MySecurex Login & Portal: Your HR & Social Services Dashboard
Quick Summary
- Digital portal for HR & social services
- Secure login with eID or itsme®
- Manage payroll, documents, and client data
- Tailored access for different user types
Welcome to mysecurex, the dedicated online portal from Securex, your expert partner in HR, payroll, and social insurance. This digital platform simplifies managing your administrative tasks, whether you're a self-employed individual, an employer, or an accountant. It's designed to provide you with quick and easy access to essential information and tools, available 24/7. The mysecurex portal streamlines your operations by centralizing important documents, financial data, and HR management functionalities. It reflects Securex's commitment to offering flexible and efficient solutions, allowing you to focus on what truly matters for your business. This guide will walk you through everything you need to know about accessing and utilizing your mysecurex account, ensuring a smooth and secure digital experience.
- 📋 First Steps: Preparing for Your **mysecurex** Access
- 📍 Your Entry Point: Navigating the **mysecurex login** Process
- ⭐ Unlocking Your Potential: Key Capabilities Within **mysecurex**
- ⚠️ Smooth Sailing: Overcoming Access Hurdles on **mysecurex**
- 🔒 Your Data, Secured: Understanding **mysecurex** Trust and Protection
- 🎧 Official Help Desk Contacts
- ❓ Direct Answers: Top Questions About **mysecurex**
First Steps: Preparing for Your **mysecurex** Access
- You must be an existing client of Securex, whether as a self-employed person, an employer, or a partner accountant/broker.
- For self-employed users, a valid electronic ID card (eID) with its PIN code and an eID reader, or the itsme® app with an active account on your smartphone, is required for secure authentication.
- If you are a foreign European client without an eID or itsme®, you may log in via European authentication (eIDAS) or a digital key provided by FPS BOSA.
- For employers and partner accountants/brokers who do not yet have a mysecurex login or password, you can request free access via the Securex website.
Your Entry Point: Navigating the **mysecurex login** Process
- Navigate to the Securex login page at www.securex.be/en/login.
- Select your user profile: I am self-employed/business owner, I am an employer, or I am accountant / broker.
- For self-employed users: Choose to log in with your eID or itsme®.
- If using eID: Connect your eID reader to your computer, insert your eID, click on 'Register with an eID-reader', select your certificate, and enter your ID card's PIN code.
- If using itsme®: Click on 'Connect with itsme®', enter the mobile number linked to your itsme® account, then open the itsme® app on your smartphone, press 'Log in' on the displayed message, confirm the data sharing, and enter your PIN code or use your fingerprint.
- For employers and accountants who have a username and password, enter your credentials in the designated fields.
Unlocking Your Potential: Key Capabilities Within **mysecurex**
- Access to your personal file, including social status and social contributions for self-employed individuals.
- Consultation of financial data related to your enterprise through the social insurance fund.
- Management of staff and HR administration for employers, providing a central hub for all personnel-related matters.
- Digital access to important documents such as invoices, annual social balance sheets, payroll summaries, and career certificates.
- Tools for accountants to manage client portfolios, access payroll information, and oversee social contributions efficiently.
- Simulation capabilities for calculating gross/net salaries, wage costs, maternity leave entitlements, and notice periods.
- Direct communication channels for submitting questions to Securex collaborators.
Smooth Sailing: Overcoming Access Hurdles on **mysecurex**
⚠️ Forgot Password
Cause: You cannot recall your password for your employer account.
Solution: If you are an employer, you can reset your password directly. Go to www.securex.be/en/login, select 'I am an employer', click 'Log in', and then select 'Have you forgotten your password?'. You will receive an email to set a new password.
⚠️ Forgot Username
Cause: You cannot recall your username.
Solution: Contact Securex support directly at 078 05 90 10 or via their online contact form, providing your name and company or company registration number. If you are self-employed, you typically log in with eID or itsme® and do not need a separate username.
⚠️ No Access to the Portal Yet
Cause: You are a Securex client but lack a mysecurex login or password for the portal.
Solution: Request free access by navigating to www.securex.be/en/login and clicking on 'Request login'. You will receive an email to specify which online tools you need access to, followed by your login details.
⚠️ Cannot Sign In (Browser Issues)
Cause: Your browser is blocking essential functionalities like JavaScript or cookies.
Solution: Ensure your web browser has JavaScript enabled and cookies allowed. These are crucial for the mysecurex portal to function correctly. Refer to your browser's online help for instructions on how to adjust these settings.
Your Data, Secured: Understanding **mysecurex** Trust and Protection
- 🔒 Always use strong, unique passwords for any accounts requiring a username and password.
- 🔒 Keep your eID and itsme® credentials confidential and secure, as they provide robust authentication to your mysecurex account.
- 🔒 Be vigilant against fraudulent emails or communications claiming to be from Securex. Always verify the sender and the link before clicking.
- 🔒 Log out of your mysecurex session when you are finished, especially when using a shared or public computer.
- 🔒 Ensure your computer and eID reader software are up-to-date for optimal security.
🎧 Official Support & Help Center
For assistance with your mysecurex account, you can contact Securex customer support at 078 05 90 10 or utilize their online contact form.
Direct Answers: Top Questions About **mysecurex**
Q: What kind of services can I manage through mySecurex?
MySecurex is a comprehensive online portal where you can manage various HR and business administration tasks. For self-employed individuals, this includes consulting your personal file, social status, and contributions. Employers can oversee staff management, payroll, and related HR processes. Accountants utilize mysecurex for client portfolio management, accessing payroll details, and managing social contributions for their clients.
Q: How do self-employed individuals log in to the mySecurex portal?
Self-employed users have secure login options for mysecurex. You can use your electronic ID card (eID) with an eID reader and PIN code, or the itsme® app on your smartphone. Simply visit www.securex.be/en/login, select the self-employed option, and choose your preferred authentication method. No separate username or password from Securex is typically needed for these methods.
Q: Can accountants use mySecurex to manage multiple clients?
Yes, mysecurex offers a specialized digital platform for accountants designed for efficient client portfolio management. Accountants can access and manage client social contributions, payroll information, and essential digital documents such as invoices and social balance sheets. This feature allows for streamlined collaboration and oversight of multiple client files.
Q: What should I do if I can't access my employer mySecurex login account?
If you are an employer and are having trouble with your mysecurex login, first try resetting your password via the 'Have you forgotten your password?' link on the login page after selecting 'I am an employer'. If you've forgotten your username, or if this does not resolve the issue, contact Securex support at 078 05 90 10 for assistance.
Q: Is my personal and business data secure on mySecurex?
Securex prioritizes the security of your data. The mysecurex portal employs strong authentication methods like eID and itsme® to ensure only authorized users can access sensitive information. While specific encryption details for the portal aren't extensively detailed on the public site, the use of these advanced digital identity solutions underscores a commitment to protecting your personal and business data.
Wrap Up
The mysecurex portal is an indispensable digital tool provided by Securex, empowering self-employed individuals, employers, and accountants to manage their HR, payroll, and social administrative tasks with ease and confidence. By leveraging secure login methods and comprehensive features, mysecurex truly acts as your central hub for efficient online account management. We encourage you to explore its capabilities to simplify your professional life and unlock your business's full potential.