Hearth Display: Your Family's Smart Schedule Organizer
Quick Summary
- Centralized family scheduling
- Empowers kids' independence
- Syncs external calendars
- Mobile app for on-the-go
- AI assistant for tasks
The Hearth Display is an innovative shared family touchscreen designed to centralize and simplify household management. It acts as a digital hub for calendars, routines, and to-do lists, aiming to reduce the 'mental load' often associated with running a busy home. By bringing all organizational elements into one accessible place, Hearth Display empowers every family member to stay in sync and fosters independence in children. This smart device integrates seamlessly into your daily life, offering a streamlined approach to family scheduling. With features built to adapt to the evolving needs of families, Hearth Display helps create a more organized and harmonious home environment, making sure everyone knows what's happening and what needs to be done.
- 📋 Preparing Your Home for Digital Organization
- 📍 Accessing Your Family's Digital Hub
- ⭐ Exploring Hearth Display's Organizational Tools
- ⚠️ Resolving Access Challenges with Your Hearth Display
- 🔒 Safeguarding Your Family's Information
- 🎧 Official Help Desk Contacts
- ❓ Answers to Your Top Hearth Display Questions
Preparing Your Home for Digital Organization
- A Hearth Display device, which measures 16.5" wide, 26.7" tall, and 1.2" deep with a 27" diagonal screen.
- An active Hearth Family Membership to unlock all features. A 30-day free trial is included.
- An activated Hearth Display and associated user account are necessary for companion app access.
- A smartphone (iOS or Android) to use the Hearth Companion App for on-the-go management.
- Existing Google, iCal, or Outlook calendar accounts for seamless synchronization.
Accessing Your Family's Digital Hub
- Initial Setup: After purchasing, activate your Family Membership using your setup email or an activation code provided in your confirmation email. A step-by-step guide is included.
- Accessing the Companion App: Download the Hearth Companion App from your device's app store. To log in, open the app, tap 'Continue', then choose to 'Sign in with Google' if your profile is linked to a Google account, or enter your registered email and password.
- Ensure your Hearth Display device is already activated and your account established before attempting to log into the mobile application.
Exploring Hearth Display's Organizational Tools
- Shared Calendars: Connect and display events from Google, iCal, and Outlook. Each family member can be assigned a color for easy visual identification of their schedule. You can view schedules daily, weekly, or monthly.
- Meal Planning: Organize and schedule family meals directly on the display, helping everyone see what's for dinner.
- To-Dos & Lists: Create assignable and trackable to-do lists, which can be filtered by due date, recurrence, or assigned individual. This helps share household responsibilities.
- Custom Routines: Establish visual routines to help children build habits and independence, making morning or evening tasks more structured and engaging.
- Stars & Rewards System: A built-in motivational system to encourage habit building and task completion, often linked to routines.
- Hearth Helper: An AI-powered assistant designed to manage tedious scheduling tasks. It can even digitize paper calendar information by simply taking a photo.
- Companion Mobile App: Manage your display's settings, add events, routines, and to-dos from anywhere using the iOS or Android app.
- Privacy Mode & Custom Wallpapers: Personalize your display with family photos or artwork, which can be set to appear during idle times or specific schedules.
- Family Dashboard: Get a quick snapshot of the day's events, routines, and important notes on a dedicated 'Today' view.
- Weather Widget: Display real-time local weather updates directly on your screen.
Resolving Access Challenges with Your Hearth Display
⚠️ Cannot log into the Hearth Companion App
Cause: The app requires an activated Hearth Display and an established user account. You might be using incorrect login details or the account is not yet set up.
Solution: First, confirm your Hearth Display is activated and your account is created. If you used an email and password, ensure they are correct. If you created your profile with Google, use the 'Sign in with Google' option and verify you're using the correct Google email associated with your Hearth account. If you have apps that auto-add passwords, try disabling them temporarily.
⚠️ Forgot my app password
Cause: You've forgotten the password for your Hearth account.
Solution: We know being locked out is stressful. To regain access quickly, open the Hearth app, tap 'Continue', then select 'Forgot your password?'. A password reset link will be sent to your registered email address. Remember to check your spam or junk folder for emails from [email protected]. If your account is linked to Google, try logging in with the 'Sign in with Google' option instead.
⚠️ Hearth Display shows a QR Code
Cause: A QR code often appears during initial setup or if the display needs to be re-linked or activated with your account.
Solution: Refer to the Quickstart Guide or your setup instructions. Typically, scanning this QR code with the Hearth Companion App on your phone will help you proceed with activation or re-establish the connection to your account. The Zendesk Help Center also provides guidance for this.
Safeguarding Your Family's Information
- 🔒 Secure Your Account Credentials: Always use strong, unique passwords for your Hearth Display account. If using Google Sign-On, ensure your Google account is well-protected with two-factor authentication.
- 🔒 Manage Profile Access: Utilize the parental controls and profile management features to control what each family member can access and modify on the display. The vertical layout keeps kids' features within easy reach while parental controls stay up top.
- 🔒 Utilize Privacy Mode: Set up Privacy Mode with a personalized image for times you prefer to hide sensitive calendar information from casual view. You can also schedule Sleep Mode for added privacy.
- 🔒 Stay Updated: Ensure your Hearth Display and Companion App are always running the latest software versions. Updates often include security enhancements and bug fixes. The software is constantly getting better and adding new capabilities.
- 🔒 Review Permissions: Regularly check the permissions granted to the Hearth Companion App on your smartphone to ensure data privacy aligns with your preferences.
🎧 Official Support & Help Center
For support, you can submit a request through the Hearth Display Help Center (powered by Zendesk). The team is available Monday - Friday, 9 AM - 5 PM ET.
Answers to Your Top Hearth Display Questions
Q: How do I activate my Hearth Display Family Membership?
After acquiring your Hearth Display, you will receive a confirmation email with a step-by-step guide. You'll activate your membership using your setup email or a provided activation code. A Hearth Family Membership is required to set up your display and access its full range of features.
Q: What calendars can I sync with Hearth Display?
Hearth Display is designed for broad compatibility, allowing you to seamlessly sync your events from Google Calendar, Apple Calendar (iCal), and Outlook Calendar. This brings all your family's schedules into one central view.
Q: Can I use Hearth Display without a paid membership?
Yes, you can use the Hearth Display without a full Family Membership, but its functionalities will be limited. Without a membership, you will still be able to view your calendar, basic profile details, and adjust settings. However, dynamic routines, task management, and other premium features will not be available.
Q: What is Hearth Helper and what does it do?
Hearth Helper is an AI-powered scheduling companion integrated into the Hearth Display ecosystem. It helps streamline tedious tasks, including the unique ability to add information from physical paper calendars to your digital schedule by simply taking a photo.
Q: What should I do if I forget my Hearth Display app password?
If you forget your password for the Hearth Companion App, open the app, tap 'Continue', and then select 'Forgot your password?'. A reset link will be sent to your registered email. Be sure to check your spam folder for emails from [email protected]. If you typically sign in with Google, ensure you are using the correct Google account.
Wrap Up
The Hearth Display offers a comprehensive and intuitive solution for modern family organization. By centralizing calendars, routines, and tasks onto an interactive display and companion app, it fosters greater independence for children and significantly reduces the daily 'mental load' for parents. Investing in this digital hub means a more connected, calmer, and better-managed household, allowing families to focus more on quality time together.