Q-global Portal: Secure Assessment & Reporting by Pearson
Quick Summary
- Web-based assessment platform
- Secure scoring & reporting
- Multi-factor authentication
- Examinee data management
- Accessible anytime, anywhere
Q-global is Pearson's advanced web-based platform designed for professionals to administer, score, and report Pearson assessments. This digital portal offers a secure and efficient way for mental health specialists, educators, and other qualified professionals to manage their assessment workflows. It provides access to a comprehensive suite of industry-standard assessment tools from virtually any internet-connected device. This online account management system streamlines various tasks, from inputting results for paper-and-pencil assessments to conducting on-screen administrations remotely. With Q-global, users can organize examinee information, generate accurate scores, and produce detailed reports with unprecedented flexibility and reliability. The platform is continuously updated to ensure both ease of use and robust data protection. Whether you're looking to administer assessments, manage client data, or access critical resources, Q-global serves as your centralized digital hub. Its design focuses on providing a secure, affordable, and highly functional environment for all your assessment needs, integrating seamlessly into your professional practice.
Preparing Your System for Q-global Access
- Operating System: Chrome OS, Linux, Mac OS 10.9 or higher, or Windows 10.
- Web Browser: Chrome, Edge, Firefox, or Safari 9 or above.
- Browser Settings: Web browser encryption, cookies allowed for qglobal.pearsonclinical.com, and Javascript enabled.
- Pop-up Blockers: Temporarily disable pop-up blockers for optimal functionality, as they might interfere with certain features.
Entering Your Secure Q-global Workspace
- Navigate to the Portal: Open your web browser and go to the official Q-global login page at qglobal.pearsonclinical.com.
- Enter Credentials: Your username is typically your email address. Enter this along with your password in the designated fields.
- Select Language: Choose your preferred language from the options provided.
- Sign In: Click the Sign In button to access your digital portal.
- Multi-Factor Authentication (MFA): If it's your first time logging in under the new system or if prompted, set up Multi-Factor Authentication for enhanced security.
- Consider Passkeys: For a faster and more secure password-free experience, you can enable Passkeys using your device's built-in security features like Face ID or Touch ID.
Unlocking Q-global's Assessment Capabilities
- Assessment Administration: Facilitate on-screen assessments, remote on-screen administrations via secure URLs, and manual data entry for paper-and-pencil tests.
- Scoring and Reporting: Generate accurate scores and comprehensive assessment reports in various formats, including PDF and MS Word. Reports can be regenerated anytime without additional charge.
- Examinee Management: Efficiently add, remove, and manage examinee profiles and records, as well as assign assessments to individuals or groups.
- Account and Sub-Account Management: Create and oversee multiple sub-accounts to organize different sites, departments, or examiners within your institution.
- Resource Library Access: Gain access to a comprehensive Resource Library containing product guides, sample reports, and other digital assets to optimize your use of Q-global.
- Q-global Video Proctoring (Q-gVP): Conduct video-proctored assessments with integrated face-to-face interaction, all within your standard Q-global workflow.
- API Integration: Explore the Q-global API for seamless integration with other systems, allowing for streamlined data exchange and workflows.
- Online Ordering: Access online ordering capabilities for assessments and automatic customer account setup, simplifying inventory management.
Regaining Entry to Your Q-global Account
⚠️ Cannot Recall Username
Cause: You've forgotten the username associated with your Q-global account.
Solution: From the Sign In page, click Need help signing in?, then select Forgot Username?. Enter the email address registered with your account and click Send. Your username(s) will be sent to that email.
⚠️ Password Reset Needed
Cause: You've forgotten your password and need to regain access to your account.
Solution: On the Sign In page, click Need help signing in?, then select Forgot Password?. Enter your username and click Send. An email with instructions to reset your password will be delivered to you.
⚠️ Repeated Sign-in Prompts
Cause: You are being asked to sign in multiple times, potentially due to an outdated bookmark.
Solution: Update your web browser's bookmark to the exact official login page: qglobal.pearsonclinical.com. Old bookmarks might redirect you, leading to extra sign-in steps.
⚠️ Purchased Digital Assets Not Visible
Cause: Recently purchased or allocated digital inventory is not appearing in your account.
Solution: After a digital asset is allocated or purchased, you may need to log off and log back in to the Q-global system. This action refreshes your inventory changes and makes the assets available.
Securing Your Assessment Data on Q-global
- 🔒 Protect Your Credentials: Always safeguard your user ID and password. Treat them as confidential information to prevent unauthorized access to your online account management system.
- 🔒 Regular Password Changes: Pearson recommends changing your password every 90 days. Immediately change it if you suspect it may have been compromised.
- 🔒 Enable Multi-Factor Authentication (MFA): Activate MFA for an extra layer of security. This requires a second verification step, making it much harder for unauthorized users to access your account.
- 🔒 Utilize Passkeys: Consider using Passkeys for signing in. They offer a secure, password-free method using your device's built-in security, providing higher success rates and protection against phishing.
- 🔒 Individual User Accounts: Ensure each Q-global user maintains their own Pearson Identity credentials. This guarantees proper protection of sensitive assessment data, accurate tracking, and compliance with data privacy policies.
- 🔒 Data Privacy Commitment: Rest assured that Pearson does not use Personally Identifiable Information (PII) without your prior permission. Non-personally identifiable, statistically aggregated data may be used for research and quality control, adhering to HIPAA de-identification standards.
🎧 Official Support & Help Center
For further assistance, visit Pearson Support for contact information, including phone numbers and inquiry submission options.
Quick Answers to Your Q-global Questions
Q: How does Q-global protect examinee data?
Q-global prioritizes data privacy by ensuring Pearson does not use Personally Identifiable Information (PII) without explicit consent. Any data used for research or quality control is de-identified and statistically aggregated, meeting HIPAA standards. Additionally, the platform encourages strong user-level security like Multi-Factor Authentication (MFA) and Passkeys to protect individual accounts.
Q: Where can I find training resources for Q-global?
Pearson offers various training resources, including webinars and a 'Getting Started with Q-global Training Series.' These resources cover topics like gaining access, signing in, managing sub-accounts, and generating reports. You can also find a comprehensive Resource Library within your Q-global account once logged in, which includes product guides and sample reports.
Q: What are the system requirements to use Q-global?
To use Q-global, you need a modern web browser like Chrome, Edge, Firefox, or Safari 9+, with Javascript enabled and cookies allowed for qglobal.pearsonclinical.com. Compatible operating systems include Chrome OS, Linux, Mac OS 10.9+, and Windows 10. Temporarily disabling pop-up blockers is also recommended.
Q: Can I use Q-global on a tablet or mobile device?
Yes, Q-global is designed to be accessible from any tablet, laptop, or desktop device connected to an up-to-date web browser, offering flexibility for professionals on the go.
Q: Can I move my old test reports from Q Local to Q-global?
While the platform is designed for new administrations, the search results indicate that a report generated in Q-global can be regenerated anytime. However, specific details on migrating reports directly from a 'Q Local' system are not detailed in the provided information.
Wrap Up
Q-global provides a robust and secure digital environment for professionals managing assessments. By understanding its requirements, leveraging its powerful features, and adhering to recommended security practices, users can maximize the efficiency and reliability of their assessment workflows. This platform stands as a cornerstone for modern assessment administration, scoring, and reporting, ensuring data integrity and accessibility for qualified professionals.