Portal Status: Verified Operational ✅

NewYork-Presbyterian Workday Access & Careers: Your Portal Guide

Quick Summary

  • Manage NYP career applications.
  • Access essential Epic training.
  • Employee resources available.

NewYork-Presbyterian (NYP) leverages the robust Workday platform to enhance its digital services, particularly for career management and certain training initiatives. This comprehensive guide will help you understand how NYP integrates Workday for various functions, including exploring job openings and accessing specific learning modules. While Workday supports these key areas, NYP employees also utilize other internal digital portals, such as the Infonet and HR Connects, for broader employment resources and support. This guide will provide clear insights into navigating these systems and where to find the assistance you need. Whether you're a prospective candidate applying for a new role or a current team member seeking professional development through Epic training, understanding NYP's Workday environment is key to a smooth digital experience. We'll walk you through essential access requirements, login procedures, available features, and crucial security measures to ensure your data remains protected.

What You Need to Enter NYP Workday Portals

Securely Navigating NYP's Digital Platforms

  1. For Job Applicants: To explore career opportunities and apply, visit the official NYP Careers website at careers.nyp.org. This portal is powered by Workday and will direct you to myworkdayjobs.com/nyp to search and submit applications.
  2. For Current Employees (Infonet & HR Connects): Log in to the Infonet by entering your CWID and password. The Infonet serves as your central hub for internal information, news, and the employee phone directory. From Infonet, you can then access HR Connects for human resources support.
  3. For Epic Training (via Workday Learning Management System): If you are accessing Epic training, ensure you have set up your DUO authentication and CWID password. Navigate to the specific Workday learning portal, typically through a link provided by your department, such as myworkday.com/nyp. Access My Learning and select the appropriate Epic Program.

Discovering Key Functions Within NYP's Workday Ecosystem

Resolving Access Concerns for Your NYP Account

⚠️ Forgotten Password for NYP Systems

Cause: You are unable to recall your existing password for NYP's digital portals or your CWID account.

Solution: We know being locked out is stressful. The quickest way to regain access is to reset your password by visiting https://pod.nyp.org or https://password.nyp.org. If you need further assistance, immediately contact the NYP Service Desk at 212-746-4357 (746-HELP).

⚠️ Issues Accessing Epic Training in Workday

Cause: Problems with logging into the Workday Learning Management System for Epic training or issues with DUO authentication.

Solution: First, confirm your DUO authentication and CWID password are correctly set up. If you're still facing difficulties accessing your Epic training program on Workday, or if you need to check your access status, reach out to the NYP IT Service Desk at 212-746-4357 (746-HELP). You might need to select option 4 for Workday access issues.

⚠️ Infonet or HR Connects Access Problems

Cause: Unable to log into the Infonet with your CWID or access HR Connects features.

Solution: Ensure you are using your correct CWID and password. If the issue persists, contact the NYP Service Desk at 212-746-4357 (746-HELP) for immediate assistance with internal system access.

Maintaining Confidentiality Across NYP Systems

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

For general IT support and password assistance for NYP systems, contact the NYP Service Desk at 212-746-4357 (746-HELP) or email [email protected]. For Epic-specific issues, call the Community Connect Epic Support Desk at 929-440-9225 (Monday-Friday, 8 AM – 5 PM).

Answers to Your Top NYP Workday Questions

Q: How do current NYP employees access internal information and resources?

Current NewYork-Presbyterian employees can access a wide range of internal information, including news, announcements, and the employee phone directory, through the Infonet. You log in with your CWID and password. The Infonet also provides the pathway to HR Connects for human resources support.

Q: What credentials are required to log into NYP's digital systems, including Workday for training?

To access various NewYork-Presbyterian systems, including the Workday Learning Management System for Epic training, you will typically need your unique Center-Wide ID (CWID) and your associated NYP password. For enhanced security, DUO authentication is also often required.

Q: Where can I go to reset my NewYork-Presbyterian password?

You can change your password for NewYork-Presbyterian systems by visiting https://pod.nyp.org or https://password.nyp.org. Your new password must meet specific criteria, including a minimum length of eight characters and a combination of uppercase letters, lowercase letters, and numbers.

Q: How do I access Epic training modules at NewYork-Presbyterian?

Epic training programs at NewYork-Presbyterian are accessed through the Workday Learning Management System. After ensuring your DUO authentication and CWID password are set, you can access your training by logging into the Workday learning portal (e.g., myworkday.com/nyp), navigating to My Learning, and selecting the appropriate Epic program.

Q: What is HR Connects and how can I access it?

HR Connects is a digital portal that offers convenient access to human resources support and services for NewYork-Presbyterian employees. It provides live chat, voice, and email support, with live assistance available Monday through Friday, 7 AM to 7 PM. You can access HR Connects through the Infonet or directly via hrc.nyp.org.

Wrap Up

Understanding the various digital platforms used by NewYork-Presbyterian, including their integration with Workday for careers and learning, empowers both prospective and current team members. By following these guidelines for access, security, and support, you can efficiently manage your professional journey and development within the NYP healthcare system. Always remember to prioritize the confidentiality of your digital credentials and utilize the provided support channels for any assistance.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.