MyChart Seattle Children's: Patient Portal Access & Features

MyChart is a free, secure online platform provided by Seattle Children's that empowers patients and their legal guardians to actively manage healthcare information and interactions. This digital portal offers a convenient way to connect with care teams and access vital health details from almost any device connected to the internet. It acts as a central hub for your family's healthcare journey at Seattle Children's, streamlining many processes that traditionally require phone calls or in-person visits. Designed for ease of use, MyChart helps families stay informed and engaged in their child's care. It’s an essential tool for accessing important medical data, communicating with providers, and handling administrative tasks, all within a protected online environment. Remember, MyChart is for routine care and information; for medical emergencies, always dial 911 or visit the nearest emergency room.

Eligibility for Your Seattle Children's Health Account

• MyChart is available to patients aged 13 years and older who have received care from a Seattle Children's provider.
• Legal guardians of patients 17 years and younger can also request access to their child's medical records through MyChart. This includes foster parents and biological parents of patients in foster care.
• To request access as a legal guardian, Seattle Children's requires legal documentation to confirm guardianship.
• Each individual must have their own MyChart account; sharing accounts is not permitted for security reasons.
• An internet-connected device (computer, tablet, or smartphone) and an active email address are necessary to use the digital portal.

Signing Into Your Patient Digital Portal

1. Navigate to the official Seattle Children's MyChart login page, typically found at seattlechildrens.org/mychart.
2. Enter your unique MyChart Username and Password into the designated fields.
3. Ensure your browser has JavaScript and cookies enabled, as these are required for the digital portal to function correctly.
4. Click the Sign In button to access your personalized patient dashboard.
5. If you are logging in from a new device or browser, you might be prompted for additional authentication steps to verify your identity.

Tools for Proactive Health Management

• Secure Messaging: Send and receive secure messages directly with your child's healthcare providers and care team 24/7.
• Appointment Management: Request, schedule, and cancel appointments, and even check in for visits electronically using eCheck-in.
• Virtual Visits: Conduct telehealth appointments securely, protecting your privacy while connecting with providers from home.
• Access Test Results: View lab and radiology results, along with provider comments, typically within days of completion.
• Medication & Instructions Review: Access medication lists, After-Visit Summaries, and discharge instructions to stay informed about your child's care plan.
• Billing & Payment: View account balances, pay medical bills, or set up convenient payment plans. You can also make a quick payment as a guest without logging in.
• Fast Pass Service: Utilize the Fast Pass feature to add your child to a waitlist for potentially earlier appointment dates.
• Medical Record Sharing: Securely share your child's medical records with other healthcare providers or organizations as needed.
• Link Other Accounts: Connect your Seattle Children's MyChart account with MyChart accounts from other participating healthcare organizations to consolidate health information.

Restoring Access to Your Online Health Information

Securing Your Family's Health Records Online

• 🔒 Protect Your Login Credentials: Always keep your MyChart username and password confidential. Do not share them with anyone, as you are responsible for any activity on your account.
• 🔒 Strong Passwords: Create a strong, unique password for your MyChart account and consider updating it regularly to enhance your online account management security.
• 🔒 Secure Your Devices: Ensure that any device you use to access MyChart (computer, tablet, smartphone) is protected with a password or biometric security and up-to-date antivirus software.
• 🔒 Beware of Phishing: Be cautious of suspicious emails or messages claiming to be from MyChart or Seattle Children's. Always verify the sender before clicking links or providing personal information.
• 🔒 Review Account Activity: Periodically review your activity within the digital portal for any unfamiliar entries or communications.
• 🔒 Log Out After Use: Always log out of your MyChart account, especially when using a shared or public computer, to prevent unauthorized access to your private health information.

Answers to Families' Top MyChart Questions