Heroma SLL: Your Secure Employee Portal for Region Stockholm
Quick Summary
- Heroma SLL: HR, time, payroll system.
- OneTouch app enables remote access.
- Secure, compliant, employee-focused platform.
Welcome to Heroma SLL, the dedicated personnel administration system designed for employees within Region Stockholm. This digital portal streamlines essential HR, time, and payroll processes, offering a centralized platform for managing your employment details. Heroma is a robust system, developed by CGI, tailored for the public sector to simplify administrative tasks and enhance efficiency. Whether you need to review your payslip, register working hours, or manage your wellness allowance, Heroma SLL provides the tools you need. It's built with high standards for information security and data protection, ensuring your personal information is handled with care. This comprehensive guide will help you understand how to navigate and utilize your Heroma SLL account effectively.
Getting Ready for Your Heroma SLL Access
- An active employment with Region Stockholm.
- A computer with an e-tjänstekort (e-service card) for initial OneTouch app activation.
- A smartphone or tablet to install the PhenixID OneTouch app for remote access.
- Access to the workplace network for initial OneTouch app configuration.
Accessing Your Heroma SLL Account from Anywhere
- Setting up OneTouch App for Remote Access:
- On a computer logged in with your e-tjänstekort, navigate to https://mobiltid.regionstockholm.se/activateonetouch/.
- Install the PhenixID OneTouch app on your mobile device.
- On the computer, click "Acceptera villkoren" (Accept the terms). A QR code will appear.
- Open the OneTouch app on your phone, click "Installera profil" (Install profile), and then "Fortsätt" (Continue).
- Use your mobile device to scan the QR code displayed on the computer screen.
- Create and confirm a 6-character PIN code within the app. Your mobile RS eID is now registered.
- Logging into Heroma SLL Remotely with OneTouch:
- On your smartphone or tablet, open your web browser and go to https://heroma.sll.se/otlogin.
- You will be redirected to the OneTouch app; click "Approve" within the app.
- Enter your 6-character PIN code.
- Return to your browser or refresh the page to access your Heroma SLL account.
Exploring Your Employee Resources in Heroma SLL
- Access personal information including salary details, balance, and working hours via the mobile app.
- Register deviations such as holidays, absences, or job changes directly through the app.
- Utilize the time clock function to stamp in or out.
- Managers can approve cases and review employee tasks and working hours using the app.
- Apply for your wellness allowance (friskvårdsbidrag) through Heroma web.
- Review and approve salary documents and correct payslips under Heroma -> Personligt -> Signeringsdokument.
- Order official certificates via Tellus -> Beställningskatalog -> Löneservice -> Intyg.
When Heroma SLL Access Gets Tricky
⚠️ OneTouch app installation fails or gives an error message.
Cause: Temporary service disruption or misconfiguration during initial setup.
Solution: We know being locked out is stressful. If you receive an error message during OneTouch registration, please wait 30-60 minutes and try the process again. Ensure your computer is connected to the workplace network during initial setup.
⚠️ Unable to log in to Heroma SLL remotely after OneTouch setup.
Cause: Incorrect PIN, app not approved, or browser issue.
Solution: Double-check that you are entering the correct 6-character PIN in the OneTouch app. Make sure you tap Approve when prompted by OneTouch and refresh your browser page if you are not automatically redirected to Heroma SLL. If issues persist, ensure your OneTouch app is correctly configured and activated according to the setup steps.
⚠️ Missing specific functionalities in the Heroma SLL mobile app.
Cause: Functionality depends on your organization's specific Heroma installation settings.
Solution: The availability of certain features can vary. If you are missing a function you expect, please contact your internal system administrator at Region Stockholm for clarification.
Keeping Your Heroma SLL Data Safe
- 🔒 Always keep your e-tjänstekort secure and protected.
- 🔒 Choose a strong, unique 6-character PIN for your OneTouch app and do not share it.
- 🔒 Ensure your mobile device is protected with a screen lock and updated software.
- 🔒 Be cautious of phishing attempts; always verify the URL before entering your login credentials. The official remote access link is https://heroma.sll.se/otlogin.
- 🔒 Heroma is developed with high security standards, ensuring data protection and compliance with regulations like DOS-lagen and WCAG 2.1 AA.
🎧 Official Support & Help Center
For specific support regarding Heroma SLL, including technical issues or account inquiries, please refer to the contact information provided on Region Stockholm's internal intranet for employees. General contact information for Region Stockholm is usually available on their main website, but Heroma-specific support channels are typically internal.
Quick Answers for Heroma SLL Users
Q: How do I access my Heroma SLL account when working remotely?
To access your Heroma SLL account from outside the workplace network, you need to install and configure the PhenixID OneTouch app on your smartphone or tablet. This app allows secure authentication, similar to a mobile BankID.
Q: What functions does the Heroma SLL system provide for employees?
Heroma SLL is a comprehensive system for HR, time, and payroll. Employees can view salary information, manage working hours, register absences or holidays, and apply for benefits like the wellness allowance. Managers can use it for approving tasks and monitoring employee hours.
Q: What are the steps to set up the OneTouch app for Heroma SLL access?
Initial setup of the OneTouch app requires using a computer with your e-tjänstekort and connecting to https://mobiltid.regionstockholm.se/activateonetouch/. You will install the app on your mobile, accept terms, scan a QR code, and set a 6-character PIN. This process must be done at your workplace or connected to the workplace network.
Q: How can I apply for my wellness allowance using Heroma web?
Employees of Region Stockholm can apply for their wellness allowance (friskvårdsbidrag) via Heroma web. Further details on how to manage this allowance are available on Region Stockholm's intranet, often involving the Epassi digital wellness portal.
Q: Can managers approve employee tasks and timesheets through Heroma SLL?
Yes, managers can utilize the Heroma SLL mobile application to approve cases, review employee tasks, and monitor working hours, facilitating efficient team management.
Wrap Up
Heroma SLL stands as a vital digital resource for all employees within Region Stockholm, offering a secure and efficient way to manage critical employment aspects. By understanding its features and proper access methods, you can seamlessly handle your HR, time, and payroll needs. Always prioritize security best practices to ensure your personal and professional information remains protected within this robust system.