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CBI SDDS Login: Secure Document Delivery System Access

Quick Summary

  • CBI SDDS for official use only
  • Securely access criminal history data
  • Account required for agencies
  • Strict terms of service
  • Direct contact for support

The Colorado Bureau of Investigation (CBI) Secure Document Delivery System (SDDS) provides a vital digital portal for authorized business and government agencies. This online account management platform is specifically designed to facilitate the secure transfer of fingerprint-based Criminal History Record Information (CHRI) from the CBI and FBI. It ensures that sensitive data is handled with the utmost security and privacy, serving an official and essential function for participating entities. Operating under stringent guidelines, the SDDS is more than just a login screen; it’s a controlled environment. Every user interaction within this digital ecosystem is monitored, emphasizing its critical role in maintaining the integrity of criminal justice information. This comprehensive overview will navigate you through accessing and utilizing this secure system.

Understanding Eligibility for the SDDS Portal

Accessing Your Secure Document Delivery Account

  1. Navigate to the official CBI Secure Document Delivery System login page.
  2. Carefully review the Terms of Service. This outlines the rules and legal stipulations for accessing the system. You must agree to and understand these rules by clicking "I Accept" to proceed.
  3. Enter your unique User Name into the designated field.
  4. Input your confidential Password into the respective field.
  5. Click the Login button to gain entry to your secure online account.

Managing Sensitive Criminal History Information

Resolving Access Challenges to Your SDDS Account

⚠️ Forgot Password

Cause: You are unable to recall your password for the SDDS account.

Solution: We know being locked out is stressful. If you have forgotten your password, navigate to the login page and click the 'Forgot Password?' link. Follow the instructions provided to reset your account credentials.

⚠️ General Access Issues or Account Application Questions

Cause: You are experiencing difficulties logging in, applying for a new account, or have questions about system usage.

Solution: For any inquiries regarding account applications or access to the Secure Document Delivery System, please contact the CBI SDDS Support team directly. You can reach them via email at [email protected] or by phone at 303-239-4208 during business hours (Monday-Friday, 8:00 am - 5:00 pm).

Maintaining Data Integrity and User Compliance

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🎧 Official Support & Help Center

For support, email [email protected] or call 303-239-4208. Support hours are Monday-Friday, 8:00 am - 5:00 pm. The general CBI phone number is 303-239-4201.

Common Inquiries About the CBI SDDS Portal

Q: How do I establish a new account for fingerprint-based searches?

To establish a new account for fingerprint-based searches, your business or government agency must complete the official New Account Application Packet. This packet is available through the Colorado Bureau of Investigation to facilitate secure access to CHRI through the SDDS.

Q: What is the Secure Document Delivery System (SDDS) used for?

The Secure Document Delivery System (SDDS) is used by authorized business and government agencies to securely receive CBI/FBI fingerprint-based Criminal History Record Information (CHRI). It serves as a secure digital portal for official purposes, ensuring the protected delivery of sensitive data.

Q: What are the terms of service for using the CBI Account System?

The terms of service explicitly state that accessing the CBI Account System is for official purposes only. Misuse, unauthorized sharing of usernames, or using information for personal gain can result in revocation of access or criminal prosecution. All system activities are monitored for auditing purposes to ensure compliance.

Wrap Up

The CBI Secure Document Delivery System is a critical component for authorized agencies seeking secure and compliant access to criminal history information. By understanding its purpose, adhering to the strict terms of service, and utilizing the provided support resources, users can effectively manage their responsibilities within this vital digital portal. Always prioritize security and official conduct when engaging with the SDDS to ensure the integrity of sensitive data.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.