Masonicare Employee Portal Sign-In: Official Website & ADP App

To sign in to the Masonicare Employee Portal, navigate to the official website at https://www.masonicare.org and select the Employee Portal (ADP) link in the footer, or go directly to https://workforcenow.adp.com and enter your registered ADP User ID and Password. Serving clinicians, nurses, home health aides, and administrative staff across Connecticut's largest non-profit senior care network, Masonicare divides staff access into two distinct systems. Human resources, bi-weekly pay statements, W-2 tax forms, and benefits are hosted on ADP Workforce Now, while internal clinical applications, corporate email, and remote workspaces are protected behind the Masonicare Secure Access Portal using Multi-Factor Authentication (MFA). Whether you are a newly hired caregiver activating your self-service profile or a returning employee troubleshooting a locked account, the instructions below cover exact sign-in steps, MFA enrollment, and direct Wallingford IT Service Desk contacts.

Required Credentials & System Access Prerequisites

• ADP Workforce Now User ID: Typically formatted in your initial welcome email (distinct from your clinical workstation login) or created using a company-issued ADP Registration Code.
• Masonicare Network Credentials: Your assigned corporate User Name (or @masonicare.org email address) and Active Directory password for the Masonicare Secure Access Portal.
• Multi-Factor Authentication (MFA) Method: A registered smartphone running a Mobile Authenticator app capable of generating a 6-digit One-Time Passcode (OTP), or pre-configured Knowledge-Based Authentication (KBA) questions.
• Browser & Device Readiness: An updated web browser (Google Chrome, Microsoft Edge, or Safari) with JavaScript and first-party session cookies enabled, or the official ADP Mobile Solutions app installed on iOS or Android.

How to Sign In to the Masonicare Employee Portal Online

1. Step 1: Open your browser and navigate to https://www.masonicare.org, scroll down to the Quick Links section in the page footer, and click Employee Portal (ADP) (or visit https://workforcenow.adp.com directly).
2. Step 2: Enter your User ID into the primary login field, optionally check Remember My User ID if you are on a private personal device, and click Next.
3. Step 3: First-Time Users vs. Returning Staff — If you are a new hire signing in for the first time, click Register Here (or Create Account), enter the Registration Code provided by Masonicare HR during onboarding, and verify your identity with your Social Security Number and Employee ID. Returning staff can proceed directly by entering their case-sensitive Password and clicking Sign In.
4. Step 4: If you are logging into the internal Masonicare Secure Access Portal for clinical or remote corporate tools, accept the pop-up Terms Of Use window by clicking Accept, then enter the 6-digit OTP from your Mobile Authenticator app under the Multi-Factor Login Required prompt.
5. Step 5: Once authenticated, verify that you have landed on your personalized dashboard where you can view your pay statements, update direct deposit routing, or launch internal clinical modules.

Viewing Paystubs, Tax Forms, Benefits & Clinical Schedules

• Payroll & Tax Document Self-Service: View and download itemized bi-weekly paystubs, track overtime and shift differentials, download annual federal W-2 and 1099 tax statements, and update split direct deposit bank accounts.
• Time, Attendance & Shift Tracking: Review recorded clock-ins and clock-outs, verify accrued Paid Time Off (PTO) and sick leave balances, and submit electronic timecard adjustments or vacation requests to unit supervisors.
• Benefits & Retirement Administration: Manage medical, dental, and vision insurance elections during annual open enrollment or qualifying life events, update beneficiary designations, and check 401(k)/403(b) retirement contributions.
• Clinical & Corporate Remote Access: Through the Masonicare Secure Access Portal, clinical case managers, home health nurses, and remote staff can securely connect to internal care management platforms, corporate webmail, and department directories across Wallingford, Mystic, Chester, and Shelton affiliates.

Fixing Common Login Errors & Account Lockouts

Account Security, HIPAA Compliance & MFA Practices

• 🔒 Verify Official Domains Before Entering Credentials: Only enter your login details on verified masonicare.org subdomains or adp.com (https://workforcenow.adp.com / https://signin.adp.com). Always check for the padlock icon in your browser's address bar.
• 🔒 Never Enable 'Remember This Device' on Clinical Workstations: Both the Masonicare Secure Access Portal and Concrete CMS login screens offer a Remember this device or Stay signed in for 14 days checkbox. Never select this option on shared nursing station terminals, med-carts, or public computers to maintain strict HIPAA compliance.
• 🔒 Guard Against Healthcare Payroll Phishing: Masonicare IT and HR will never ask for your password or MFA 6-digit OTP code via unsolicited email or text message. Report suspicious emails claiming your direct deposit was paused immediately to the IT Service Desk.
• 🔒 Complete End-User Self-Service Enrollment Early: Register both your Mobile Authenticator app and your Knowledge-Based Authentication (KBA) questions inside the Masonicare Secure Access Portal so you have a backup recovery method if your mobile device is lost.

Frequently Asked Questions