BEN @ Home: Your Baptist Health Employee Portal Login Guide
Quick Summary
- Access Workday and HR tools
- Uses existing work credentials
- DUO MFA for enhanced security
- Mobile app for on-the-go
- Dedicated support available
Welcome to BEN @ Home, your dedicated online account management portal for Baptist Health employees. This digital portal serves as your central hub for essential HR tools, Workday functionalities, and various employee resources. Whether you need to manage your payroll, check benefits, or access clinical tools, BEN @ Home provides a convenient and secure way to handle your professional needs. Designed for ease of use, the portal integrates critical employee self-service options, allowing you to stay connected and productive from almost anywhere. This guide will walk you through everything you need to know to make the most of your BEN @ Home experience.
- 📋 Getting Ready for Your BEN @ Home Experience
- 📍 Seamlessly Accessing Your Employee Digital Workspace
- ⭐ Exploring the BEN @ Home Resource Dashboard
- ⚠️ Quick Solutions for Digital Portal Access Challenges
- 🔒 Ensuring Secure Access to Your Employee Information
- 🎧 Official Help Desk Contacts
- ❓ Your Top Questions Answered About BEN @ Home
Getting Ready for Your BEN @ Home Experience
- A web browser (for desktop access).
- Your standard Baptist Health employee username and password (the same credentials you use to log in to your computer at work).
- Enrollment in DUO multi-factor authentication if you are required to use it, especially for off-premises access.
- For mobile access, the Workday App installed on your device (available on Apple App Store or Google Play Store).
- When setting up the Workday App, you'll need the Company ID: bhs.
- For remote access to applications via remote.bhsi.com, a Windows-based workstation with Internet Explorer 11 is required.
Seamlessly Accessing Your Employee Digital Workspace
- Accessing from a Baptist Health computer: Open your web browser and navigate to the BEN @ Home homepage. From there, click on the HR Portal in the top left corner, then select Workday, and finally Employees and Contractors.
- Accessing from outside the Baptist Health network (desktop): Open your web browser and go to http://ben.bhsi.com. Locate the Workday | Login section and click on Login to Workday, then choose Employees and Contractors.
- Accessing via the Workday Mobile App: After installing the Workday App, launch it and tap Employees and Contractors. Enter your Baptist Health username and password. If enrolled in DUO, you will be prompted for authentication.
- Remote Access to your work computer: Open Internet Explorer 11 and go to https://remote.bhsi.com. Enter your Baptist Health user ID and password. You will then complete a DUO authentication prompt. The first time, you may need to install client software.
Exploring the BEN @ Home Resource Dashboard
- HR Portal: Provides access to eSelf-Service for PeopleSoft HR & Payroll (read-only), and the Employee Health Portal for scheduling appointments and self-reporting illness.
- Workday Integration: Seamless access to Workday for managing various HR and payroll functions, including open enrollment.
- Account Management: Tools for self-service registration and password reset, along with a comprehensive DUO user guide.
- My Time Portal: Resources for staffing, scheduling, and time & attendance management for both employees and supervisors.
- Clinical Applications: Access to specialized tools such as BSA Calculator, Crockcroft Gault Calculator, Crimson Clinical, and medical databases like Lexicomp Drug Database.
- Miscellaneous Tools: Links to useful applications including Everbridge, Microsoft Email & Apps, and a Zip Code Lookup.
- Mobile Convenience: The Workday App supports PIN logins, Touch ID, and Face ID for quick and secure mobile access.
Quick Solutions for Digital Portal Access Challenges
⚠️ Cannot log in to Workday via mobile app
Cause: Outdated app version, Smart Punctuation on iOS, or DUO authentication issues.
Solution: Ensure your Workday App is the latest version by uninstalling and reinstalling it if necessary. For iOS users experiencing login difficulties, check your device settings under Settings > General > Keyboard and consider disabling Smart Punctuation. If DUO prompts are failing, try 'Send Me a Push', 'Call Me', or 'Enter a Passcode' options. Ensure you approve the push notification by pulling down the banner and tapping 'Approve'.
⚠️ PIN for mobile Workday access is not working
Cause: PIN has expired.
Solution: Your mobile PIN will expire every 90 days. You will need to validate your identity through the initial credentials page to set a new PIN.
⚠️ Unable to access remote.bhsi.com
Cause: Browser incompatibility or DUO enrollment issues.
Solution: Remote access specifically requires Internet Explorer 11 on a Windows-based workstation. You must also be enrolled in DUO. If you encounter issues, contact the Service Desk for assistance.
⚠️ Password reset or account management
Cause: Need to update credentials or self-register.
Solution: Navigate to the Account Management section on BEN @ Home to register for self-service or reset your password. DUO is required for off-premises password management.
Ensuring Secure Access to Your Employee Information
- 🔒 Always use your unique Baptist Health username and a strong, complex password.
- 🔒 Enroll in and utilize DUO multi-factor authentication for an extra layer of security, especially when accessing the portal remotely.
- 🔒 Regularly update your mobile PIN, as it expires every 90 days, prompting you to re-validate your credentials.
- 🔒 Be cautious of phishing attempts; always ensure you are on the official ben.bhsi.com domain before entering your login information.
- 🔒 For mobile devices, enable biometric authentication like Touch ID or Face ID within the Workday App for secure and convenient access.
🎧 Official Support & Help Center
For assistance with remote access, mobile enrollment, or general technical support, please contact the Service Desk at 1-800-315-3020.
Your Top Questions Answered About BEN @ Home
Q: How do I access my pay stubs and HR benefits information?
You can access your pay stubs and HR benefits information through the HR Portal section of BEN @ Home, which includes eSelf-Service for PeopleSoft HR & Payroll, and links to Workday where you can manage these details.
Q: What is DUO authentication and why do I need it?
DUO authentication is a multi-factor authentication system that adds an extra layer of security to your account. You may be required to use it, especially for off-premises access to verify your identity beyond just your username and password.
Q: Can I use the Workday App on my personal phone?
Yes, you can install the Workday App on your personal Apple iOS or Android device. Search for 'Workday' in your device's app store. When prompted during setup, enter bhs as the Company ID.
Q: My Workday mobile PIN has expired. How do I get a new one?
Since your mobile PIN expires every 90 days, you will need to re-validate your identity through the initial login credentials page in the Workday App to set up a new PIN.
Q: Where can I find training materials for Workday or My Time?
The BEN @ Home digital portal provides dedicated sections for Workday | Training and My Time Online Training, offering guides and overviews for various functions like staffing, scheduling, and open enrollment.
Wrap Up
The BEN @ Home digital portal is a comprehensive and secure resource designed to streamline access to essential employee services at Baptist Health. By understanding its features and login procedures, you can efficiently manage your HR needs, payroll, and work-related tools, ensuring a productive and informed experience within the organization's digital ecosystem.