CarePort Intake Login: Your Secure Patient Referral Portal

The CarePort Intake portal, powered by WellSky, is your essential digital tool for managing patient referrals and coordinating care efficiently across healthcare settings. Formerly known as Curaspan, this online account management system helps post-acute providers connect securely with referring partners. It allows you to streamline communication, manage patient transitions, and access critical referral information all in one convenient user dashboard. This secure platform is designed to replace manual workflows, making the referral process quicker and more accurate. Whether you're accepting new patient referrals or updating existing ones, CarePort Intake provides real-time access and robust features to support your daily operations and improve patient outcomes.

What's Needed Before You Access Your CarePort Intake Dashboard

• A valid username and temporary password provided by CarePort or your organization.
• Access to a web browser on a computer or mobile device.
• Ability to create a new password adhering to specific security standards (at least 8 characters, with one uppercase letter and one number).
• An account recovery email address and primary facility phone number for profile setup.
• Selection and answers to four security questions to help with future account recovery.

Accessing Your Patient Referral Platform: First-Time Login and Beyond

1. Open your web browser and go to the official CarePort Intake login page: https://network.curaspan.com/connect/commonservices/.
2. Enter your provided Username and the Temporary Password into the designated fields.
3. Upon your first login, the system will ask you to create a new, permanent password. Make sure it has at least eight characters, including one uppercase letter and one number.
4. After setting your new password, you will be prompted to update your user profile. This includes entering your primary facility phone number, an account recovery email address, and selecting your time zone.
5. Choose and answer four security questions. These are crucial for helping you regain access to your account if you ever forget your password.
6. Click Save to finalize your profile updates and gain full access to your CarePort Intake digital portal.

Streamlining Patient Care: Key Functions of CarePort Intake

• Digital Referral Management: Efficiently manage patient referrals, eliminating paper-based processes.
• Secure Partner Communication: Communicate securely with referring hospitals and other partners directly within the platform.
• Real-time Patient Status Updates: Get immediate updates on patient referrals and their current status.
• EHR/CRM Integration: Seamlessly integrate with existing Electronic Health Record (EHR) and Customer Relationship Management (CRM) solutions.
• Mobile Access: Use an iOS mobile application to view, manage, and respond to referrals on the go.
• Performance Tracking: Access comprehensive reports and track key performance metrics for informed decision-making.
• Patient Archiving: Organize your dashboard by archiving older patient referrals, which can be reactivated if needed.
• Notification Settings: Customize text or email notifications for new referrals, status updates, and messages.

Resolving Access Challenges on Your CarePort Intake Account

Keeping Your CarePort Intake Information Secure

• 🔒 Always use a strong, unique password that meets the platform's requirements (minimum 8 characters, one uppercase letter, one number).
• 🔒 Set up and remember your four security questions. These are your first line of defense for account recovery.
• 🔒 Never share your login credentials with anyone. Your username and password should remain confidential.
• 🔒 Log out of your CarePort Intake account when you step away from your computer, especially in shared workspaces.
• 🔒 Be aware that the system is monitored by WellSky to protect against unauthorized access and maintain data integrity. Unauthorized use is not permitted.

Quick Answers for CarePort Intake Users