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Motorola Solutions 401(k) Plan Portal Access | Voya

Quick Summary

  • Official Voya 401(k) access
  • Manage contributions and investments
  • Secure online account management

Welcome to your comprehensive resource for navigating the Motorola Solutions 401(k) Plan online. This digital portal, powered by Voya Financial, is designed to help current and former Motorola Solutions employees effectively manage their retirement savings. Whether you're planning your financial future or seeking specific account details, understanding how to utilize this online platform is key. Your 401(k) plan is a cornerstone of your retirement strategy, offering a secure way to save and invest for the years ahead. This guide will walk you through accessing your personal dashboard, exploring its powerful features, and ensuring your online experience is both smooth and secure. We'll focus on providing clear, actionable information directly from the official Voya platform. Keep in mind that while this guide covers the active Motorola Solutions 401(k) plan, Motorola Solutions also had a separate, now-frozen defined benefit pension plan for eligible employees hired before 2005. This guide primarily focuses on the actively managed 401(k) online account access.

Preparing for Your Voya 401(k) Account Activation

Navigating to Your Personal Retirement Dashboard

  1. Open your web browser and navigate to the official Motorola Solutions 401(k) portal at msi401k.voya.com.
  2. Locate the login area, typically featuring fields for your credentials.
  3. Enter your registered username into the designated field.
  4. Input your password carefully into the password field.
  5. Click on the 'Login' or 'Sign In' button to proceed to your personal retirement account dashboard.

Maximizing Your Motorola Solutions 401(k) Management Tools

Resolving Access Challenges for Your Voya Account

⚠️ Forgotten Username or Password

Cause: You cannot recall your login credentials for your Voya retirement account.

Solution: We know being locked out is stressful. The fastest way to regain access is to use the 'Forgot Username' or 'Forgot Password' links directly on the msi401k.voya.com login page. You will typically be prompted to verify your identity using personal information, and then you can reset your credentials or retrieve your username.

⚠️ Account Locked or Unable to Access

Cause: Multiple failed login attempts or other security measures may have locked your online account.

Solution: If you're unable to reset your credentials online, your account might be locked for security reasons. Contact the plan administrator directly. For the Motorola Solutions 401(k) Plan, you can call 1-855-674-4015 (MSI401k) for assistance.

⚠️ Difficulty with Initial Registration

Cause: Problems creating an online account for the first time.

Solution: If you are a new participant or have never registered online, visit msi401k.voya.com and look for a 'Register Now' or 'New User' option. If you encounter issues during registration, contacting Voya customer support directly is recommended.

Fortifying Your Online Retirement Savings Security

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

For assistance with your Motorola Solutions 401(k) plan, contact Voya Financial at 1-855-674-4015 (MSI401k). If you are calling from outside the U.S., please dial 904-791-2409.

Insights into Motorola Solutions Retirement Benefits

Q: What is the Motorola Solutions 401(k) Plan?

The Motorola Solutions 401(k) Plan is a retirement savings plan offered to eligible employees of Motorola Solutions. It allows participants to contribute a portion of their earnings on a pre-tax or Roth basis, often with an employer match, and invest these funds for retirement. Voya Financial serves as the recordkeeper for this plan.

Q: How do I check my Motorola 401(k) balance?

You can check your Motorola 401(k) balance by logging into your online account at msi401k.voya.com using your registered username and password. Once logged in, your account dashboard will display your current balance and investment details.

Q: Who is the administrator for the Motorola Solutions 401(k) Plan?

The plan administrator for the Motorola Solutions 401(k) Plan is the Motorola Solutions 401K PLAN COMMITTEE. Voya Financial acts as the recordkeeper, managing the day-to-day operations and online account access.

Q: What is the Motorola Solutions Defined Benefit Pension Plan?

The Motorola Solutions Pension Plan (a defined benefit plan) was a corporate pension established in 1958. It was terminated effective December 3, 2014, and is no longer active for new accruals. However, a frozen MSI Pension Plan continues to deliver benefits to eligible Motorola Solutions employees hired before 2005. This plan is distinct from the 401(k).

Q: What happens to my Motorola 401(k) if I leave the company?

If you leave Motorola Solutions, you have several options for your 401(k), including leaving it in the plan if eligible, rolling it over into an Individual Retirement Account (IRA), or rolling it into a new employer's 401(k). You may also have the option to cash it out, though this can incur significant tax implications and penalties.

Q: How can I contact support for my Motorola Solutions 401(k) account?

For support regarding your Motorola Solutions 401(k) account through Voya, you can call 1-855-674-4015 (MSI401k). For calls outside the U.S., the number is 904-791-2409.

Wrap Up

Managing your Motorola Solutions 401(k) account online via the Voya portal is a straightforward process that empowers you to take control of your retirement savings. By following the steps outlined, you can easily access your account, make informed decisions about your investments, and ensure your financial future is well-secured. Remember to prioritize online security and reach out to Voya customer support if you encounter any challenges with your digital portal access. Your proactive engagement with your retirement benefits is a vital step toward achieving your long-term financial goals.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.