Mid Yorkshire Intranet Access: Your Staff Portal Guide
Quick Summary
- Dedicated intranet for staff.
- Specific steps for network access.
- Direct support for account issues.
The Mid Yorkshire Hospitals NHS Trust provides a dedicated intranet for its staff, offering a centralized digital portal for essential work-related information and services. This internal platform ensures that all colleagues, whether permanent or temporary, can access the tools and resources needed to deliver compassionate, expert care across the Trust's various sites and community services. This digital workspace is designed to streamline administrative tasks, provide access to learning materials, and facilitate efficient internal communication. Navigating your staff intranet is key to a productive experience within the Trust. From accessing your NHS email to managing essential documents, the portal serves as your primary online account management system. Understanding how to access and utilize this secure environment is crucial for all Mid Yorkshire staff.
- 📋 Preparing for Your Mid Yorkshire Digital Workspace
- 📍 Gaining Entry to Your Secure Staff Dashboard
- ⭐ Exploring Internal Systems and Staff Resources
- ⚠️ Resolving Access Challenges and Account Issues
- 🔒 Maintaining Data Privacy in the Trust Environment
- 🎧 Official Help Desk Contacts
- ❓ Answers to Staff Account Queries
Preparing for Your Mid Yorkshire Digital Workspace
- Complete and return a network access form before your placement or starting role. This is particularly important for students and temporary staff.
- Ensure your NHS email account has been created and all required eLearning modules are complete. System access is granted upon confirmation of these steps.
- For temporary workers, a profile must be created by completing an online Network Application form and subsequently an online System Access Form to request appropriate access levels. This is initiated by the nurse in charge on your ward.
- Provide proof of ID and a certificate of training to the Admissions team for specific system account creation.
Gaining Entry to Your Secure Staff Dashboard
- Navigate to the official Mid Yorkshire intranet portal.
- Enter your assigned Username and Password into the respective fields.
- Complete any security prompts, such as a spam guard question, to verify your identity.
- Click the Login button to access your personalized staff dashboard.
- For new system access or if working out of hours for the first time as a temporary worker, ensure a profile has been created by the nurse in charge or by contacting the Night Matron/Patient Flow Manager.
Exploring Internal Systems and Staff Resources
- Internal Career Opportunities: Browse and apply for job opportunities within the Trust directly through the internal careers site.
- The Learning Hub: Access a centralized repository for Trust learning materials, placement resources, clinical skills workshops, and student bitesize sessions. You can create an account using your university email.
- Staff Library & Knowledge Service: Offers a 24/7 library space, online and print resources, document supply, access to over 600 peer-reviewed journals, healthcare databases, and expert literature searching services.
- Staff Benefits Portal: Gain information on employee benefits, including various offers and health and wellbeing initiatives provided by Vivup.
- Payroll and HR Resources: Find forms for authorized car users on the Payroll page and access the leaver's checklist on the Human Resources pages.
- Trust Policies and Guidelines: Access important documents such as the Fire Safety Policy and infection prevention and control policies.
- NHS.net Connect: Your secure gateway to Microsoft 365 services for accessing email, collaborating with teams, and managing files.
- Electronic Staff Record (ESR): Provides access to your electronic staff record, including self-service options.
Resolving Access Challenges and Account Issues
⚠️ Forgotten or Expired Password
Cause: User cannot recall their password or it has passed its validity period.
Solution: Contact the Service Desk directly at 01924 512512. This service operates Monday to Friday, 08:00-18:00hrs. It is highly recommended to set up self-service password recovery on the intranet for future convenience.
⚠️ Temporary Worker Account Expiry
Cause: Network accounts for temporary workers expire after three months, even with continuous work.
Solution: Request an extension by asking a ward manager to email iservices at [email protected] before the account expires. Proactive action is best to maintain continuous access.
⚠️ Deactivated Account (Long Absence)
Cause: Accounts deactivated if a staff member has been away from the Trust for six months or longer.
Solution: You may need to repeat some training assessments. Email iservices (`[email protected]`) and Digital services training (`[email protected]`) before your shift to inquire about account reactivation.
⚠️ Difficulty with NHS OpenAthens Account
Cause: Problems registering for or accessing online resources via NHS OpenAthens.
Solution: Contact the library team for assistance with your NHS OpenAthens account or accessing online resources.
Maintaining Data Privacy in the Trust Environment
- 🔒 Set up self-service password recovery on the intranet to ensure quick resolution for forgotten passwords.
- 🔒 Be vigilant about account expiry dates, especially as a temporary worker, and request extensions proactively.
- 🔒 Ensure your work area is secure and follow Trust policies regarding data protection and system access.
- 🔒 Be aware that the Trust participates in the National Fraud Initiative to prevent and detect fraudulent activities, meaning data matching occurs to ensure financial integrity.
- 🔒 Understand that data matching is carried out with statutory authority and does not require individual consent under GDPR 2018 for fraud prevention purposes.
🎧 Official Support & Help Center
For password issues and general IT support, call the Service Desk at 01924 512512 (Mon-Fri, 08:00-18:00hrs). For temporary worker account extensions, email `[email protected]`.
Answers to Staff Account Queries
Q: How do I gain access to the Mid Yorkshire staff intranet?
To gain access, you typically need to complete a network access form, have an NHS email account, and finish required eLearning. Temporary staff also require online Network Application and System Access forms completed by a nurse in charge.
Q: What is the contact number for Mid Yorkshire IT support or password resets?
For forgotten or expired passwords, contact the Service Desk at 01924 512512. They are available Monday to Friday, 08:00-18:00hrs.
Q: Where can temporary staff find information about their Mid Yorkshire network accounts?
Information on temporary worker network accounts, including expiry after three months and the process for requesting extensions via `[email protected]`, is detailed on relevant internal pages.
Q: What resources are available on the Mid Yorkshire staff intranet for learning and development?
The intranet features a Learning Hub for Trust learning materials and placement resources, and a Staff Library & Knowledge Service offering 24/7 access to online journals, healthcare databases, and training.
Q: How can I find out about staff benefits at Mid Yorkshire Hospitals NHS Trust?
Information regarding staff benefits and wellbeing programs is available through the intranet, often linking to external providers like Vivup.
Wrap Up
The Mid Yorkshire Hospitals NHS Trust intranet is an indispensable digital portal designed to support its dedicated workforce. By familiarizing yourself with its access requirements, login procedures, and the wealth of resources available, you can seamlessly integrate into the Trust's digital ecosystem. Should you encounter any challenges, specific support channels are in place to ensure your continued access to critical systems and information, empowering you to focus on providing outstanding patient care. A secure and accessible online account management system is fundamental to your role within the Trust.