NLaG Staff Portal: Your Access to Trust Resources
Quick Summary
- Access multiple NLaG staff resources
- Use the @NLaG app for mobile intranet
- NHS.net details are often used
- Dedicated systems for specific functions
- Support contacts for technical assistance
The Northern Lincolnshire and Goole NHS Foundation Trust (NLaG) provides a suite of digital resources to support its staff. These resources are designed to ensure you have quick and efficient access to essential information, communication tools, and operational systems. Whether you're seeking internal policies, checking your NHS email, or managing your work schedule, NLaG offers various online platforms to streamline your daily tasks.
Navigating your digital workplace is straightforward, with specific entry points for different services. This comprehensive guide outlines how to access these vital tools, what to expect from each, and how to troubleshoot common access issues. Our aim is to help you connect seamlessly to the information and applications you need to perform your role effectively within the Trust.
- 📋 Setting Up Your NLaG Digital Access
- 📍 Connecting to Your NLaG Intranet and Applications
- ⭐ Unlocking Staff Resources at NLaG
- ⚠️ Resolving NLaG Staff Account Access Challenges
- 🔒 Maintaining Security for Your NLaG Staff Accounts
- 🎧 Official Help Desk Contacts
- ❓ Addressing Staff Inquiries on NLaG Digital Tools
Setting Up Your NLaG Digital Access
- Valid NHS.net login credentials for many systems, including the @NLaG app and NHS.net Connect.
- Access to a computer or mobile device with internet connectivity.
- For the @NLaG app, an iOS or Android device is required to download the 'my intranet app'.
- For Allocate Optima, JavaScript must be enabled in your browser settings. Google Chrome or Microsoft Edge are recommended for a better experience.
Connecting to Your NLaG Intranet and Applications
- Accessing the Staff Website: Begin by visiting the official NLaG staff section at www.nlag.nhs.uk/staff/. This page serves as a central hub for various staff links.
- Logging into Bridget or Hub Intranet: From the staff page, click on the links for Bridget (the group intranet) or the Hub (the Trust intranet). Secure access is required for the Hub.
- Accessing NHS Webmail: To check your NHS email account, locate and click the Webmail link on the staff page.
- Using the @NLaG Staff App: Download the 'my intranet app' to your mobile device. When prompted, use your NHS.net details along with the code 1981 to log in.
- Signing into Allocate Optima: Navigate to the Allocate Optima login page, enter your Username and Password, and click 'Log in'. Ensure JavaScript is enabled in your browser.
- Connecting to NHS.net Connect: Go to the NHS.net Connect sign-in page. Enter your NHS.net credentials. You may need to agree to the Acceptable Use Policy (AUP) to proceed.
Unlocking Staff Resources at NLaG
- Bridget Intranet: The primary group intranet for accessing broad internal communications and resources.
- Hub Intranet: The secure Trust intranet, likely containing sensitive or specific departmental information.
- Webmail: Direct online access to your official NHS email account, essential for professional communication.
- @NLaG Staff App: A mobile-friendly version of the intranet, providing access to searchable people directories, policies, news updates, and quick system links on the go. It also features an interactive social feed and urgent notifications.
- Job Vacancies: A dedicated section to view current employment opportunities within the Trust.
- Allocate Optima: A system likely used for staff rostering or workforce management.
- NHS.net Connect: A secure gateway to Microsoft 365 services, including email, calendar, contacts, and collaboration tools like Teams.
Resolving NLaG Staff Account Access Challenges
⚠️ Forgotten Password for NHS.net or related systems (like @NLaG App)
Cause: Inability to recall your NHS.net login credentials.
Solution: If you've forgotten your NHS.net password, navigate to the NHS.net Connect sign-in page and look for the 'Forgotten your password?' or 'Need help signing in?' link. Follow the on-screen instructions to reset your password. Since the @NLaG app uses NHS.net details, resolving your NHS.net password will restore app access.
⚠️ Cannot Log into Allocate Optima
Cause: Incorrect credentials, browser compatibility issues, or JavaScript not enabled.
Solution: First, double-check your Username and Password. If these are correct, ensure your browser has JavaScript enabled. The Allocate Optima login page includes a 'Forgotten password' link if you need to reset it. It's also recommended to use Google Chrome or Microsoft Edge for optimal performance.
⚠️ Difficulty Accessing Intranet Links (Bridget, Hub)
Cause: Network restrictions, incorrect URL, or general technical issues.
Solution: Ensure you are connected to the appropriate network if accessing the Hub intranet, as it requires secure access. Verify the links directly from the official www.nlag.nhs.uk/staff/ page. If problems persist, it may be a local network or IT issue.
Maintaining Security for Your NLaG Staff Accounts
- 🔒 Always use strong, unique passwords for each of your staff accounts. Consider using a password manager.
- 🔒 Never share your login credentials with colleagues or external parties. Your NHS.net details are personal and confidential.
- 🔒 Be aware of phishing attempts; only log in via official website links or recognized applications. The NHS.net Connect service specifically mentions adherence to an Acceptable Use Policy (AUP).
- 🔒 When using public or shared computers, always log out completely from your accounts and consider using 'InPrivate' or 'Incognito' browsing modes.
- 🔒 The @NLaG Staff App encrypts data in transit, but always ensure your device's operating system and the app are up to date to maintain security.
🎧 Official Support & Help Center
For support related to the @NLaG Staff App, you can email [email protected] or call +441253784323. For general HR-related inquiries, the HR Help Desk is available to all NLaG employees.
Addressing Staff Inquiries on NLaG Digital Tools
Q: How do NLaG staff access their email accounts?
NLaG staff can access their official NHS email account online through the Webmail link available on the staff portal page. Additionally, NHS.net Connect provides a secure gateway to manage your NHS.net email, calendar, and contacts as part of Microsoft 365 services.
Q: What is the @NLaG Staff App and how do employees log in?
The @NLaG Staff App is a mobile application designed for both current and future employees, offering access to the Trust's intranet content, policies, news, and special offers. To log in, you need to download the 'my intranet app' and use your NHS.net details along with the unique code 1981.
Q: Where can NLaG employees find internal policies and procedural documents?
Internal policies and procedures are readily available through several NLaG digital platforms. You can find them on the Bridget group intranet, the secure Hub Trust intranet, and also within the @NLaG Staff App, which offers easy access to useful SOPs and policies.
Q: What should I do if I forget my password for an NLaG system?
If you forget your password for systems such as Allocate Optima or NHS.net Connect, look for a 'Forgotten password' or 'Need help signing in?' link directly on their respective login screens. For the @NLaG app, which uses your NHS.net credentials, you would follow the NHS.net password recovery process.
Wrap Up
The Northern Lincolnshire and Goole NHS Foundation Trust is committed to providing its staff with accessible and secure digital tools. By understanding the various platforms available, from intranets like Bridget and the Hub to the convenient @NLaG Staff App and essential services like NHS.net Connect, you can efficiently manage your work and stay informed. Remember to prioritize your digital security and utilize the provided support channels for any technical assistance. These digital resources are designed to empower you, ensuring a connected and informed workforce across the Trust.