Cook County Health Employee Portal: Access Your CCH Tools

The Cook County Health employee portals provide a vital digital gateway for staff to manage their work, communications, and internal resources. Whether you need to check your email, view your schedule, or access specialized software, these online platforms streamline your daily tasks. Designed for efficiency and secure access, understanding how to navigate these tools is crucial for all Cook County Health personnel.

Preparing for Your CCH Digital Workspace Access

• Valid Network Credentials: You will need your official Cook County Health user ID and password to log in to both your email and the CCH Health Portal.
• Compatible Web Browser: Ensure you are using a supported web browser for optimal functionality. While some older browsers like Internet Explorer 7 or higher are mentioned for certain access points, using a modern, updated browser is generally recommended for the best experience and security.
• VPN Access (for CCH Health Portal): Access to the CCH Health Portal, which hosts applications like Siemens, Cerner, and the Cook County Health Intranet, typically requires an active Virtual Private Network (VPN) connection. VPN access is subject to departmental approval and final review by the IT Security department.
• Internet Connection: A stable internet connection is necessary to reach the online portals and digital workspace.

Accessing Your Cook County Health Employee Tools

1. Accessing Your Cook County Health Email & Calendar: Navigate to the employee resources page on the Cook County Health website. Look for the Email & Calendar section and click on the provided link to access your Office Outlook Web Access. You can typically do this from any computer with an internet connection, without needing a VPN.
2. Logging into the CCH Health Portal: On the same employee resources page, locate the CCH Health Portal section. If you have approved VPN access, establish your VPN connection first. Then, click the designated link to open the portal. You will be prompted to enter your user ID and password.
3. Using Clairvia Web: To view your schedule or manage shift requests, find the Clarivia section on the employee resources page and click the provided link. This platform allows 24/7 access for various scheduling needs from any internet connection.

Navigating Key Resources in the CCH Employee Portals

• Email & Calendar Management: Access your official Cook County Health email and calendar using Office Outlook Web Access from virtually anywhere. This digital portal ensures you stay connected and organized with your work communications.
• Internal Application Access: The CCH Health Portal acts as a central digital hub, providing secure access to critical software applications such as Siemens, Cerner, and the Cook County Health Intranet. These tools are essential for clinical and administrative functions.
• Scheduling and Shift Management: Through Clairvia Web, employees can easily view their upcoming schedules, submit requests, coordinate shift trades, and sign up for open shift opportunities. This online account management system offers 24/7 self-service convenience.
• Remote Password Reset: Cook County Health staff can remotely reset their Windows and email password directly from a web browser, eliminating the need to contact the Help Desk for routine password changes.

Resolving Access Issues with Your CCH Accounts

Securing Your Cook County Health Digital Access

• 🔒 Strengthen Your Password: Always use a strong, unique password for your Cook County Health online account. Combine uppercase and lowercase letters, numbers, and special characters. Avoid easily guessable information like birthdays or simple sequences.
• 🔒 Enable Multi-Factor Authentication (MFA): If available, enable multi-factor authentication for an added layer of security. This requires a second verification step, like a code from your phone, making it much harder for unauthorized individuals to access your digital portal.
• 🔒 Protect Your VPN Credentials: Your VPN access is a critical component for accessing sensitive internal applications. Never share your VPN credentials, and ensure your VPN client is up to date and secure.
• 🔒 Beware of Phishing Attempts: Be vigilant about suspicious emails or messages asking for your login information. Cook County Health IT will never ask for your password via email. Always verify the sender and the legitimacy of links before clicking.
• 🔒 Log Out After Use: Always log out of your Cook County Health online account, especially when using shared or public computers, to prevent unauthorized access to your digital workspace and sensitive data.

Essential Questions for CCH Employee Portal Users