P&M Online Portal: Access Your Trade Business Account
Quick Summary
- 24/7 access for trade professionals
- Extensive product catalog for SHK
- Seamless software integration
- Flexible order and delivery options
- Dedicated technical support
PFEIFFER & MAY is a well-established German group in the SHK sector, serving as a reliable partner for skilled trades since 1906. The company embraces digitalization to support its business customers with innovative solutions. Their online portal, P&M Online, is a prime example of this commitment, designed to simplify daily operations for trade professionals.
This digital platform offers a wide range of features to streamline procurement and project management for professionals in sanitation, heating, and air conditioning. By providing 24/7 access, P&M Online ensures that trade partners can manage their needs efficiently and effectively, whenever it suits their schedule.
- π Setting Up Your Trade Professional Account for P&M Online
- π Accessing Your P&M Digital Business Platform
- β Unlocking Efficiency: Benefits of the P&M Online Portal
- β οΈ Navigating Login Hurdles: P&M Online Account Recovery
- π Safeguarding Your P&M Online Business Information
- π§ Official Help Desk Contacts
- β Your Top Questions Answered About P&M Online
Setting Up Your Trade Professional Account for P&M Online
- To utilize the P&M Online portal, users must be registered business customers, specifically skilled trades professionals. Access to the digital platform is designed for their business needs.
Accessing Your P&M Digital Business Platform
- Navigate to the official P&M Online portal at https://online.pfeiffer-may.de.
- Locate the login section on the page.
- Enter your E-Mail (email) and Passwort (password) into the respective fields.
- Optionally, check the Angemeldet bleiben (Stay logged in) box for easier future access.
- Click the Anmelden (Login) button to proceed.
Unlocking Efficiency: Benefits of the P&M Online Portal
- 24/7 Access: The portal is available around the clock, seven days a week, allowing flexible business management.
- Extensive Product Availability: Business partners can access and order from a catalog of over 40,000 articles, with many available for next-day delivery. The product range covers sanitation, heating, tiles, installation, ventilation, air conditioning, and photovoltaics.
- Seamless Software Integration: The portal offers various interfaces (OCI, IDS, UGL, UGS, SHK-Connect, Datanorm, ZugFerd via FTP; Mail) to connect effortlessly with existing craftsman software. This ensures efficient data exchange and workflow integration.
- Flexible Order Fulfillment: Customers have the choice to pick up their orders at designated collection points (Abholstandorten) or main branches (HaupthΓ€usern), or opt for convenient delivery via PFEIFFER & MAY's own vehicle fleet.
- Operational Efficiency: The digital platform is designed to make work processes more efficient, from simplifying order placement to supporting warehouse management with features like QR codes.
Navigating Login Hurdles: P&M Online Account Recovery
β οΈ Forgot Password
Cause: User cannot recall their login password.
Solution: If you cannot recall your password, simply click on the Passwort vergessen? (Forgot password?) link located on the login page. Follow the instructions to reset your access credentials.
β οΈ Session Expired
Cause: The user's login session has timed out due to inactivity or a security measure.
Solution: If you receive a "Sitzung ist abgelaufen" (Your session has expired) message, which is a standard security measure, just log in again to continue your work.
β οΈ Incorrect Portal Address
Cause: The user is attempting to access the portal via an outdated or incorrect URL.
Solution: It's vital to ensure you are using the correct and current portal address: https://online.pfeiffer-may.de. Older links, such as https://shopimpulse.de/de/shop, are no longer functional as of April 15, 2026, so update any saved bookmarks.
Safeguarding Your P&M Online Business Information
- π Use Strong, Unique Passwords: Create complex passwords that combine letters, numbers, and symbols, and avoid using the same password across multiple online accounts.
- π Regularly Update Bookmarks: Always use the official portal link, https://online.pfeiffer-may.de, and update any old bookmarks.
- π Be Aware of Phishing: Always verify the website's URL before entering your login information to protect against fraudulent sites.
- π Log Out After Use: Especially on shared computers, always log out of your digital portal session to prevent unauthorized access.
- π Keep Contact Information Current: Ensure your registered email and other contact details are up-to-date for account recovery and important notifications.
π§ Official Support & Help Center
0721 98652-222
Your Top Questions Answered About P&M Online
Q: What is the official website for the PFEIFFER & MAY online portal?
The official website for the PFEIFFER & MAY online portal is https://online.pfeiffer-may.de. Please note that the previous address, `https://shopimpulse.de/de/shop`, is no longer active.
Q: Who can use the P&M Online portal?
The P&M Online portal is primarily designed for registered business customers, specifically skilled trades professionals in the sanitation, heating, and air conditioning sector.
Q: What kind of products can I find on the P&M Online portal?
You can find a wide range of SHK products, including items for sanitation, heating, tiles, installation, ventilation, air conditioning, and photovoltaics. The portal offers over 40,000 articles.
Q: How can I reset my password if I forget it?
On the login page, simply click the Passwort vergessen? link and follow the provided instructions to regain access to your account.
Q: Is there technical support available for the P&M Online portal?
Yes, technical support is available from Monday to Friday, 9:00 AM to 12:00 PM, by calling 0721 98652-222.
Wrap Up
The PFEIFFER & MAY Online portal stands as a vital digital asset for trade professionals in the SHK industry. It offers a secure, efficient, and comprehensive platform to manage orders, access a vast product catalog, and integrate seamlessly with existing business software. By leveraging this online tool, skilled trades can significantly optimize their operational workflows and enhance overall productivity.