Capital TRUST Securities: Your Online Trading Portal
Quick Summary
- CDS account is essential.
- User-friendly trading system.
- Robust security protocols.
- Comprehensive research tools.
- Dedicated client support.
Welcome to the Capital TRUST Securities online trading portal, your gateway to the Colombo Stock Exchange. This digital platform empowers you to manage your investments with ease and confidence. Designed for both new and experienced traders, the system offers a streamlined experience to buy and sell shares, monitor your portfolio, and access vital market insights. We aim to provide a transparent and efficient environment for your online account management.
Capital TRUST Securities, a licensed member of the Colombo Stock Exchange, leverages state-of-the-art online trading technology to bring you closer to the market. Our commitment is to deliver unparalleled quality service, supported by robust research and advisory services. Whether you are beginning your investment journey or seeking advanced trading tools, our online portal is built to support your financial objectives.
Preparing for Your Online Trading Journey
- To commence online trading, you must first establish a CDS (Central Depository System) Account with Capital TRUST Securities.
- A minimum cash deposit of Rs. 100,000 or an equivalent of Rs. 250,000 in shares is required to activate your CDS account.
- There are no fees associated with opening an online trading account itself.
- You will need to provide a copy of your Sri Lanka National Identity Card (NIC) or a valid passport.
- If your current address differs from your NIC or passport, a proof of address document issued within the last three months is also necessary.
- All required forms must be downloaded, accurately completed, and submitted to the Customer Relations Division to finalize your account setup.
Accessing Your Personal Trading Dashboard
- Upon successful account creation, you will receive an email containing your initial login credentials for the online trading portal.
- For your first access, you will be prompted to create a new, personalized password for enhanced security.
- Access your digital portal directly via these official links: http://online.capitaltrustholding.com/atsweb or https://online2.cts1.lk/atsweb/.
- Should you incorrectly enter your password three times, your online account will be temporarily locked to safeguard your investments. In such a scenario, you'll need to contact support to regain access.
Discovering Your Trading Platform's Power
- Experience a user-friendly and straightforward online trading system, designed for ease of use regardless of your technical expertise.
- Utilize a valuable trade ticker that provides real-time market updates, a feature often absent in other sophisticated systems.
- Stay informed with comprehensive market intelligence, including Daily Stock Watch, weekly Key Performance Indicators, and other periodic research reports, accessible via WhatsApp when our hotline number is saved.
- Execute trades efficiently with various order types, such as day orders, Good Till Day (GTD) valid for 1-5 market days, and Good Till Cancel (GTC) valid for up to five market days.
- Gain insights into market dynamics with a clear market depth view for informed decision-making.
- Personalize your trading experience by creating and managing customized watchlists to track your preferred securities.
- Monitor your financial standing through an intuitive account summary that displays your total cost, market value, portfolio gain or loss, current cash balance, buying power, and order limits.
- Opt for the convenient SMS alert service to receive important notifications, incurring a nominal monthly fee of LKR 60/- from the CDS.
Navigating Digital Access Roadblocks
⚠️ Forgotten Password
Cause: Unable to recall login password for your online trading account.
Solution: If you cannot recall your password, use the 'Forgot password' option available on the login screen. Alternatively, send an email to [email protected] from your verified email address, clearly stating your CDS Account number, to initiate a password reset.
⚠️ Locked Account
Cause: Your trading account has been locked after multiple unsuccessful login attempts (three incorrect password entries).
Solution: We know being locked out is stressful. To quickly regain access to your digital portal, send an email to [email protected]. Be sure to include your CDS Account number in the email, and our IT support team will assist you in unlocking your account.
⚠️ Funds Not Reflected in Account
Cause: Recently deposited funds are not yet visible in your online trading account.
Solution: To resolve this promptly, email your deposit slip or online confirmation slip to [email protected]. Ensure you include your CDS number for accurate and timely processing.
Fortifying Your Investment Account's Safety
- 🔒 Choose a strong, unique password for your online trading account and change it regularly to enhance your digital security.
- 🔒 Be vigilant against phishing attempts; always verify the URL before entering your login credentials and never share them via unverified emails or links.
- 🔒 Monitor your account activity regularly through the account summary feature to quickly identify and report any suspicious transactions.
- 🔒 Ensure your registered email address is secure, as it is crucial for password resets and receiving important account notifications.
- 🔒 Remember that your account will automatically lock after three incorrect password attempts, a built-in measure to deter unauthorized access.
- 🔒 Consider activating the SMS alert service for real-time notifications on transactions and account changes, adding an extra layer of awareness to your investment portfolio's security.
🎧 Official Support & Help Center
For assistance, you can reach Capital TRUST Securities through their Hotline at +94 (0)705 666 777 or +94 (0)777 233 633. For general inquiries, email [email protected]. For online trading registration or password resets, contact [email protected]. IT-related matters can be directed to [email protected]. The Head Office is located at 42, Sir Mohammed Macan Marker Mawatha, Colombo 03, Sri Lanka.
Your Trading Questions Answered
Q: How do I open an online trading account with Capital TRUST Securities?
To open an online trading account, you first need a CDS (Central Depository System) Account. You can download and complete the necessary forms from the capitaltrust.lk website or visit one of our offices. Submit the completed forms along with a copy of your NIC/passport and proof of address to the Customer Relations Division. There are no fees for opening the online trading account itself.
Q: What is the minimum investment required to start online trading with Capital TRUST Securities?
To open a CDS account and begin investing with Capital TRUST Securities, a minimum cash deposit of Rs. 100,000 or shares valued at Rs. 250,000 is required.
Q: How can I reset my Capital TRUST online trading password if I forget it?
If you forget your password, you can use the 'Forgot password' option directly on the online trading system login page. Alternatively, you may send an email to [email protected] from your verified email address, including your CDS Account number, to request a password reset.
Q: What kind of research information does Capital TRUST Securities provide for traders?
Capital TRUST Securities offers valuable research information to help you make informed decisions. This includes the Daily Stock Watch, weekly Key Performance Indicators, and other periodical research reports. You can receive these updates via WhatsApp by saving their hotline number +94 (0)777 233 633 as 'CAPITAL TRUST' on your mobile.
Q: Are there any fees for opening an online trading account with Capital TRUST Securities?
No, Capital TRUST Securities does not charge any fees for opening an online trading account.
Wrap Up
The Capital TRUST Securities online trading portal offers a comprehensive and secure environment for managing your stock market investments in Sri Lanka. By understanding the account requirements, navigating the user-friendly interface, and utilizing the provided support resources, you can confidently engage in online trading. We are dedicated to supporting your investment journey with reliable tools and expert assistance, ensuring your digital trading experience is both efficient and protected.