MyGlasgow Staff Portal: Your Gateway to University Resources
Quick Summary
- Central portal for staff
- Access work systems & email
- Support for login issues
The MyGlasgow Staff portal serves as the dedicated online hub for all employees at the University of Glasgow. It's designed to consolidate vital information and services into a single, easily accessible platform, streamlining your daily tasks and keeping you connected to the University community. This digital portal acts as your primary gateway to a wide array of essential resources, from email to HR systems. Whether you're a new team member or a long-standing employee, the MyGlasgow Staff portal offers a user-friendly experience, adaptable for use across various devices including desktop computers, laptops, tablets, and mobile phones. This ensures you can manage your online account and access university systems wherever you are, supporting your work-life integration.
Preparing for Your Digital Workspace Access
- A valid University of Glasgow email address (for full-time and part-time staff).
- Your Glasgow Unique Identifier (GUID) (primarily for casual and affiliate staff who may not have a UofG email).
- An active password linked to your UofG email or GUID.
- A computer, laptop, tablet, or mobile device with internet access to view the portal.
Accessing Your Employee Online Dashboard
- Open your web browser and go to the official MyGlasgow Staff homepage: www.gla.ac.uk/myglasgow/staff/.
- Look for the 'Staff login' link, often prominently displayed on the page.
- On the login authentication page, you will be prompted to select your login method: either your UofG email address (for most staff) or your GUID (for casual/affiliate staff).
- Enter your designated username and your corresponding password into the provided fields.
- Click the login button to access your personalized employee online dashboard and the various digital resources available.
Navigating Core University Resources
- Webmail Access: Directly access your University of Glasgow email through Outlook mail on Microsoft 365.
- Core Business Systems: Gain entry to critical applications such as PIP, MyCampus, the Exam Papers System, Moodle, the Honorary and Affiliate Management System, and the Time Allocation Survey (TAS).
- Office 365 Integration: Quickly connect to other Office 365 applications, including OneDrive and Teams, to facilitate collaboration and document management.
- Personalized Dashboard: View your calendar and emails at a glance, with a customizable layout to suit your preferences.
- Staff Benefits & Wellbeing: Find comprehensive information on employee benefits, health and financial wellbeing programs, and exclusive discount platforms like Mylifestyle Benefits.
- HR Resources: Access vital HR policies, forms, training opportunities, professional development resources, and internal vacancies.
- Helpdesk & Support: Connect with various helpdesks, including the IT Helpdesk and Estates Helpdesk, for technical assistance and operational support.
Support for Account Entry Difficulties
⚠️ Cannot access the portal / Forgot Password
Cause: You may have forgotten your password, or your account might be temporarily locked due to multiple incorrect attempts.
Solution: If you cannot recall your password or are experiencing login difficulties, your first step should be to contact the IT Helpdesk. They are equipped to assist with password resets and account recovery, guiding you through the necessary steps to regain access to your digital portal.
⚠️ Unable to access specific systems (e.g., Moodle, MyCampus)
Cause: This could be due to system-specific issues, maintenance, or incorrect user permissions.
Solution: Check the IT Alerts section on the MyGlasgow Staff portal for any known outages or scheduled maintenance that might be affecting specific systems. If no alerts are present, contact the IT Helpdesk for further investigation into your access rights or system functionality.
⚠️ Issues as a new staff member
Cause: New employees might face initial setup challenges, such as obtaining a Staff ID Card or setting up their GUID.
Solution: Refer to the 'New staff' section and the 'Induction Hub' on the University's website for guidance on getting your Staff ID Card, establishing your GUID, and completing other initial IT setup procedures. Contact your line manager or the People & Organisational Development team for onboarding support.
Securing Your University Account Information
- 🔒 Always use a strong, unique password for your MyGlasgow Staff account and avoid reusing it on other platforms.
- 🔒 Be vigilant against phishing attempts; never click suspicious links or provide your login credentials in response to unsolicited emails or messages.
- 🔒 Keep your Glasgow Unique Identifier (GUID) secure and do not share it with unauthorized individuals.
- 🔒 Ensure your web browser is up-to-date, as updates often include important security patches.
- 🔒 Familiarize yourself with the University's privacy and cookie policies, understanding how your data is handled within the portal.
🎧 Official Support & Help Center
For general University enquiries, you can contact the main switchboard at +44(0)141 330 2000. For general enquiries, you may also call 0141 330 4008. For specific technical assistance or account issues related to the MyGlasgow Staff portal, your primary point of contact is the IT Helpdesk, which can be accessed through the portal itself or via the IT Services website.
Quick Answers for Staff Inquiries
Q: What is the MyGlasgow Staff portal used for?
The MyGlasgow Staff portal serves as the primary digital gateway for University of Glasgow employees, offering consolidated access to essential work systems, communications, and internal resources. It links to webmail, HR information, business applications, and news updates.
Q: How do I reset my password for the MyGlasgow Staff login?
If you encounter issues with your password or need to reset it, you should contact the IT Helpdesk. They can provide support for access challenges and account-related inquiries to help you regain access.
Q: Can I access MyGlasgow Staff from my personal mobile device?
Yes, the MyGlasgow Portal was upgraded with a customisable layout designed for ease of use across various devices, including mobile phones, laptops, tablets, and desktop PCs, ensuring convenient access wherever you are.
Wrap Up
The MyGlasgow Staff portal is an indispensable digital tool, meticulously designed to support the University of Glasgow's employees in their professional endeavors. By centralizing access to key systems and information, it ensures a seamless and efficient digital experience. Keeping your account secure and knowing how to navigate its features will empower you to make the most of this comprehensive employee resource.