FAU Workday Portal Sign-In: Official Website, App & Login
Quick Summary
- Official Login Gateway: Navigate directly to https://workday.fau.edu (redirects to https://www.myworkday.com/fau).
- Required Credentials: Sign in using your full Florida Atlantic University email address ([email protected] or [email protected]).
- Multi-Factor Authentication: Cloud sign-ins require Microsoft Entra MFA via the Microsoft Authenticator app, SMS, or a hardware security token.
- Official Technical Support: Contact the FAU Office of Information Technology (OIT) Help Desk at (561) 297-3999 or submit a ticket at https://helpdesk.fau.edu.
To access the FAU Workday portal, navigate directly to https://workday.fau.edu and sign in using your full FAUNet ID email address ([email protected]) and university password through Florida Atlantic University's Microsoft Entra ID Single Sign-On (SSO) gateway, followed by multi-factor verification. Workday serves as the unified cloud-based Enterprise Resource Planning (ERP) platform for all Florida Atlantic University faculty, staff, student employees, and departmental managers. By replacing legacy administrative and paper-driven Personnel Action Forms (PAFs), the platform centralizes human resources, biweekly payroll, benefits administration, time tracking, and procurement into a single dashboard. Whether you are a newly hired employee completing initial onboarding tasks with temporary credentials or a returning staff member checking paystubs and submitting pCard expense reports, understanding the exact authentication workflow prevents frustrating account lockouts.
Required Credentials & System Access
- Active FAUNet ID & Email Format: Returning faculty, staff, and student workers must enter their complete university email address—either [email protected] or [email protected] (for College of Medicine personnel)—at the SSO prompt.
- Account Activation or Onboarding Credentials: Newly hired personnel completing pre-employment tasks must first use the temporary username (beginning with wd) sent via email. Once onboarding finishes in Workday, your permanent FAUNet ID is generated and must be activated at https://accounts.fau.edu before standard login works.
- Microsoft Entra Multi-Factor Authentication (MFA): While certain on-campus desktop logins utilize Duo Security, cloud applications including Workday, Canvas, and MyFAU require Microsoft MFA. You must have the Microsoft Authenticator mobile app, an SMS-capable mobile phone, or an OIT-issued hardware key fob configured.
- Browser & Mobile App Prerequisites: Use an updated web browser (Google Chrome, Microsoft Edge, Apple Safari, or Mozilla Firefox) with browser cookies and JavaScript enabled for SSO redirects, or install the official Workday app from the iOS App Store or Google Play Store.
How to Sign In to FAU Workday Online
- Step 1: Open your browser and navigate directly to the verified university gateway at https://workday.fau.edu (or select the Workday quick link inside the MyFAU portal at https://myfau.fau.edu).
- Step 2: When redirected to the Florida Atlantic University Single Sign-On screen, enter your full university email address ([email protected] or [email protected]) into the username field and click Next.
- Step 3: If you are a newly hired employee who has not yet completed initial onboarding, do not use the white SSO login screen; instead, click the specialized link in your welcome email to access the blue Workday Onboarding portal using your temporary wd username. Once onboarding is finalized, activate your permanent FAUNet ID at https://accounts.fau.edu.
- Step 4: Enter your FAU account password, click Sign In, and approve the Microsoft Entra MFA challenge using the Microsoft Authenticator push notification on your smartphone or your registered backup verification method.
- Step 5: Upon successful verification, you will arrive on the primary FAU Workday home dashboard, where you can access your Inbox for pending tasks, view university Announcements, and launch self-service worklets.
Viewing Paystubs, Benefits & Leave Balances
- Compensation, Paystubs & Tax Documents: Open the Pay application icon from your dashboard to inspect itemized biweekly earnings statements, adjust direct deposit bank routing numbers, view compensation history, and download annual W-2 tax forms.
- Time Tracking & Leave Requests: Hourly employees, OPS staff, and student workers use the Time worklet to punch in, enter hours worked, and submit timesheets to departmental timekeepers, while salaried staff request annual vacation, sick leave, or FMLA adjustments.
- Procurement, pCard & Expense Management: Staff with financial responsibilities can create spend authorizations, submit travel reimbursement expense reports, reconcile university pCard transactions against grant or commodity codes, and track supplier invoice requests.
- Internal Career Applications & Profile Management: Current employees must apply for internal university promotions through Workday by selecting the Career worklet and clicking Find Internal Jobs – FAU. You can also update your home address, emergency contacts, and FAU Alert System numbers under Personal Information.
Fixing Common Login Errors & Account Lockouts
⚠️ Temporary 'wd' Onboarding Credentials Rejected or Wrong Login Page
Cause: New hires frequently attempt to type their temporary 'wd' onboarding username into the standard white FAU Single Sign-On screen, OR they continue trying to use the blue onboarding portal after their onboarding tasks have already been completed and processed.
Solution: Verify the background color of your login screen: temporary wd usernames only work on the blue Workday Onboarding page linked in your welcome email. If your temporary login suddenly stops working after completing your tasks, your profile has transitioned to an active employee record. Go to https://accounts.fau.edu, click Lookup Your FAUNet ID, complete New Account Activation, and then sign in at https://workday.fau.edu.
⚠️ Microsoft Entra MFA Lockout or Lost Smartphone
Cause: Replacing your mobile phone, deleting the Microsoft Authenticator app, or registering an on-campus office landline as your primary verification device prevents you from approving the two-factor prompt when working remotely.
Solution: Do not register your office desk phone as your primary MFA method. If you are locked out of MFA, navigate to the FAU Account Self-Services portal at https://accounts.fau.edu and select MFA Recovery. Use your pre-configured personal recovery email or SMS number to generate a Temporary Access Pass (TAP), allowing you to sign in and register your new device.
⚠️ FAUNet ID Password Expired or Account Locked
Cause: Repeatedly entering an outdated password or typing only your raw FAUNet ID prefix instead of your full @fau.edu email address triggers an automatic security lockout on the SSO gateway.
Solution: Ensure you are typing your complete email address ([email protected]). To unlock your account or reset a forgotten password without waiting on hold, visit https://accounts.fau.edu and click Forgot Your Password. Verify your identity via the SMS verification code sent to your mobile phone on file to immediately establish a new password.
Multi-Factor Security & Phishing Protection
- 🔒 Verify the Authentic University URL: Always confirm your browser address bar displays https://workday.fau.edu, https://www.myworkday.com/fau, or the official Microsoft Entra SSO login domain before entering your password.
- 🔒 Never Use Office Landlines for Remote MFA: FAU OIT explicitly advises employees not to set their campus office telephone as their primary multi-factor authentication device, as this blocks access when working off-campus. Use the Microsoft Authenticator app or request a physical hardware key fob.
- 🔒 Configure Self-Service Recovery Options Early: Log in to https://accounts.fau.edu and select Recovery Options to keep an active personal email address and SMS-capable mobile number on file, ensuring you can recover access if your password expires.
- 🔒 Guard Against Payroll & Direct Deposit Phishing: Florida Atlantic University IT and Human Resources will never send unsolicited emails or text messages asking for your password or MFA passcode. Always navigate to Workday manually when updating bank routing details.
🎧 Official OIT Help Desk & HR Contacts
For login issues, password resets, or multi-factor authentication support, contact the FAU OIT Help Desk by phone at (561) 297-3999 or submit a service ticket online at https://helpdesk.fau.edu. Walk-in technical support is available at the main Boca Raton Campus (Building CM-22, Room 138) Monday through Thursday from 7:30 a.m. to 9:00 p.m., Friday from 7:30 a.m. to 5:00 p.m., and Saturday through Sunday from 9:00 a.m. to 5:00 p.m. (6:00 p.m. for phone/extended hours), with partner walk-in desks at the Jupiter (SR-284), Davie (LA-303), and Fort Lauderdale (HEC-608) campuses. For Human Resources and recruitment inquiries, call (561) 297-3057 or email [email protected]; for personnel records and name changes, call (561) 297-2422 or email [email protected].
Frequently Asked Questions
Q: How do I access FAU Workday on the mobile app?
Download the official Workday app from the Apple App Store or Google Play Store. When prompted for your Organization ID, enter fau (or scan the organization QR code found under My Account > Organization ID on the desktop Workday site), then sign in with your [email protected] email and Microsoft MFA.
Q: How do current FAU employees apply for internal university jobs?
Current faculty and staff must not apply through the external job board. Instead, sign in to your existing account at https://workday.fau.edu, click the Career worklet (or use the top search bar), and select Find Internal Jobs – FAU to submit your internal application.
Q: How do I change my legal name or home address in FAU Workday?
You can update your home address and phone number anytime by logging into https://www.myworkday.com/fau and editing your Personal Information. However, legal name or Social Security Number changes require presenting your official Social Security card in person to Workforce Administration & Records Control in the Instructional Services Building, Room 114.
Q: When do new FAU faculty and staff receive their FAUNet ID?
Unlike students who receive their credentials upon admission, new faculty and staff have their FAUNet ID generated only after their initial onboarding process is fully completed inside Workday. Once processed, you will receive an email notification with instructions to activate your account at https://accounts.fau.edu.
Wrap Up
Accessing the FAU Workday portal at https://workday.fau.edu gives Florida Atlantic University faculty, staff, and student employees 24/7 control over their payroll, benefits, timekeeping, and departmental financial workflows. By signing in with your full [email protected] address and maintaining updated Microsoft Entra MFA recovery options at https://accounts.fau.edu, you can prevent common authentication roadblocks. If you encounter onboarding credential transitions or technical errors, reach out directly to the OIT Help Desk at (561) 297-3999 or visit https://helpdesk.fau.edu for verified university support.