My Riverside Rewards: Access Your Casino Benefits & Offers
Quick Summary
- Free King of Clubs membership
- Earn points on play and purchases
- Manage rewards via app or kiosk
- Unlock tiered casino benefits
Welcome to My Riverside Rewards, the loyalty program for Don Laughlin's Riverside Resort Hotel & Casino. This program, known officially as the King of Clubs Players' Club, enhances your visits with exclusive perks and benefits. By becoming a member, you gain access to a world of rewards, from earning points on your gaming activity and purchases to receiving special offers tailored just for you. Managing your rewards is simple through the Riverside Resort App or directly at the casino.
- 📋 Getting Started with Your King of Clubs Player's Card
- 📍 Accessing Your Riverside Rewards Account
- ⭐ Exploring Your Exclusive Casino Benefits
- ⚠️ Handling Your Riverside Rewards Account Challenges
- 🔒 Keeping Your Player Rewards Information Secure
- 🎧 Official Help Desk Contacts
- ❓ Top Questions About Your King of Clubs Perks
Getting Started with Your King of Clubs Player's Card
- You must be at least 21 years old to join the King of Clubs Players' Club.
- A valid government-issued photo ID is required to sign up for your free membership at the Players' Club desk.
- To fully access and manage your rewards on the go, download the Riverside Resort App on your smartphone or tablet.
Accessing Your Riverside Rewards Account
- Your journey begins by joining the King of Clubs Players' Club in person at the Players' Club desk located within Don Laughlin's Riverside Resort Hotel & Casino.
- Once you receive your King of Clubs Players' Card, remember to use it every time you play slots, video poker, or table games, and for purchases at eligible resort outlets.
- To access your rewards digitally, download the Riverside Resort App from your device's app store (available for Apple and Android devices).
- Sign in to your individual account within the app using the credentials you created during registration to view your offers and manage your rewards.
Exploring Your Exclusive Casino Benefits
- Earn Points Easily: Collect points for every $2 coin-in on reel and video slot machines, $5 coin-in on video poker machines, and $5 buy-in at Bingo Paradise. You also earn points for every $1 cash spent at Riverside-owned restaurants, bars, snack bars, the movie concession stand, and gift shops.
- Redeem for Rewards: Convert your earned points into cash back or free play. Every 100 points is equivalent to $1 in value.
- Receive Comp Dollars: Accumulate comp dollars that can be used for various amenities and services across the resort.
- Tiered Membership Structure: Advance through membership tiers – Bronze, Silver, Emerald, Gold, Platinum, and Double Platinum – by earning Base Points. Each tier unlocks increasingly valuable benefits.
- Exclusive Tier Benefits: Higher tiers offer enhanced perks such as drawing ticket multipliers, special appreciation gifts, bonus point multiplier days, premium drinks at casino bars, VIP hotel check-in, VIP line access at the King of Clubs and restaurants, a personal casino host, preferred seating in Don's Celebrity Theatre, VIP parking, and free Wi-Fi.
- Digital Account Management: Use the Riverside Resort App to conveniently view your point balances, free play, comp dollars, and drawing tickets.
- Stay Updated on Offers & Promotions: The app provides access to weekly movie times, entertainment schedules, and monthly promotions. You'll also receive promotional mailings, direct mail, and email offers based on your gaming activity.
- Seamless Hotel & Dining: Easily explore and book room offers and special concert packages directly through the app, and discover the diverse dining and bar options available at the resort.
- Instant Notifications: Get push notifications from the app to ensure you never miss out on fun activities or special promotions.
Handling Your Riverside Rewards Account Challenges
⚠️ Not receiving special offers or promotional mailings
Cause: Outdated contact information on file with the Players' Club.
Solution: Ensure your current address and email address are up-to-date with the King of Clubs Players' Club desk. This ensures you receive all eligible offers.
⚠️ Difficulty logging into the Riverside Resort App
Cause: Incorrect login credentials or an issue with your account.
Solution: We know being locked out is stressful. First, double-check your username and password for typos. If the problem persists, contact Guest Services or visit the King of Clubs Players' Club desk in person for immediate assistance with your digital portal access.
⚠️ Unable to check point balance or view offers
Cause: Not using the correct method or an issue with account synchronization.
Solution: You can check your account balance at any Player Rewards Kiosk or slot machine card reader on the casino floor. Alternatively, ensure you are logged into the Riverside Resort App to view your real-time point balances, free play, comp dollars, and offers.
Keeping Your Player Rewards Information Secure
- 🔒 Protect Your Card: Treat your King of Clubs Players' Card like a credit card. Keep it secure and report any loss or theft immediately to the Players' Club desk.
- 🔒 Secure App Access: Use strong, unique passwords for your Riverside Resort App account. Avoid sharing your login details with anyone.
- 🔒 Monitor Your Account: Regularly review your point balances and account activity within the app or at a casino kiosk to spot any unauthorized use.
- 🔒 Keep Information Current: Ensure your personal contact information, especially your email and physical address, is current with the King of Clubs Players' Club. This helps in secure communication and receiving legitimate offers.
- 🔒 Understand Data Usage: Be aware that the Riverside Resort App may link certain data, such as location, contact info (physical address, email, name, phone), and device identifiers, to your identity for analytics purposes.
🎧 Official Support & Help Center
For assistance, you can reach Don Laughlin's Riverside Resort Hotel & Casino Guest Services at 1-800-227-3849, 702-298-2535 (Nevada), or 928-763-7070 (Arizona). You can also email them at [email protected].
Top Questions About Your King of Clubs Perks
Q: How do I join the King of Clubs Players' Club?
Joining is easy and free! Simply visit the King of Clubs Players' Club desk at Don Laughlin's Riverside Resort Hotel & Casino. You'll need a valid government-issued photo ID to complete your registration.
Q: What are the ways I can earn points with My Riverside Rewards?
You earn points by playing your favorite slot and video poker machines, participating in Bingo Paradise, and by making cash purchases at any Riverside-owned restaurant, bar, gift shop, or other retail outlet. Always remember to insert your King of Clubs Players' Card into machines or present it to staff to ensure your points are recorded.
Q: How can I check my points balance and current offers?
You have several convenient options. You can check your account balance at any Player Rewards Kiosk or slot machine card reader located on the casino floor. For on-the-go access, log into the Riverside Resort App to view your point balances, free play, comp dollars, and exclusive offers.
Q: How do I receive special offers and complimentary items?
Special offers are based on your level of play and are delivered through promotional mailings, direct mail, and emails. Complimentaries, such as dining credits, hotel stays, or spa services, are evaluated based on your gaming activity and engagement. To ensure you receive all eligible offers, keep your contact information updated with the Players' Club.
Q: Can I manage my full membership information through the Riverside Resort App?
Yes, the Riverside Resort App serves as your digital hub for managing your rewards. Through the app, you can view your point balances, free play, comp dollars, and drawing tickets. It also provides access to current offers, promotions, and resort amenities.
Q: Is there a cost to join the King of Clubs Players' Club?
No, membership to the King of Clubs Players' Club at Don Laughlin's Riverside Resort Hotel & Casino is completely free.
Wrap Up
The King of Clubs Players' Club, also known as My Riverside Rewards, is your passport to an enriched experience at Don Laughlin's Riverside Resort Hotel & Casino. By actively using your player's card and leveraging the Riverside Resort App, you can effortlessly earn and redeem points, enjoy exclusive perks, and stay connected with all the excitement the resort has to offer. Make sure your account details are always current to maximize your benefits and unlock the full potential of your membership.