Northeastern PaperCut: Your Campus Printing Hub
Quick Summary
- Annual printing allowance provided
- Print from any device
- Monitor usage online
- Flexible job release options
- Dedicated support available
Welcome to Northeastern University's integrated printing service, powered by PaperCut. This advanced digital portal streamlines your campus printing needs, offering a modern solution for students, faculty, and staff. Designed for efficiency and convenience, the PaperCut system replaced the former Pharos system to better serve the university community. With PaperCut, managing your print jobs is straightforward, whether you're sending documents from your personal laptop, a lab computer, or even your mobile device. This online account management platform ensures you have visibility and control over your printing activity, including balances and environmental impact.
- 📋 Preparing for Seamless Northeastern Printing
- 📍 Accessing Your Personal Print Management Dashboard
- ⭐ Unlocking the Full Potential of Northeastern's Printing System
- ⚠️ Quick Solutions for Your Printing Challenges
- 🔒 Ensuring Privacy and Control Over Your Print Jobs
- 🎧 Official Help Desk Contacts
- ❓ Your Top Northeastern Printing Questions Answered
Preparing for Seamless Northeastern Printing
- An active Northeastern University student, faculty, or staff status.
- A physical Husky Card (funds allocated within one business day of issuance).
- Your myNortheastern credentials for portal login.
Accessing Your Personal Print Management Dashboard
- Navigate to the official PaperCut portal at papercut.northeastern.edu.
- Sign in using your myNortheastern username and password.
- Once logged in, you can access features like print job history, balance information, and web print options.
Unlocking the Full Potential of Northeastern's Printing System
- Annual Printing Allowance: Active students and full-time staff receive a $120 (or 1200 page) allowance per academic year. This allowance resets annually and does not roll over.
- Diverse Device Compatibility: Print from a wide range of devices, including Mac, PC, Linux, iOS, Android, Google Cloud Print, AirPrint, and via email.
- Web-Based Print Portal: Easily upload documents directly through the web interface, review your print history, check your current balance, and monitor the environmental impact of your printing.
- Flexible Print Release: Release your documents by tapping your Husky Card at any print station or by scanning a QR code using your mobile device, even without your card.
- Print Job Queue Management: Sent jobs remain in your queue for 36 hours, allowing ample time for release.
Quick Solutions for Your Printing Challenges
⚠️ Unable to print double-sided
Cause: Initial system transition issues or incorrect print settings.
Solution: Northeastern has addressed early challenges with double-sided printing. When releasing your job at the printer, look for an option on the screen to enable double-sided printing. You can also specify double-sided in the print dialog when printing from your personal device or through the web print portal. Some specific printers, like those in Snell Library, are confirmed to support this directly.
⚠️ Mobility Print client not working on Windows PC
Cause: Compatibility issues or network connectivity.
Solution: We know being locked out of printing is stressful. If you encounter issues with Mobility Print on your Windows PC, try connecting to the Northeastern VPN and re-running the installer. Alternatively, you can send your print job as an attachment to [email protected] (for black & white) or [email protected] (for color) from your Northeastern email, or use the web print feature by logging into papercut.northeastern.edu. All lab computers in Snell Library also have the printers pre-installed.
⚠️ Printing from home network without VPN
Cause: Standard network security protocols requiring on-campus connection or VPN.
Solution: While a VPN connection or being on campus network is typically required for full functionality, Northeastern ITS is actively working on enhancing Mobility Print to support off-network printing. For now, the most reliable methods from off-campus include using the web print portal or the email-to-print service.
Ensuring Privacy and Control Over Your Print Jobs
- 🔒 Always log out of the PaperCut portal after use, especially on public computers.
- 🔒 Be mindful of the devices you use for printing; ensure your personal devices are secure.
- 🔒 Only release print jobs that you initiated to maintain confidentiality and prevent unauthorized access. You can view your queue and select specific jobs at the release station.
🎧 Official Support & Help Center
617.373.HELP or [email protected]
Your Top Northeastern Printing Questions Answered
Q: How do I print something at Northeastern using PaperCut?
You have several convenient options. You can send jobs from your personal device using the Mobility Print client, upload documents directly through the papercut.northeastern.edu web portal, or email your files to [email protected] or [email protected]. Once sent, you can release your print job at any campus print station by tapping your Husky Card or using a mobile QR code scan.
Q: What is my printing allowance at Northeastern and how can I check it?
Active students and full-time faculty/staff receive a $120 printing allowance, equivalent to 1200 pages, each academic year. You can easily check your current balance by logging into the self-service tab under Husky Card Account Balances within your Student Hub portal. This allowance does not carry over to the next academic year.
Q: Can I print from my personal laptop or mobile device at Northeastern?
Absolutely. PaperCut supports printing from a wide array of personal devices, including Macs, PCs, iOS, and Android. You can download the necessary software client for your device, use the web print portal, or utilize email-to-print services. This flexibility allows you to print securely from virtually anywhere.
Q: How do I print double-sided documents with PaperCut at Northeastern?
Double-sided printing is fully supported and encouraged for cost and environmental savings. When printing from your device, select the duplex option in your printer settings. When releasing your job at a PaperCut station, the terminal will often provide an option to select double-sided printing before you confirm the release.
Wrap Up
Northeastern's PaperCut system offers a robust and user-friendly printing experience, designed to support the dynamic needs of the university community. By leveraging its diverse features, you can efficiently manage your documents and contribute to sustainable practices on campus. Should you encounter any questions or require assistance, the dedicated ITS Service Desk is always ready to provide expert support, ensuring your printing process remains smooth and hassle-free.