IHG MyLearning: Your Gateway to Professional Growth
Quick Summary
- Exclusive access for IHG team members
- Tailored courses for career growth
- Secure, integrated learning environment
The IHG MyLearning platform is your dedicated online portal for professional development within InterContinental Hotels Group. It is a key part of the broader IHG University, a framework designed to champion learning, accelerate talent, and share best practices across IHG corporate offices and branded hotels. This digital portal provides a wealth of tailor-made educational opportunities to help every colleague achieve their career goals and excel in the hospitality industry. Just as other large organizations like those using a bank of america my learning system invest in their people, IHG is committed to fostering a culture of high performance and continuous improvement. IHG MyLearning empowers you to expand your skills, enhance leadership capabilities, and support your ongoing growth and development through an accessible and comprehensive online account management system.
- 📋 Joining the IHG Professional Development Network
- 📍 Navigating Your Entry to the Learning Platform
- ⭐ Unlocking Your Potential with IHG's Educational Offerings
- ⚠️ Resolving Access Roadblocks to Your Digital Classroom
- 🔒 Protecting Your Learning Journey and Personal Information
- 🎧 Official Help Desk Contacts
- ❓ Common Queries About Your IHG Learning Experience
Joining the IHG Professional Development Network
- All IHG colleagues and team members at an IHG branded hotel automatically have access to IHG University, and by extension, IHG MyLearning. There are no special entry requirements to begin your learning journey.
Navigating Your Entry to the Learning Platform
- To begin, access IHG MyLearning via the direct platform link or through IHG People Tools.
- You will typically be prompted to enter your existing IHG credentials, such as your username and password, to gain entry to your personalized user dashboard.
- If you are using the IHG University app, powered by SumTotal, remember that a desktop login to IHG MyLearning may be needed for a complete view of all functionality.
Unlocking Your Potential with IHG's Educational Offerings
- Tailored Learning Paths: IHG MyLearning offers a personalized experience with learning journeys adapted to individual roles and career aspirations.
- Four Specialized Schools: As part of IHG University, the platform provides access to four distinct schools: Owner Learning Solutions, School of Hotel Management, School of Hospitality, and School of Business Performance. Each school offers unique resources.
- Leadership and Skill Development: The platform is designed to improve leadership skills and support overall professional growth and development for all team members.
- Operational and Commercial Resources: Find specialized and targeted learning and development resources to enhance operational and commercial performance within your hotel.
- Multilingual Content: Core learning content is available in multiple languages, making it a global resource for diverse teams.
- IHG University Mobile App: A dedicated app, powered by SumTotal, allows for on-the-go access to your personal learning journey and the IHG University catalogue, with real-time progress updates.
Resolving Access Roadblocks to Your Digital Classroom
⚠️ Forgotten Password
Cause: You cannot remember your login credentials for the portal.
Solution: We know being locked out is stressful. If you've forgotten your password, look for a 'Forgot Password?' link on the login page. This feature typically guides you through a process to reset your password, often involving your registered email address or security questions. Follow the on-screen instructions carefully to regain access to your online account management.
⚠️ Access Issues or Technical Difficulties
Cause: You are unable to access the portal or encountering technical errors.
Solution: If you experience consistent problems logging in or navigating the digital portal, try clearing your browser's cache and cookies or using a different browser. For persistent issues, contacting IHG's internal IT support or the dedicated learning platform support team is the fastest way to get help. They can assist with authentication problems or system glitches.
Protecting Your Learning Journey and Personal Information
- 🔒 Always use a strong, unique password for your IHG MyLearning account. Consider using a password manager for secure storage.
- 🔒 Be cautious of phishing attempts. Always ensure you are on the official mylearning.sumtotal.host/ website before entering your login details.
- 🔒 Protect your personal information by not sharing your login credentials with anyone. Your digital portal access is for your use only.
- 🔒 The platform utilizes SSL-encrypted connections to safeguard your data during transmission, but it's important to keep your own devices secure.
🎧 Official Support & Help Center
For specific support related to IHG MyLearning access or technical issues, please refer to your internal IHG People Tools support channels or contact your local HR department. For general inquiries about IHG Academy, you can email [email protected].
Common Queries About Your IHG Learning Experience
Q: What is IHG University?
IHG University is a comprehensive framework launched by IHG to champion learning, career development, talent acceleration, and best practices for employees across its corporate offices and branded hotels. IHG MyLearning is a key portal within this university.
Q: Who can access the IHG MyLearning platform?
IHG MyLearning is specifically designed for all IHG colleagues and team members working at IHG branded hotels. Access is automatically granted as part of your employment.
Q: Is there a cost associated with using IHG MyLearning?
There is no cost to join IHG University or access the IHG MyLearning portal itself. However, some very specific courses or certifications offered within the platform may have an associated fee.
Q: Can I access IHG MyLearning on my mobile device?
Yes, IHG offers an 'IHG University' app, powered by SumTotal, that allows you to access your learning journey on the go. While convenient for mobile use, for full functionality, a desktop login to IHG MyLearning is recommended.
Q: What kind of training is available on IHG MyLearning?
The platform offers a wide range of tailor-made learning opportunities, including content to improve leadership skills, support career growth, enhance operational and commercial performance, and develop general hospitality and employability skills.
Wrap Up
IHG MyLearning serves as a crucial digital portal for fostering continuous professional growth within the IHG family. By providing tailored content and accessible tools, it ensures that every team member has the opportunity to develop new skills and advance their career in the dynamic world of hospitality. Engage with this robust learning management system to shape your future and contribute to IHG's ongoing success.