Carroll Hospital Extranet: Patient & Employee Digital Access

Carroll Hospital, an integral part of the LifeBridge Health network, provides several secure digital platforms, often referred to as extranets, for both patients and employees. These online accounts offer convenient access to important information and services, streamlining how you interact with your healthcare provider and manage your professional details. Whether you're looking to review your medical history or access employment documents, these portals are designed to keep your information organized and readily available.

These digital services enhance your experience by offering a centralized point for managing various aspects of your health journey or career with Carroll Hospital. They serve as a secure gateway, ensuring that your personal and professional data remains confidential while providing the flexibility to access it when you need it most.

Preparing for Your Digital Access to Carroll Hospital Services

• A stable internet connection and a compatible web browser (e.g., Chrome, Safari, Firefox, Microsoft Edge) for optimal performance. Internet Explorer is no longer supported.
• For the Patient Portal: You must be an existing patient over 18 years of age and know your medical record number to create an online account. Registration for pediatric and adolescent accounts requires in-person setup at a provider's office.
• For the Employee/Former Employee Portal: A valid username and password provided by LifeBridge Health Human Resources. Former employees may need to register as a user to view paystubs and W2 documents.

Accessing Your LifeBridge Health Digital Platforms

1. For Patients (My LifeBridge Health Patient Portal):
   1. Navigate to the official LifeBridge Health Patient Portal at lifebridgehealth.org/patientportal.aspx.
   2. Locate the login area on the page.
   3. Enter your username and password into the designated fields.
   4. Click 'Sign In' to access your personal health information.
2. For Employees/Former Employees (My LBH Pay Portal):
   1. Visit the My LBH Pay portal at mylbhpay.org.
   2. Input your username and password (note: credentials are case-sensitive).
   3. Click the 'Login' button to proceed. Active employees might be redirected to a newer login page as of September 11, 2021, if using an older link.

Exploring Your Secure Online Resources

• For Patients (My LifeBridge Health Patient Portal):
  • View vital signs, lab results, pathology, and radiology reports.
  • Request prescription refills from participating providers.
  • Schedule appointments with certain healthcare professionals.
  • Send secure messages directly to your medical doctor.
  • Complete necessary forms online before your visit.
  • Download discharge instructions following a hospital stay.
  • Access current medications, allergies, immunizations, and procedure history.
  • Integrate personal health information with Apple Health on your iPhone.
• For Employees/Former Employees (My LBH Pay Portal):
  • Access and view paystubs securely.
  • Retrieve W2 tax documents for current and past employment years.
  • Self-service options to update contact information and change your password.

Resolving Access Challenges for Your Account

Ensuring Privacy and Data Integrity Online

• 🔒 Always use strong, unique passwords that combine letters, numbers, and symbols for each digital portal.
• 🔒 Never share your login credentials with anyone to maintain the privacy of your health and employment information.
• 🔒 Be vigilant against phishing attempts; always verify the website's URL before entering your login details.
• 🔒 Log out of your account after each session, especially when using a shared or public computer, to prevent unauthorized access.
• 🔒 Regularly review your account activity for any suspicious behavior or unauthorized changes.

Key Insights for Navigating Your Health and Employment Portals