Red Cross Virtual Workplace: Secure Access for Staff & Volunteers

The American Red Cross Virtual Workplace serves as a central online hub for its dedicated staff and volunteers, streamlining essential daily operations. This digital portal connects individuals to the resources they need to fulfill the Red Cross mission effectively. It's designed to provide a cohesive and efficient environment for managing work-related tasks and communications. This comprehensive guide will help you understand how to navigate this important digital space. We'll cover everything from initial access to managing your account securely, ensuring you can seamlessly engage with the tools and information vital to your role within the organization.

Preparing for Your First Login Experience

• You must be an active American Red Cross employee or registered volunteer with an activated LAN (Local Area Network) account.
• Your supervisor will notify you once your LAN account has been created by the IT Service Desk.
• For first-time login, you will need to contact the IT Service Desk to receive a temporary password.
• A computer or device with internet access and a supported web browser (e.g., Apple Safari 8.0.x+, Microsoft Internet Explorer 8.x+, Mozilla Firefox 15.x+, Google Chrome 10.x+).

Accessing Your Internal Red Cross Digital Tools

1. Navigate to the official Red Cross Internal Sign-On page: https://login.redcross.org/.
2. Enter your unique Username, which is typically formatted as FirstName.LastName#@redcross.org.
3. Input your Password. If it's your first time logging in, use the temporary password provided by the IT Service Desk.
4. Click the Sign On button to proceed.
5. If it's your first login, the system will prompt you to reset your password immediately for security purposes.
6. You should also set up your password self-service profile to easily manage your account in the future.

Exploring Your Red Cross Digital Workspace

• The Exchange: Access the comprehensive Employee and Volunteer Intranet for news, policies, and internal communications.
• Concur: Utilize this system for submitting and managing expense reports.
• RedCross@Work/WorkDay: Record and track your time (time card hours reporting system) for payroll or volunteer hour logging.
• ARC Mail: Access your official Red Cross Outlook Web-based Email Account for secure communications.
• EDGE (Engagement, Development, Growth, and Education): A platform supporting internal staff training and course management, including web-based training and blended learning programs.
• Password Self-Service: Manage your password, unlock your account, and register for two-factor authentication.

When You Can't Access Your Red Cross Account

Keeping Your Red Cross Account Secure

• 🔒 Always use a strong, unique password for your Red Cross account, combining letters, numbers, and symbols.
• 🔒 Set up your Password Self-Service profile immediately after your first login to enable easy self-management of your password and account unlocking.
• 🔒 Register for two-factor authentication via the Password Self-Service portal to add an extra layer of protection to your account.
• 🔒 Never share your login credentials with anyone, even if they claim to be from IT support.
• 🔒 Log out of your Red Cross Virtual Workplace account when you finish your tasks, especially on shared computers.
• 🔒 Be cautious of phishing attempts; only access the portal through the official login.redcross.org URL.

Direct Answers for Your Red Cross Digital Access