InfoMart: Trusted Employment Background Checks & Screening
Quick Summary
- Expert employment background screening.
- Diverse services for compliant hiring.
- Strong focus on data security.
In today's competitive landscape, ensuring a safe and qualified workforce is paramount for any organization. InfoMart stands as a leading provider of employment background checks and screening services, helping businesses of all sizes make informed hiring decisions. With over 35 years of experience, InfoMart simplifies the complex process of pre-employment and post-hire screening, offering reliable solutions designed to meet diverse industry needs. InfoMart's mission is to provide the easiest path toward building a secure team, leveraging time-tested technology and a deep understanding of compliance. From small businesses to large corporations with thousands of employees, InfoMart delivers efficient and accurate results, empowering HR teams to focus on talent acquisition rather than administrative burdens. Whether you're looking to conduct criminal history checks, verify credentials, or implement continuous monitoring, InfoMart offers a suite of services tailored to protect your organization and ensure regulatory adherence. This comprehensive approach supports a streamlined hiring process, enhancing both security and efficiency for employers and a clear experience for candidates.
- 📋 Preparing for Your InfoMart Background Screening Request
- 📍 Navigating Your InfoMart Online Account
- ⭐ Discovering InfoMart's Comprehensive Screening Capabilities
- ⚠️ Quick Solutions for InfoMart Account or Report Concerns
- 🔒 Ensuring Your Data Safety with InfoMart's Security Measures
- 🎧 Official Help Desk Contacts
- ❓ Answers to Key Inquiries About InfoMart Services
Preparing for Your InfoMart Background Screening Request
- Employers initiate screening requests by providing candidate details and selecting desired service packages tailored to their hiring needs, industry, and regulatory requirements. InfoMart offers pre-built packages to simplify this process.
- Applicants typically receive a direct link or instructions from the employer to provide necessary personal information, consent for background checks, and details required for specific screenings like employment history, education, or drug testing. This might include providing an ID and password to access secure portals like WebASAP© or ASAP Connect©.
Navigating Your InfoMart Online Account
- For Employers (Clients): Navigate to the official InfoMart client portal, often accessed via dedicated platforms like WebASAP© or WebCRIM©. Enter your unique User ID and Password to access your dashboard, where you can manage screening requests, view results, and monitor status.
- For Applicants: If instructed by your prospective employer, access the secure applicant portal, such as ASAP Connect©. You will typically use a provided Applicant ID and a secure Password to log in. This digital portal allows you to complete necessary forms, provide information, and potentially check the status of your background check.
- Should you encounter difficulties accessing your account, look for a 'Forgot Password' or 'Forgot Username' link on the login page to initiate the recovery process, which usually involves email verification.
Discovering InfoMart's Comprehensive Screening Capabilities
- Criminal History Services: Comprehensive checks including national, state, federal, county, international criminal records, and national sex offender registries. Customizable search scopes to uncover felonies, misdemeanors, and reportable traffic offenses.
- Continuous Criminal Monitoring: Provides real-time insights by running employee names against nationwide arrest data 24/7, reporting new offenses as they become available.
- Drug Testing & Occupational Health: Facilitates employment drug screening and other occupational health services to ensure a healthy and safe workforce.
- Verifications: Expert analysis to confirm previous employment, education history, professional licenses, and personal references. Includes a proprietary diploma mill database and professional license verification.
- Driver & Motor Vehicle Services (MVR): Bundles driver services and DOT-required searches for positions involving driving.
- Sanctions & Verified Watch List: Checks government watchlists such as DEA, FBI, OFAC, OIG, and Interpol, ensuring FCRA compliance by verifying matches directly with the source.
- Social Media Screening: Identifies publicly available content related to violence, racism, intolerance, sexually explicit material, or potentially illegal activities, while avoiding protected information.
- Identity Services: Verifies candidate identity through SSN Trace Plus and Consent-Based Social Verification (CBSV), matching name, date of birth, and SSN with Social Security Administration records.
Quick Solutions for InfoMart Account or Report Concerns
⚠️ Cannot Access Your InfoMart Account (Client or Applicant)
Cause: Incorrect login credentials (User ID/Password), locked account due to multiple failed attempts, or system maintenance.
Solution: If you forget your password, use the 'Forgot Password' link on the login page to reset it via email. If your account is locked or you experience persistent issues, contact InfoMart Customer Service directly at 770.984.2727 option 2 or email [email protected] for assistance.
⚠️ Discrepancies or Inaccuracies on Your Background Check Report
Cause: Errors in data collection, outdated public records, or mistaken identity.
Solution: If you identify any inaccurate information on your InfoMart background check report, you have the right to dispute it under the FCRA. Contact the InfoMart Applicant Advocate team at 866.875.7389 or email [email protected]. InfoMart is required to investigate disputes and correct errors within 30 days.
⚠️ Unsure About Your Background Check Status
Cause: Anxiety about the hiring process, lack of direct updates, or employer communication delays.
Solution: Applicants can often track their background check status through the ASAP Connect© portal. If you need further assistance or haven't received portal access, reach out to the InfoMart Applicant Advocate team at 866.875.7389 or [email protected]. Employers should contact their dedicated InfoMart account representative or Customer Service.
Ensuring Your Data Safety with InfoMart's Security Measures
- 🔒 Create Robust Passwords: Always use strong, unique passwords for your InfoMart account that combine uppercase and lowercase letters, numbers, and special characters. Avoid reusing passwords across different services.
- 🔒 Be Wary of Phishing: Exercise caution with emails or messages requesting your login credentials. InfoMart will never ask for your password via unsecured channels. Always verify the sender and the legitimacy of links before clicking.
- 🔒 Monitor Your Information: Regularly review any background check reports you receive for accuracy. If you find any discrepancies, promptly dispute them with InfoMart to ensure your data remains correct and secure.
- 🔒 Understand Your Privacy Rights: Familiarize yourself with the Fair Credit Reporting Act (FCRA), which governs background checks. InfoMart adheres to these principles, giving you rights regarding data access, dispute, and notification of adverse actions.
🎧 Official Support & Help Center
For sales inquiries: [email protected] or call 770.984.2727, option 4. For customer service: [email protected] or call 770.984.2727 option 2. For applicant-specific questions or to dispute a report: [email protected] or call 866.875.7389.
Answers to Key Inquiries About InfoMart Services
Q: How long does an InfoMart background check typically take?
The average turnaround time for an InfoMart background check is under two business days, with some services completing almost instantly. However, more comprehensive checks, especially those involving multiple jurisdictions, extensive history verification, or international records, can take anywhere from three to five business days, and sometimes up to two weeks.
Q: What kind of information does InfoMart search for in a background check?
InfoMart conducts a wide range of searches, depending on the employer's request. This can include criminal history (county, state, federal, national), continuous monitoring, drug testing, verification of employment and education, professional licenses, driver records, sanctions watchlists, social media screening, and identity verification.
Q: How can I check the status of my InfoMart background check?
As an applicant, you can often check the status of your background check through the secure ASAP Connect© portal if your employer has provided you access. For further assistance or direct updates, you can contact InfoMart's Applicant Advocate team by phone at 866.875.7389 or email at [email protected].
Q: What are my rights if there's an error on my InfoMart background check report?
Under the Fair Credit Reporting Act (FCRA), you have the right to access your background check report, dispute any inaccuracies, and have them corrected. InfoMart is legally required to investigate disputes and rectify errors within 30 days of receiving your request. You also have the right to be notified if an employer takes adverse action based on information in your report.
Wrap Up
InfoMart is dedicated to providing employers with comprehensive, compliant, and efficient background screening solutions, helping to build trusted and qualified workforces. By offering a broad spectrum of services, coupled with a strong commitment to data security and customer support, InfoMart ensures that businesses can make confident hiring decisions while upholding the highest standards of accuracy and privacy. Their user-friendly platforms and expert team underscore a commitment to simplifying an often-complex process for both employers and applicants alike.