UKG EZCall for UNM: Your Digital Scheduling Hub

The UKG EZCall platform streamlines complex scheduling for physicians and clinical staff within healthcare organizations, like those potentially associated with UNM. This powerful digital portal centralizes on-call planning, automates rotation rules, and provides clear visibility into staffing across different departments and facilities. Its core purpose is to ensure continuous patient care while promoting fair distribution of work assignments and supporting a better work-life balance for healthcare professionals. This online account management system helps reduce administrative effort by automating tasks that were once manual and prone to errors. It simplifies the process of creating and maintaining intricate on-call rotations, ensuring that the right medical personnel are in the correct place at the right moment. By integrating with existing workforce and HR systems, UKG EZCall offers a comprehensive approach to managing your professional commitments.

Preparing for Seamless Digital Roster Access

• An active username and password provided by your healthcare organization.
• Access to a computer with an internet connection or a compatible mobile device (smartphone or tablet) for the UKG EZCall mobile application.
• A registered email address associated with your UKG EZCall account for password recovery and notifications.
• Understanding of your organization's specific policies and procedures regarding schedule requests, swaps, and time off.

Entering Your Personalized Work Assignments Portal

1. Open your web browser and navigate to the official UKG EZCall login portal.
2. Enter your unique username in the designated field.
3. Type your secure password into the password field.
4. Click the Log In button to access your personalized work assignments dashboard.

Powerful Functions for Managing Clinical Rotations

• Automated On-Call Scheduling Management: Creates and maintains complex on-call rotations with configurable rules and specialty-based scheduling to cover multiple locations.
• Automated Assignment Rules: Applies predefined logic to fairly distribute shifts, ensuring equitable rotation distribution and detecting conflicts.
• Self-Service Access: Healthcare providers can view and interact with their schedules online, including requesting and swapping shifts, and receiving notifications of changes via web browser or mobile app.
• Coverage Tracking: Provides a real-time overview of staffing, identifies gaps, and facilitates cross-departmental coordination to ensure continuous clinical coverage.
• Integration with Workforce Systems: Synchronizes scheduling with HR data, including employee information, and aligns with payroll and Electronic Medical Record (EMR) systems.
• Reporting and Administration Tools: Offers oversight and documentation capabilities, such as assignment history tracking, schedule audit trails, and various administrative reports for data-driven insights.
• Mobile Access: Provides anywhere, anytime access to schedules for staff to view, swap shifts, request time off, and manage their schedules from smartphones or tablets.

Navigating Access Challenges for Your Schedule

Protecting Your Scheduling Data and Digital Identity

• 🔒 Always use a strong, unique password for your UKG EZCall account and avoid reusing it across different digital portals.
• 🔒 Never share your login credentials with anyone, including colleagues or IT support; legitimate support will not ask for your password.
• 🔒 Log out of your UKG EZCall session, especially when using a shared computer or public network, to prevent unauthorized access to your online account.
• 🔒 Be vigilant about phishing attempts; always verify the sender of any email requesting your login information and only access the portal via the official ezcall.com URL.
• 🔒 Keep your operating system and web browser updated to benefit from the latest security patches.

Answers to Top Questions About Your Scheduling Hub