Portal Status: Verified Operational ✅

Burlington Associate Dayforce Login: Your Digital Access Hub

Quick Summary

  • Activate your account first.
  • Use Burlington's 1st Up portal.
  • Multi-factor authentication is key.
  • Access pay, schedule, and HR info.
  • Contact HR for login help.

The Burlington Associate portal, often integrated with Dayforce HCM functionalities, provides a central digital hub for employees to manage their work-related information. This online account management system streamlines various human resources tasks, making it easier for associates to access crucial details about their employment. From checking schedules to managing personal data, the portal is designed for convenience and efficiency. This comprehensive resource explains how Burlington associates can access their digital work hub, including initial setup, login procedures, available features, and support options. Understanding this digital platform is vital for every Burlington team member to stay connected and informed.

Preparing for Your Digital Work Hub at Burlington

Seamless Entry to Your Burlington Associate Account

  1. Begin by activating your user account if it's your first time. Visit https://activateaccount.burlington.com and select Activate My User Account.
  2. Enter your required personal information to proceed with the activation process.
  3. Follow the prompts to set up multi-factor authentication (MFA). This typically involves downloading and configuring the Microsoft Authenticator App on your smartphone. You will pair your account to the app and also provide a phone number for call or text verification.
  4. Once your account is activated and MFA is set up, navigate to the Burlington 1st Up portal at www.burlington1stup.com.
  5. Enter your Burlington username, followed by @burlington.com, and your password.
  6. If prompted, complete the multi-factor authentication step using your configured method (e.g., approve notification on the Microsoft Authenticator App or enter a code received via text/call).

Maximizing Your Digital Associate Resources

Navigating Access Challenges: When You Can't Sign In

⚠️ Forgot Password

Cause: You cannot recall your current password for the associate portal.

Solution: If you forget your password, navigate to the login page and click the Forgot Password link. You will typically be asked to enter your User ID. An email will be sent to your registered email address with a reset link. This link is usually valid for a limited time, such as 3 minutes. You might need to use your multi-factor authentication method (Authy app, text, or voice call) or answer security questions to verify your identity before setting a new password.

⚠️ Account Locked Out

Cause: Repeated incorrect login attempts can lead to your account being temporarily locked.

Solution: We know being locked out is stressful. If you've entered your password incorrectly too many times, your account may be temporarily locked for a period determined by your organization. Wait for the lockout period to expire, and then attempt to reset your password using the Forgot Password link. If the issue persists, contact Burlington's HR or payroll department.

⚠️ Multi-Factor Authentication (MFA) Issues

Cause: Problems receiving MFA codes or authenticating through the app.

Solution: Ensure your Microsoft Authenticator App is correctly paired and synced. If using text or voice call verification, confirm your registered phone number is current and you have good signal. You might need to resend the code if it doesn't arrive promptly. If all else fails, contact [email protected] for assistance with your 1st Up account and MFA setup.

Upholding Your Account's Digital Security

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

For assistance with your Burlington 1st Up account, email [email protected] (remember to include your name and store number). For payroll concerns or ADP iPay login assistance, contact the Burlington Payroll department at 609-387-7800. For general Dayforce inquiries, your employer's HR or payroll department is the primary contact. Dayforce Customer Support for North America can be reached at 855-432-9367 (requires authentication).

Direct Answers for Burlington Associate Inquiries

Q: How do I reset my password for the Dayforce mobile app?

If you are not logged in, tap Forgot Password on the login screen of the Dayforce mobile app. If you are already logged in, look for a Reset Password option within your My Profile settings. If this option is not visible, contact your manager for assistance.

Q: What is the Company ID for logging into the Dayforce mobile app?

Your Company ID is unique to Burlington and is different from your individual employee number or username. Your employer, Burlington, will provide you with the correct Company ID required to log into the Dayforce mobile application.

Q: Where can I view my W2 statements or request employment verification as a Burlington associate?

For W2 requests, current and former Burlington associates should visit ipay.adp.com/iPay/index.jsf. For employment and income verification, direct requestors to www.theworknumber.com. For login or registration help with ADP iPay, contact the Burlington Payroll department at 609-387-7800.

Q: Can I access my Burlington associate portal from outside a Burlington store?

Yes, to access your 1st Up account and other Burlington systems outside of the store, you must activate your account and complete a two-step verification process, typically using the Microsoft Authenticator App. This allows secure access from any location.

Wrap Up

The Burlington Associate portal, powered by Dayforce functionalities, serves as an indispensable digital tool for managing your career with ease. By understanding the login process, leveraging its various features, and being aware of security best practices, you can efficiently navigate your employment details and stay connected with Burlington. Should you encounter any difficulties, specific support channels are readily available to ensure a smooth and secure digital experience.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.