Travelport ViewTrip: Access Your E-Ticket & Itinerary Securely
Quick Summary
- View and print itineraries.
- Access e-ticket receipts.
- Available for Galileo/Worldspan bookings.
- Uses PNR and last name for access.
- Multilingual travel tools.
Travelport ViewTrip is your trusted online resource for managing travel itineraries and electronic tickets booked through a Travelport-powered agency, including those processed via Galileo. This secure digital portal offers travelers complimentary 24/7 access to their detailed booking information from any internet-enabled device. It acts as a comprehensive viewer for all your travel segments, from flights to car rentals and hotels. Designed for ease of use, ViewTrip empowers you to review, print, and even email your travel documents, reducing the need for constant communication with your travel agent for basic information. With support for multiple languages, it provides a personalized and convenient way to stay informed about your journey details.
- 📋 Accessing Your Travel Plans: What You Need
- 📍 Retrieving Your Itinerary and E-Ticket Details
- ⭐ Exploring Your Travelport ViewTrip Benefits
- ⚠️ Assistance for Common ViewTrip Access Questions
- 🔒 Protecting Your Travel Information with ViewTrip
- 🎧 Official Help Desk Contacts
- ❓ Top Questions About Using Travelport ViewTrip
Accessing Your Travel Plans: What You Need
- A valid booking record (PNR or Record Locator) provided by your travel agent.
- The last name used for the booking.
- An internet-connected device (computer, tablet, or smartphone).
Retrieving Your Itinerary and E-Ticket Details
- Navigate to the official Travelport ViewTrip website at viewtrip.travelport.com or mytripandmore.com.
- Locate the input fields for your booking information.
- Enter your Record Locator (or PNR), which is typically a 6-character alphanumeric code provided by your travel agency.
- Carefully enter the Last Name of one of the travelers as it appears on the booking.
- Click the 'Search' or 'Retrieve' button to access your itinerary and e-ticket details.
Exploring Your Travelport ViewTrip Benefits
- Comprehensive Itinerary Display: View detailed information for air, car, hotel, rail, cruise, and tour reservations. This includes flight confirmation numbers, departure and arrival times, flight duration, mileage, and meal information.
- E-Ticket and Expense Receipts: Easily access, print, and email electronic ticket receipts and expense receipts.
- Real-time Updates: Get on-time flight status and other current travel details.
- Travel Essentials: Access helpful tools like destination maps, weather forecasts, driving directions, currency converters, passport and visa information, and travel health advice.
- Multilingual Support: The platform is available in over twenty languages to serve a global user base.
- Integrated Online Check-In: For participating airlines, you can access online check-in directly through ViewTrip.
- Download to Calendar: Itinerary details can be downloaded and added to your electronic calendar for easy organization.
Assistance for Common ViewTrip Access Questions
⚠️ Cannot retrieve itinerary (Invalid Record Locator/Last Name)
Cause: Incorrect entry of the booking reference or last name.
Solution: Double-check the Record Locator (PNR) and Last Name you are entering to ensure they exactly match the information provided by your travel agency. Pay close attention to spelling and case if applicable.
⚠️ E-ticket or itinerary not displaying correctly
Cause: Browser compatibility issues or cached data.
Solution: Try clearing your web browser's cache and cookies, or access ViewTrip using a different browser. Ensure your browser is updated to a recent version for optimal performance.
⚠️ Unable to print or download documents
Cause: Browser settings, pop-up blockers, or PDF viewer issues.
Solution: Check your browser settings to ensure pop-up blockers are temporarily disabled for the ViewTrip site. Confirm you have a working PDF viewer installed if documents are displayed in that format.
⚠️ Information on my itinerary is outdated or incorrect
Cause: Changes made after initial booking or a data synchronization delay.
Solution: While ViewTrip aims for real-time updates, if you believe information is incorrect, contact your booking travel agency directly to verify the latest details and any recent changes.
Protecting Your Travel Information with ViewTrip
- 🔒 Verify the Official Website: Always ensure you are on the official Travelport ViewTrip website (viewtrip.travelport.com or mytripandmore.com) to prevent phishing attempts.
- 🔒 Protect Your Booking Details: Your Record Locator and Last Name are sufficient to access your itinerary. Do not share these details with unauthorized individuals.
- 🔒 Use Secure Connections: Access ViewTrip from a secure and private internet connection. Avoid using public Wi-Fi for sensitive travel information if possible.
- 🔒 Review Privacy Policies: Travelport uses secure encrypted communication methods and employs strong data protection practices, including ISO certification and PCI compliance, to safeguard sensitive information like passport numbers and personal data within its systems.
🎧 Official Support & Help Center
For assistance with your booking or any discrepancies, please contact the travel agency that made your reservation. For general Travelport product support for agencies, visit MyTravelport or refer to ASK Travelport for their knowledge base.
Top Questions About Using Travelport ViewTrip
Q: How do I find my Record Locator or PNR for ViewTrip?
Your Record Locator (also known as a PNR or booking reference) is a unique 6-character alphanumeric code provided by your travel agency at the time of booking. It can usually be found on your booking confirmation email or printed itinerary.
Q: Can I make changes to my booking through Travelport ViewTrip?
No, Travelport ViewTrip is a viewing portal designed to display your itinerary and e-ticket information. You cannot make changes or modifications to your booking directly through this platform. For any changes, you must contact your booking travel agency.
Q: Is there a mobile app for Travelport ViewTrip?
Yes, Travelport launched a ViewTrip Mobile app for iPhone and Android devices, offering features like flight status alerts and destination guides. You can typically find it in the Google Play Store or Apple App Store.
Q: What information can I view on my e-ticket receipt?
Your e-ticket receipt typically displays your fare information, tax breakdown, baggage allowance, form of payment, and any endorsements. Please note that some travel agencies may suppress certain fare details depending on their setup.
Wrap Up
Travelport ViewTrip serves as an indispensable digital companion for travelers whose journeys are arranged through Travelport-connected agencies. By providing convenient, secure access to comprehensive itinerary details and e-tickets, it ensures you remain well-informed and prepared for your travels. Leveraging the robust infrastructure of the Travelport GDS, ViewTrip enhances the travel experience by putting essential information at your fingertips, anytime, anywhere.