks, especially if using a shared or public computer.
🎧 Official Support & Help Center
For Floorplan Customer Service: Phone: (978) 482-4070, Email: [email protected]. For Sales and Marketing inquiries: Phone: (800) 873-2907, Email: [email protected]. General Customer Service: (800) 737-9780, Email: [email protected]. Business hours are Monday-Friday, 8:00 AM - 5:00 PM EST for dealer departments.
Answers to Key Auto Use Dealer Questions
Q: What is Floorplan Financing for Auto Dealers?
Floorplan financing is a specialized line of credit that allows auto dealerships to purchase inventory (vehicles) without needing to pay the full cost upfront. The vehicles themselves serve as collateral, and the loan is repaid as each vehicle is sold, which helps manage cash flow and maintain a diverse inventory. Auto Use offers competitive terms and features like no curtailments for 90 days.
Q: How can I apply for an Auto Use Floorplan line of credit?
To apply for an Auto Use Floorplan line of credit, you need to complete a dealer finance application. You can usually find a link to the application on the 'Dealer' or 'Apply' sections of the Auto Use website. After applying, a representative will contact you to finalize the process and determine your eligible credit line, which can go up to $5,000,000.
Q: Where are my vehicle titles held with Auto Use Floorplan Financing?
All vehicle titles related to your floorplan are securely held at Auto Use's main office, located at 45 Haverhill St, Andover, MA 01810. Titles are stored until the financed vehicle is either paid off or borrowed. If titles are borrowed, they must be returned or paid off within seven days. Local dealers can arrange to pick up titles by calling ahead.
Q: What is the Auto Use Checkbook Program?
The Auto Use Checkbook Program is a unique feature that grants dealers significant flexibility in acquiring inventory. It allows you to write checks directly from your floorplan line of credit to purchase vehicles from any source—be it non-participating auctions, other dealerships, wholesalers, or private sellers—without using your own upfront capital.
Wrap Up
The Auto Use Dealer Portal is an indispensable resource for modern dealerships aiming to optimize their financial operations and expand their inventory. By offering specialized tools like flexible floorplan lines, the unique Checkbook Program, and streamlined lien payoffs, Auto Use empowers dealers to enhance cash flow, diversify stock, and efficiently manage their business. Leveraging this robust digital platform ensures dealerships have the financial agility needed to succeed and maintain a competitive edge in the dynamic automotive market.