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NY Lottery: Official Site & App - Your Winning Resource

Quick Summary

  • Official NY Lottery website
  • NYL+ program offers rewards
  • Mobile app for convenience
  • Ticket scanning feature
  • Responsible play emphasized

Welcome to the official digital home of the New York Lottery! Here, you can delve into all aspects of the Lottery, from checking the latest winning numbers to exploring exciting promotions. The official website and its companion mobile application are designed to enhance your playing experience and keep you informed. It's a convenient hub for all things New York Lottery, living up to the spirit of 'Hey, you never know!'

This platform serves as your central point for managing your lottery activities, engaging with special programs like NYL+, and accessing important information. Whether you're interested in draw games, scratch-offs, or second-chance opportunities, the official portal connects you to the thrill of the New York Lottery.

Preparing for Your NY Lottery Journey

Seamlessly Entering Your Lottery Player Account

  1. Navigate your web browser to the official New York Lottery website at nylottery.ny.gov.
  2. Locate and click the Log In button, typically found in the top right corner of the page or within the main navigation menu.
  3. Enter your registered email address into the Email Address field.
  4. Type your secure password into the Password field.
  5. Click the Log In button to access your digital player account. If you previously used a Collect 'N Win account, those same credentials will grant you entry into the updated NYL+ platform.

Enhancing Your Play with NYL+ Rewards

Restoring Access to Your Digital Lottery Profile

⚠️ Cannot access my account / Forgot my password

Cause: It's common to forget passwords, especially with strong security requirements. Your password might not meet current criteria or you may have mistyped it.

Solution: We know being locked out is stressful. On the login page, click the Forgot Password? link. You will be prompted to enter your email address associated with your account. Follow the instructions sent to your email to reset your password. Remember, new passwords must be between 14-20 characters long, contain letters (both upper and lower case), at least one number, and one special character, without spaces or emojis.

⚠️ Unable to create a new account

Cause: Registration issues can arise from age verification, missing required information, or previously existing accounts.

Solution: Ensure all required fields (marked with an asterisk) on the registration page are completed accurately. Verify that you are at least 18 years old, and that your mobile number is correctly entered for verification via SMS. If you previously had a Collect 'N Win account, you might already be enrolled in NYL+ and can use those credentials to log in instead of creating a new account.

⚠️ Mobile app not working correctly

Cause: App functionality issues often stem from outdated versions, temporary glitches, or device compatibility.

Solution: First, ensure your app is updated to the latest version from your device's app store (Apple App Store or Google Play Store by searching for 'Official NY Lottery'). Try closing and reopening the app. If the issue persists, consider reinstalling the app. For persistent problems, ensure your device's operating system is also up to date.

Ensuring a Safe and Fair Lottery Experience

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

For problem gambling support, call the confidential HOPEline at 1-877-8-HOPENY (1-877-846-7369) or text HOPENY (467369). For general inquiries, you can typically find contact information, including a customer service link or phone number, in the 'Contact Us' or 'Customer Service' sections of the official website.

Your Top Questions Answered: NY Lottery Edition

Q: How do I create a New York Lottery account?

You can create an account by visiting the official NY Lottery website at nylottery.ny.gov and clicking on the registration link. You'll need to provide personal details, including your name, date of birth, a valid email address, and a mobile phone number for identity verification. If you previously used a Collect 'N Win account, your existing credentials will work for NYL+ login.

Q: What is NYL+ and how does it work?

NYL+ is the New York Lottery's Second Chance and Promotions Program. It allows players to earn Plus Points by scanning eligible lottery tickets. These points can then be used to enter exclusive promotional games and drawings for chances to win various prizes, including gift cards and cash. It's designed to give you more ways to win and enhance your lottery experience.

Q: Can I check my lottery tickets with the official app?

Yes, the official New York Lottery app provides a convenient ticket checking feature. You can use your smartphone to scan your eligible lottery tickets, and the app will instantly tell you if you're a winner. The app also allows you to earn Plus Points for scanned tickets to participate in second-chance promotions.

Q: Where can I find help for problem gambling in New York?

The New York Lottery is committed to responsible gaming. If you or someone you know is struggling with gambling, confidential help and support are available. You can contact the New York State HOPEline by calling 1-877-8-HOPENY (1-877-846-7369), texting HOPENY (467369), or visiting NYProblemGamblingHelp.org. These resources offer assistance regardless of ability to pay.

Wrap Up

The New York Lottery official website and mobile app offer a comprehensive and engaging platform for players. From staying updated on winning numbers and participating in exclusive promotions through NYL+ to utilizing convenient ticket-checking tools, the digital experience is designed with you in mind. Always remember to play responsibly and utilize the support resources available if needed. With the New York Lottery, 'Hey, you never know' what exciting opportunities might be just a click or a scan away!

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in November 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.