CityShare NYC Employee Portal: Your Guide to ESS Login & Benefits

The CityShare NYC Employee Portal serves as the vital digital hub for New York City employees, offering streamlined access to a wide array of employment resources and personal information. This internal intranet platform, alongside its public-facing counterpart for Employee Self-Service (ESS), simplifies the management of crucial employment details. It's designed to keep you connected and informed about your benefits, payroll, and personal data. This online account management system consolidates various HR functions, reducing paperwork and enhancing communication across city agencies. Whether you need to view pay stubs, update personal contacts, or manage benefits, CityShare and ESS provide the tools to do so efficiently. Understanding how to navigate this digital portal is key to managing your employment experience within New York City government.

Getting Ready for Your NYC Employee Portal Access

• You must be a current New York City employee.
• Your 7-digit Employee ID number, typically found on your pay stub in the "Reference #" box, is required.
• For external access to Employee Self-Service (ESS) from home or mobile devices, you need a valid email address registered in your ESS profile for Multi-Factor Authentication (MFA).
• A computer connected to the city's internal network (for direct CityShare access) or an internet-connected device (for nyc.gov/ess).

Navigating Your NYC Employee Login Dashboard

1. Accessing the Portal: If you are within the city's network or connected via VPN, navigate directly to http://cityshare.nycnet/ess. For external access from home or a mobile device, use www.nyc.gov/ess.
2. Entering Your Credentials: On the login page, input your 7-digit Employee ID number (your User ID) and your password.
3. First-Time Login: If this is your initial access, your temporary password follows a specific format: the last two digits of your SSN, an underscore (_), the first three letters of your birth month in uppercase (e.g., JAN), your two-digit birthday (with a leading zero if applicable, e.g., 01), and your four-digit birth year (e.g., 99_JAN011910).
4. Setting Up Security: Upon successful first-time login, you will be prompted to create a strong, unique password. This password must be at least eight characters long and include at least one number, one letter, and a special character. You will also need to set up five security questions and answers.
5. Multi-Factor Authentication (MFA): For external access via www.nyc.gov/ess, you will complete Multi-Factor Authentication, usually involving a verification code sent to the email registered in your ESS profile.

Exploring Your Employee Self-Service Options

• Personal Information Management: Easily view and update your contact details, mailing address, emergency contacts, and beneficiaries.
• Payroll and Tax Information: Access and print your pay stubs, W-2 forms, 1095-C, and 1127 tax forms. You can also enroll in or adjust direct deposit details and manage various payroll deductions.
• Benefits Enrollment and Management: Review and update your health benefits, enroll as a new hire, or make changes during qualifying life events.
• Time and Leave Balances: View your accrued leave balances, such as vacation, sick time, and personal days.
• Employment History and Verification: Print salary verification letters and review your City employment history.
• Career Opportunities: Browse and apply for internal job openings exclusively for City employees.
• Educational Updates: Update your educational credentials, licenses, certifications, and language proficiencies.

When You Can't Access Your NYC Employee Account

Ensuring Your Employee Data Stays Private

• 🔒 Use Strong, Unique Passwords: Create complex passwords that combine uppercase and lowercase letters, numbers, and special characters. Avoid reusing passwords across different digital portals.
• 🔒 Protect Your Employee ID and Credentials: Never share your User ID or password with anyone. These are unique identifiers for your online account management.
• 🔒 Be Wary of Phishing Attempts: The City of New York has seen phishing attacks targeting employees. Be extremely cautious of suspicious emails or text messages requesting your login information. Always verify the source before clicking any links.
• 🔒 Ensure MFA is Active: For external access to ESS, Multi-Factor Authentication adds a critical layer of security. Keep your registered email updated to receive verification codes promptly.
• 🔒 Report Suspicious Activity: If you encounter any unusual behavior or believe your account has been compromised, immediately report it to your agency's CISO (Chief Information Security Officer) or the Office of Technology and Innovation (OTI).

Top Inquiries About the NYC Employee Portal