iSource SLEH: Your Gateway to St. Luke's Health IT Resources

Welcome to the iSource SLEH portal, a vital online account management system designed for St. Luke's Health employees and affiliated professionals within the CommonSpirit Health network. This digital platform centralizes your access to crucial IT resources and applications, streamlining how you connect with the tools you need for your daily responsibilities. Whether you are a long-standing team member or a new medical student, the iSource SLEH portal is your designated entry point for requesting and managing various professional systems and services. It helps ensure that all healthcare professionals can efficiently perform their tasks and collaborate effectively within the St. Luke's Health environment. Operated under the CommonSpirit Health umbrella, iSource SLEH serves as an essential digital portal. It provides a structured pathway for acquiring the necessary credentials and permissions to utilize enterprise-level applications, from patient management systems to collaboration tools. Understanding how to navigate this resource is key to maximizing your productivity and ensuring seamless integration into the St. Luke's Health digital ecosystem.

What's Needed for Portal Access

• A valid St. Luke's Health or CommonSpirit Health user account and associated credentials, including your username and password.
• Initial remote access established through https://remote.stlukeshealth.org/ with your assigned St. Luke's Health domain login.
• A compatible web browser (e.g., Google Chrome, Microsoft Edge, Mozilla Firefox) is recommended for optimal performance when accessing the portal.

Securely Entering the iSource Digital Workspace

1. First, establish your remote connection by logging into https://remote.stlukeshealth.org/ using your St. Luke's Health credentials. Your domain will be SLEH.
2. Once logged in remotely, open your web browser and navigate directly to the iSource SLEH homepage at http://isource.sleh.com/.
3. On the homepage, locate the 'Quick Links' navigation on the right side and select 'IT Access CommonSpirit (Replacing ACES)'.
4. Click on 'Request Access' to proceed with your request.
5. In the upper right corner of the next screen, choose 'Request access for myself'.
6. From the dropdown menu, select the specific type of access you require (e.g., EPIC, Google Workspace, Remote Access) and fill in all the necessary fields completely.
7. After selecting an access type, click 'Add to Cart'.
8. If you need multiple types of access, repeat the selection and 'Add to Cart' process for each additional item.
9. Finally, click 'Submit' to send your request for review.
10. Your access request will be reviewed and approved or denied, with an explanation, typically within two business days.

Exploring Available Digital Tools and Access Types

• Centralized IT Access Requests: The primary function is to serve as the gateway for requesting specific IT resources and system permissions within St. Luke's Health.
• Application Provisioning: Gain access to a range of enterprise applications including EPIC, Google Workspace, and other specialized tools like Tiger Connect for MD students, residents, and fellows.
• Remote Connectivity Tools: Facilitates secure remote access to St. Luke's network resources, often leveraging platforms like Citrix for various applications and desktops, including Office 365.
• Specialized Clinical Access: Healthcare professionals can request access to clinical systems such as Radiology_PACS, E-Prescribe, Dragon (EPIC), Muse, PACS (Cardiology), Powerscribe, and Pyxis.
• Employee Resource Integration: Connect to other essential employee resources such as St. Luke's email and Time and Schedule portals, providing a comprehensive user dashboard.

Navigating Access Difficulties and Technical Support

Maintaining Secure IT Access Standards

• 🔒 Always initiate your connection through https://remote.stlukeshealth.org/ to ensure a secure and authenticated entry point to the St. Luke's Health network.
• 🔒 Never share your login credentials. Your username and password are for your personal use only and are crucial for maintaining the integrity of patient data and organizational systems.
• 🔒 Regularly update your password as required by CommonSpirit Health policies to safeguard your online account. The CommonSpirit Health Service Desk can assist with password management.
• 🔒 Ensure your computer's operating system and web browser are updated to their latest versions to protect against vulnerabilities. Using supported browsers enhances your digital portal security.
• 🔒 Exercise caution when accessing sensitive information on shared devices or public networks, and always log out completely when finished with your session.

Answers to Your Top Access Questions