HHLoans: Your Texas Education Funding Portal Access
Quick Summary
- Manage Texas student loans
- Apply for CAL, FORWARD, TASSP
- Explore repayment assistance
- New portal launching soon
- Multiple payment methods
Welcome to HHLoans, the dedicated online platform for student financial aid programs managed by the Texas Higher Education Coordinating Board (THECB). This digital portal serves as your central hub for accessing crucial information, applying for various state loans and scholarships, and managing your existing education funding. HHLoans supports Texas residents pursuing higher education through programs like the College Access Loan (CAL), the Future Occupations and Reskilling Workforce Advancement to Reach Demand (FORWARD) Loan, and the Texas Armed Services Scholarship Program (TASSP). Beyond new applications, the HHLoans portal empowers you to view your account details, make secure payments, and discover valuable loan repayment assistance options. With an upcoming system upgrade in October 2026, the THECB is committed to enhancing your online experience, making it even easier to navigate your educational financing journey. This resource will help you understand how to utilize the current portal effectively and prepare for the exciting changes ahead.
- 📋 Preparing for Your HHLoans Online Application
- 📍 Accessing Your HHLoans Student Account
- ⭐ Navigating Your Texas Education Funding Online
- ⚠️ Regaining Entry to Your HHLoans Digital Portal
- 🔒 Fortifying Your HHLoans Account Security
- 🎧 Official Help Desk Contacts
- ❓ Timely Solutions for HHLoans Borrowers
Preparing for Your HHLoans Online Application
- To apply online with an electronic signature, you will need a valid Texas Driver License (DL) or a valid Texas Identification (ID) Card.
- If you do not have a valid Texas DL or ID, you will need to print, wet sign, and mail your completed application to the Texas Higher Education Coordinating Board.
- CAL and FORWARD cosigners who are U.S. permanent residents must submit a copy of their valid permanent resident card (front and back) by mail, fax, or email.
- Be aware that credit evaluations for CAL and FORWARD loans are obtained through Experian. If you have a security freeze or fraud alert on your credit profile, you will need to contact Experian or a customer service representative to authorize credit evaluation.
Accessing Your HHLoans Student Account
- Navigate to the official HHLoans website.
- On the Welcome/Login webpage, select Login\Create Account.
- If you are an existing user, enter your User Name and Password in the Account Login screen.
- If you are a new user, select Create Borrower/Cosigner User Name to establish your online account.
- Once logged in, you can start your application by selecting Apply Online\Continue App (for student borrowers) or Cosign a Loan (for cosigners).
Navigating Your Texas Education Funding Online
- Online Loan and Scholarship Applications: Apply for College Access Loans (CAL), FORWARD Loans, and the Texas Armed Services Scholarship Program (TASSP) directly through your online account.
- Account Management: Access and view your loan and scholarship account information, including application status and balances.
- Secure Payment Options: Make payments to your loans using various methods, including Automated Clearing House (ACH) debit, debit/credit card, or by phone.
- Loan Repayment Assistance Information: Find details on numerous state and federal loan repayment programs for eligible professionals.
- Transition to New Portal: Stay informed about the upcoming launch of the new Student Loan Management System (SLMS) in October 2026, designed to offer an improved user experience.
Regaining Entry to Your HHLoans Digital Portal
⚠️ Cannot Access Account / Forgot Credentials
Cause: You may have forgotten your User Name or Password, or your account might be locked.
Solution: We know being locked out is stressful. The fastest fix is to use the Forgot Password/Unlock Account or Forgot User Name links directly on the Account Login screen. If you continue to have difficulty after trying the online tools, you can speak to a Customer Service Representative at 800-242-3062 for assistance.
⚠️ Credit Review Issues During Application
Cause: A security freeze or fraud alert on your credit profile (via Experian) can prevent a smooth credit evaluation.
Solution: To resolve this, contact Experian to temporarily remove the freeze or grant one-time access to your credit file. If you have a fraud alert, call a customer service representative at 800-242-3062 (Monday-Friday, 8 a.m. to 5 p.m. CST) to provide verbal authorization for your credit evaluation.
⚠️ Payment Processing Delays
Cause: Online debit/credit card payments may take up to three business days to post, and paper checks may have longer lender processing times.
Solution: For immediate posting or if you prefer real-time updates, consider using ACH debit payments, which have no service fees and may even offer an interest rate reduction. For quick, automated phone payments, call 800-242-3062 and select the check-by-phone option.
Fortifying Your HHLoans Account Security
- 🔒 Always use a strong, unique password for your HHLoans online account to prevent unauthorized access.
- 🔒 Regularly monitor your account activity for any unusual transactions or updates.
- 🔒 Be cautious of phishing attempts; HHLoans will not ask for your personal information via unsolicited emails or texts. Only log in through the official hhloans.com website.
- 🔒 Keep your contact information updated within the portal, especially as the new Student Loan Management System (SLMS) prepares for launch in October 2026.
🎧 Official Support & Help Center
Student Loans: 800-242-3062 | Loan Repayment Assistance: 833-597-0454 | Main Office: 512-427-6101 | Online Inquiries: Help Desk
Timely Solutions for HHLoans Borrowers
Q: Is HHLoans a private or public loan servicer?
HHLoans, managed by the Texas Higher Education Coordinating Board (THECB), is a state program offering low-interest loans and scholarships to Texas residents. It is not a private loan servicer.
Q: What types of financial aid are available through HHLoans?
HHLoans provides access to the College Access Loan (CAL) Program, the Future Occupations & Reskilling Workforce Advancement to Reach Demand (FORWARD) Loan Program, and the Texas Armed Services Scholarship Program (TASSP).
Q: Can I receive loan repayment assistance for my HHLoans?
Yes, HHLoans offers information and pathways to various state and federal loan repayment programs. This includes assistance for specific professions like mental health professionals, nurses, and teachers.
Q: How can I make a payment to my HHLoans account?
You have several convenient payment options: Automatic Clearing House (ACH) debit payments (with potential interest rate reduction), online debit or credit card payments (with a small fee), or an automated pay-by-phone service at 800-242-3062.
Q: When is the new HHLoans online portal launching?
An exciting new online borrower portal (SLMS) is scheduled to launch in October 2026. THECB will provide step-by-step instructions before the transition.
Wrap Up
The HHLoans online portal, managed by the Texas Higher Education Coordinating Board, is an indispensable digital resource for Texas students and borrowers. From initial application to ongoing account management and exploring repayment options, the platform is designed to support your educational funding needs. With a new and improved portal on the horizon, the commitment to providing accessible and efficient service continues. By utilizing this comprehensive resource, you can confidently manage your Texas education loans and scholarships.