myBIG.com: Secure Applicant Screening Portal Login
Quick Summary
- Secure applicant screening portal.
- Financial industry specialized services.
- Electronic fingerprinting available.
- Dedicated customer support.
The myBIG.com portal is your dedicated online gateway to comprehensive applicant screening services provided by Business Information Group (BIG). Established in 1989, BIG specializes in transforming risk into opportunity by offering robust background check solutions tailored specifically for the financial services industry. This platform empowers authorized users to efficiently manage crucial pre-employment and ongoing monitoring processes. Whether you're overseeing new hires or ensuring continuous compliance, the myBIG.com portal provides the tools necessary for a secure and streamlined screening workflow. It's designed to support your organization's due diligence, helping you make informed decisions with reliable data and specialized insights.
- 📋 Preparing for Your myBIG.com Portal Experience
- 📍 Accessing Your myBIG.com Applicant Screening Dashboard
- ⭐ Key Screening Services Available on myBIG.com
- ⚠️ Resolving Access Challenges to Your myBIG.com Account
- 🔒 Ensuring Data Integrity on the myBIG.com Platform
- 🎧 Official Help Desk Contacts
- ❓ Common Inquiries About myBIG.com Services
Preparing for Your myBIG.com Portal Experience
- An active Services Agreement with Business Information Group, Inc. must be in place.
- A valid username and password, provided upon registration for authorized use.
- For certain services, such as FINRA-related fingerprinting or disclosure monitoring, your firm may require a Central Registration Depository (CRD) number to access appropriate screening programs.
- Access to a computer system or terminal that meets general technical requirements for web browsing (e.g., compatible operating system, web browser, stable internet connection).
Accessing Your myBIG.com Applicant Screening Dashboard
- Navigate your web browser to the official myBIG.com login page at https://www.mybig.com.
- Locate the login section, typically prominent on the page, and enter your assigned Username into the designated field.
- Input your confidential Password into its respective field.
- Click the Login button to securely access your personalized dashboard.
Key Screening Services Available on myBIG.com
- Electronic Fingerprinting: Access to Fieldprint's nationwide network of collection sites, enabling secure and electronic submission of fingerprints for background checks, speeding up turnaround times and improving print quality.
- Disclosure Monitoring Services: Tools to periodically screen employees and registered representatives for changes in credit history or criminal records, validate financial and criminal disclosure information, and ensure U4 form data is current.
- Comprehensive Background Checks: Services cover a wide range of screening needs, including criminal background checks, motor vehicle records (MVRs), credit checks, education verification, employment history, and I9 Verifications.
- Configurable Workflows: Tailor screening workflows to match your organization's unique requirements.
- Real-time Visibility: Customizable dashboards and reporting tools offer immediate insights into screening status, turnaround times, and compliance metrics.
Resolving Access Challenges to Your myBIG.com Account
⚠️ Cannot access my account (Forgot Username/Password)
Cause: You have forgotten your username or password, or your account may be temporarily locked.
Solution: From the login page, click the Forgot username? or Forgot password? links located beneath the login fields. Follow the on-screen instructions to recover your credentials. If you require further assistance or if these options do not work, please contact customer service at 877-228-3909 or [email protected].
⚠️ Portal is unavailable during specific times
Cause: The system may be undergoing scheduled maintenance.
Solution: myBIG.com periodically schedules system maintenance, typically on Saturdays from approximately 10 pm ET to 2 am ET. During these times, access to services may be limited. Please check back outside of these maintenance windows.
⚠️ Experiencing issues with automated access or 'Bots'
Cause: Unauthorized use of automated tools (Bots) to access the service is prohibited.
Solution: The myBIG.com portal strictly prohibits access via automated means unless explicitly permitted by a separate, written agreement with Business Information Group, Inc. Ensure you are accessing the service directly through the provided interface to avoid service interruptions or penalties.
Ensuring Data Integrity on the myBIG.com Platform
- 🔒 Safeguard Your Credentials: Treat all non-public account data, including your username and password, as strictly confidential. Never share them with unauthorized individuals.
- 🔒 Monitor Account Activity: Regularly review your account for any suspicious activity. If you suspect unauthorized use, immediately notify Business Information Group, Inc.
- 🔒 Use Secure Connections: The myBIG.com website utilizes SSL encryption to protect data transmitted over the internet. Ensure your browser indicates a secure connection (e.g., 'https://') before entering sensitive information.
- 🔒 Maintain System Security: Your organization is responsible for maintaining your local computer systems (Terminal) in a secure state to prevent unauthorized access to the portal.
- 🔒 Comply with Usage Policies: Adhere to all established procedures and policies for using the service, including acceptable use and privacy guidelines, to maintain a secure operating environment.
🎧 Official Support & Help Center
Phone: 877-228-3909 | Email: [email protected]
Common Inquiries About myBIG.com Services
Q: What kind of services does myBIG.com provide?
myBIG.com, powered by Business Information Group (BIG), offers specialized applicant screening services, primarily for the financial services industry. These include electronic fingerprinting, criminal background checks, credit history monitoring, motor vehicle records (MVRs), education verification, employment history checks, and I9 Verifications.
Q: How do I recover my myBIG.com username or password?
To recover your username or reset your password, navigate to the myBIG.com login page. You will find distinct links labeled Forgot username? and Forgot password?. Click the relevant link and follow the prompts. For direct support, you can contact customer service at 877-228-3909 or [email protected].
Q: Is my data secure when using the myBIG.com portal?
Yes, myBIG.com is a restricted computer system designed for authorized use only, emphasizing security monitoring and auditing. It employs SSL encryption and password protection protocols to safeguard personal and identifiable information. Business Information Group is committed to protecting data privacy in compliance with applicable laws like the FCRA.
Q: What is the Business Information Group (BIG)?
Business Information Group, Inc. (BIG) is a global leader in applicant screening services, specializing in the financial services industry since 1989. It is a wholly-owned subsidiary of Vertical Screen, Inc. BIG provides tools and services to help organizations with their hiring due diligence and compliance needs.
Wrap Up
The myBIG.com portal stands as a critical asset for organizations in the financial services sector, providing a secure and efficient platform for managing applicant screening and ongoing compliance. By leveraging its specialized services and adhering to established security protocols, users can confidently navigate the complexities of hiring and regulatory requirements. Remember to always use the official channels for login and support, ensuring the integrity of your data and operational continuity.