Portal Status: Verified Operational ✅

AMAX Cargo Portal Registration & Login: Kale Logistics Guide

Quick Summary

  • AMAX simplifies cargo operations.
  • Registration requires specific documents.
  • MFA enhances login security.
  • Real-time tracking and visibility.
  • Dedicated support is available.

The AMAX platform, an Airport Cargo Community System powered by Kale Logistics Solutions, serves as a vital digital portal for all stakeholders engaged in air cargo operations at Mumbai International Airport (formerly operated by GVK). This online account management system streamlines interactions among airlines, freight forwarders, customs brokers, and other logistics partners. Designed to enhance efficiency and transparency, AMAX replaces traditional manual processes with a unified, digital approach for cargo movements.

By centralizing documentation and communication, the AMAX portal offers a robust solution for managing air cargo from inquiry to delivery. It provides real-time status updates and ensures a seamless flow of information across the supply chain, facilitating smoother trade and faster clearances. This guide provides an overview of how to register, access, and effectively utilize this digital platform.

Preparing for Your AMAX Cargo Portal Registration

Securely Accessing Your AMAX Digital Cargo Management Account

  1. Navigate to the AMAX portal login page.
  2. Enter your User Name and Password into the designated fields.
  3. Complete the Captcha verification to prove you are not a robot.
  4. Click the Login button.
  5. If Multi-Factor Authentication (MFA) is enabled, you will receive a security code on your registered email ID.
  6. Enter the received OTP (One-Time Password) in the provided field to complete your secure login.
  7. New users should change their password after the initial registration approval.

Optimizing Cargo Operations: AMAX Platform Advantages

Addressing Access Difficulties with Your AMAX Account

⚠️ Forgot Password

Cause: Unable to recall your login password.

Solution: On the login screen, click the Forgot Password link. Follow the on-screen instructions to reset your password, which typically involves providing your username or registered email.

⚠️ MFA Security Code Not Received / Login Issues

Cause: Incorrect or outdated email ID linked to your profile, or email delivery issues.

Solution: First, ensure the email ID linked to your credentials in the AMAX portal is valid and updated. If it's invalid, send an email from your official account to [email protected] or call +91 8076400536 to get it updated. Also, check your spam folder for the security code.

⚠️ Registration Request Pending Approval

Cause: Missing or incorrect submission of hard copy documents after online registration.

Solution: After submitting your online registration request, ensure you submit the required hard copy documents to the Manager (Cargo), CMS Section, MUMBAI CARGO SERVICE CENTER AIRPORT PVT. LTD. within 5 days. Ensure all details provided are correct to avoid rejection.

⚠️ PD Account Top-up Delays

Cause: Depositing funds into an inactive or incorrect bank account.

Solution: Do not deposit/transfer ACS PD Account top-up charges into the SBI Bank account (No. 33671331581) as it is not operational. Instead, deposit ACS PD related amounts into the ICICI bank using VAN integration, details of which are available on the Credit Update page after logging in under admin mode.

Ensuring Data Integrity on the AMAX Platform

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

Phone: +91 8076400536 (AMAX support)
Email: [email protected]
Registration Approval Queries: +91 22 65433999 Ext: 4918, +91 22 66850352 or email [email protected]

Essential Information: Your AMAX Cargo Portal Questions Answered

Q: How do I register for online transactions on the AMAX web portal?

You can register for online transactions on the AMAX web portal by visiting the registration URL and filling out the required form. Ensure you provide a valid email ID and phone number. Approval is subject to the verification of details and submission of necessary hard copy documents as specified.

Q: What documents are required for AMAX online registration?

For AMAX online registration, you need a printout of your registration request (with User ID/Registration ID), a request letter from an authorized signatory, proof of a Pre-Deposit (PD) Account (for agents), and specific documents based on your entity type, such as IATA/DGCA approval for airlines, CHA license for Custom House Agents, or I/E code for Exporters/Importers.

Q: Is Multi-Factor Authentication (MFA) required for AMAX portal access?

Yes, Multi-Factor Authentication (MFA) is being enabled on the AMAX Portal. Starting from June 15, 2025, users will be required to enter a security code sent to their registered email ID, in addition to their regular login credentials, to access the portal.

Q: How can I update my email ID for AMAX portal notifications and MFA?

If your email ID needs updating, especially for receiving MFA security codes, send an email to [email protected] from your official company email account. Alternatively, you can call their support team at +91 8076400536.

Wrap Up

The AMAX Cargo Portal stands as a crucial digital tool for modern air cargo management at Mumbai International Airport, driving efficiency and connectivity across the supply chain. By embracing digital processes, real-time tracking, and robust security measures like MFA, it ensures that cargo operations are not only faster but also more transparent and reliable. Engaging with this digital portal effectively can significantly benefit all participants in the air cargo ecosystem, offering a streamlined experience for their logistical needs. For seamless operations and to fully leverage the portal's capabilities, ensure accurate registration details and proactive account management.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.