Lenox Hill Radiology New City | Patient Imaging Portal Access
Quick Summary
- Secure online access to imaging results
- Schedule appointments digitally
- Download and share medical records
- Comprehensive imaging services available
Lenox Hill Radiology | Mid Rockland Imaging in New City, NY, part of the extensive RadNet network, provides advanced diagnostic imaging services. This facility, formerly known as Hudson Valley Radiology Associates, maintains a commitment to high-quality patient care and diagnostic accuracy. Through their online patient portal, you can securely manage various aspects of your imaging experience from the comfort of your home. This digital portal streamlines access to essential medical information and offers convenient online account management tools. The patient portal serves as your personalized online account, designed to give you easy access to your health data. It's a key component of their commitment to leveraging technology for a better patient experience. Whether you need to review past exams, prepare for an upcoming visit, or simply get answers to your questions, the portal is a reliable resource.
- 📋 Preparing for Your Digital Imaging Account
- 📍 Accessing Your Imaging Health Dashboard
- ⭐ Exploring Your Comprehensive Imaging Resources
- ⚠️ Resolving Access Challenges for Your Health Account
- 🔒 Protecting Your Personal Health Information Online
- 🎧 Official Help Desk Contacts
- ❓ Direct Answers to Your Imaging Portal Inquiries
Preparing for Your Digital Imaging Account
- A stable internet connection and a modern web browser.
- A valid email address for account creation and verification.
- A 'Portal Pass iCode' provided during your visit if accessing results from a single exam without creating a full account.
- Personal identification and insurance information for registration and appointments.
Accessing Your Imaging Health Dashboard
- Navigate to the official Lenox Hill Radiology Patient Portal webpage.
- Click on the 'Portal Login' option, usually found at the top right of the page or in a dedicated patient section.
- If prompted, select your location, such as 'Lenox Hill Radiology'.
- Enter your registered Username and Password into the respective fields.
- Click the 'Sign In' button to access your personalized imaging health dashboard.
Exploring Your Comprehensive Imaging Resources
- Access Medical Records: Securely view your complete exam history and visit details online.
- Radiology Reports: Review detailed reports from the radiologist, typically available after they are signed and sent to your referring provider.
- Image Viewing and Sharing: Access and download your diagnostic images. You can also securely share these images with other healthcare providers.
- Online Appointment Scheduling: Conveniently schedule appointments for various services including MRI, CT, Ultrasound, Screening Mammograms, and DEXA (Bone Density).
- Pre-Registration Forms: Complete necessary paperwork online before your appointment to expedite check-in.
- Insurance and Billing Information: Review your patient responsibility and manage payment details.
Resolving Access Challenges for Your Health Account
⚠️ Cannot access account / Forgot Password or Username
Cause: Incorrect credentials, forgotten username, or forgotten password.
Solution: On the portal login page, click the 'Forgot your username?' or 'Forgot your password?' link. You will typically be prompted to enter your email address or username and answer security questions to reset your password or retrieve your username. You might also receive a verification code via email, phone call, or SMS.
⚠️ Issues viewing images or reports
Cause: Browser compatibility issues, privacy settings, or report not yet finalized by radiologist.
Solution: Ensure your browser is up-to-date. If images are not loading, check your privacy settings on the RadNet site and accept all cookies if prompted. Reports are typically available a few days after the exam, once signed by the radiologist and sent to your referring physician. If problems persist, contact customer support for assistance.
⚠️ Unable to create a new account
Cause: Identity verification issues or missing required information.
Solution: During new account creation, ensure all required fields are accurately filled out. Identity verification questions must be answered correctly. If you're encountering persistent issues, contact the facility directly to verify your identity and get assistance with setting up your digital portal.
Protecting Your Personal Health Information Online
- 🔒 Always use a strong, unique password for your online account management and change it regularly.
- 🔒 Never share your login credentials with anyone, protecting your personal health information (PHI).
- 🔒 Log out of your imaging health dashboard after each session, especially on shared or public computers.
- 🔒 Be cautious of suspicious emails or messages requesting your login information; Lenox Hill Radiology will not ask for your password via email.
- 🔒 Ensure your computer's operating system and web browser are updated to their latest versions for optimal security.
🎧 Official Support & Help Center
Phone for General Inquiries/Scheduling: 888-365-9729 (Orange/Rockland) or 800-576-6747 (Billing & Insurance Scheduling). For patient records requests, email: [email protected]. For other general inquiries, email: [email protected].
Direct Answers to Your Imaging Portal Inquiries
Q: How do I get my MRI results from Lenox Hill Radiology | Mid Rockland Imaging?
You can access your MRI results, including radiology reports and images, through the Lenox Hill Radiology Patient Portal online. After your exam, you will often receive a 'Portal Pass iCode' that allows you to view results from that specific visit, or you can create a full account for your complete exam history.
Q: Can I schedule an MRI appointment online at the New City location?
Yes, Lenox Hill Radiology | Mid Rockland Imaging offers online appointment scheduling through their patient portal. You can schedule MRIs, CT scans, ultrasounds, screening mammograms, and DEXA (bone density) scans. For X-rays, walk-in services are available without an appointment.
Q: Is the Lenox Hill Radiology Patient Portal secure?
Yes, the patient portal is designed with robust security measures and is HIPAA compliant to ensure the privacy and protection of your protected health information (PHI). Access to your digital portal requires secure authentication, and data is managed with strict privacy protocols.
Q: What should I do if I forgot my username or password for the patient portal?
If you forgot your username or password, navigate to the patient portal login page and click on the 'Forgot your username?' or 'Forgot your password?' links. You will be guided through a process to recover your credentials, which typically involves verifying your identity and answering security questions.
Wrap Up
The Lenox Hill Radiology | Mid Rockland Imaging Patient Portal offers a convenient and secure way to manage your diagnostic imaging needs. By providing online access to your medical records, reports, and scheduling tools, the portal empowers you to take an active role in your healthcare journey. Utilize this digital resource to simplify your interactions with the facility and ensure you have timely access to vital health information.