Mi Negocio Natura & Avon: Consultant Portal Access MX
Quick Summary
- SCN2 is no longer active.
- Use Mi Negocio portal/app.
- Manage orders, track sales.
- Consultant number and password needed.
- Support available for access issues.
The digital landscape for Natura and Avon consultants in Mexico has evolved. Previously, many accessed their online tools through a portal known as scn2.natura.com.mx. However, this specific web address is no longer online, as Natura has significantly upgraded its systems to provide a more integrated and user-friendly experience for its network of consultants and leaders across all countries. This evolution reflects Natura's commitment to continuous improvement, ensuring that you, as a beauty consultant, have the best possible digital resources at your fingertips.
Today, your central hub for managing your business, placing orders, and staying connected is the Mi Negocio Natura y Avon platform. This powerful digital portal is designed to support your growth, offering everything you need to succeed in your direct sales venture. Whether you're an experienced consultant or just starting, understanding how to navigate this updated platform is key to maximizing your earnings and managing your client relationships effectively.
This comprehensive guide will walk you through accessing the current official Natura consultant resources, highlighting the functionalities available, and providing clear instructions to ensure a seamless experience.
- 📋 Preparing for Your Natura & Avon Business Access
- 📍 Accessing Your Mi Negocio Consultant Dashboard
- ⭐ Empowering Your Business: Tools in Mi Negocio
- ⚠️ Regaining Access to Your Consultant Account
- 🔒 Keeping Your Digital Consultant Space Secure
- 🎧 Official Help Desk Contacts
- ❓ Consultant Questions Answered: Natura & Avon
Preparing for Your Natura & Avon Business Access
- To access your personalized consultant dashboard, you will need your official Consultant Number (Número de Consultor/a).
- A valid Password associated with your consultant account is essential for login.
- While optional, having your CURP (Clave Única de Registro de Población) or a registered email address can also be used for identification and account recovery purposes.
- An internet-enabled device (computer, tablet, or smartphone) and a stable internet connection are required to access the online portal or use the Mi Negocio app.
Accessing Your Mi Negocio Consultant Dashboard
- Open your web browser and navigate to the official Natura Mexico website: www.natura.com.mx. Alternatively, download and open the Mi Negocio Natura y Avon app from your device's app store.
- Look for the login section, typically labeled 'Inicia Sesión' or 'Mi Negocio'.
- Enter your Consultant Number and your Password in the designated fields.
- Click the 'Iniciar Sesión' or 'Login' button to access your personalized consultant workspace.
- If you are a new consultant or it's your first time logging into the new system, follow any on-screen prompts to complete your initial setup.
Empowering Your Business: Tools in Mi Negocio
- Order Management: Easily place new orders for Natura and Avon products, and track the status of your existing orders from anywhere.
- Digital Catalog Access: View and share the latest digital catalogs, allowing your customers to browse products conveniently.
- Exclusive Content: Access unique resources, training materials, and content specifically designed to boost your sales and product knowledge.
- Social Media Tools: Find content ready to share on your social networks to promote products and attract new clients.
- Performance Indicators: If you are a Leader, Manager, or Supervisor, the platform provides tools to visualize your channel's performance and monitor your team's orders.
- Client Management: Keep track of your customers and their purchase history to offer personalized recommendations.
Regaining Access to Your Consultant Account
⚠️ Cannot log in to the portal
Cause: Incorrect credentials, outdated browser, or issues with the Mi Negocio app.
Solution: First, double-check your Consultant Number and Password for any typos. Ensure your web browser is updated, or if using the app, make sure it's the latest version. Clear your browser's cache and cookies if accessing via web. If the problem persists, proceed to reset your password.
⚠️ Forgot Password
Cause: You have forgotten your login password.
Solution: We know being locked out is stressful! On the login page, look for the 'Olvidé mi contraseña' (Forgot my password) link. Click it and follow the instructions to reset your password. You might need your consultant number, CURP, or email for verification.
⚠️ SCN2.natura.com.mx is not working
Cause: The old SCN2 portal has been decommissioned.
Solution: The scn2.natura.com.mx site is no longer active. All consultant activities have been migrated to the new Mi Negocio Natura y Avon platform, accessible through www.natura.com.mx or the dedicated mobile app.
Keeping Your Digital Consultant Space Secure
- 🔒 Always use a strong, unique password for your consultant account that combines letters, numbers, and symbols.
- 🔒 Be cautious of phishing attempts; always verify that you are on the official Natura website before entering your login details. The official website for Mexico is www.natura.com.mx.
- 🔒 Avoid sharing your Consultant Number or password with anyone. Your account is your responsibility.
- 🔒 Regularly update the Mi Negocio app on your mobile device to ensure you have the latest security patches.
- 🔒 Log out of your account after each session, especially when using a shared computer or public Wi-Fi.
🎧 Official Support & Help Center
For consultant support, you can call the Centro de Atención Natura (CAN) at 55 5001 7801 (for consultants) or 55 8660 3140 (for leaders). The general SNAC Natura customer service number is 800 890 9294. Support is available Monday to Friday from 9:00 am to 9:00 pm, and Saturdays from 9:00 am to 2:00 pm. Natura also offers WhatsApp support for consultants at +5511930380000.
Consultant Questions Answered: Natura & Avon
Q: ¿Cuál es la nueva plataforma para consultoras de Natura México?
La nueva plataforma oficial para consultoras de Natura y Avon en México es Mi Negocio Natura y Avon, accesible a través del sitio web principal de Natura México o mediante su aplicación móvil.
Q: ¿Cómo puedo registrarme como consultora de Natura en México?
Para registrarte como consultora, visita el sitio oficial www.natura.com.mx, busca la sección 'Quiero ser Consultor(a)' y sigue los pasos. Necesitarás tu CURP, identificación oficial (INE/pasaporte), número de celular y un correo electrónico.
Q: ¿Qué datos necesito para iniciar sesión en Mi Negocio Natura?
Necesitarás tu Número de Consultor y tu Contraseña. Opcionalmente, puedes usar tu CURP o correo electrónico.
Q: ¿El portal scn2.natura.com.mx sigue funcionando?
No, el portal scn2.natura.com.mx ya no está en línea. Natura ha actualizado sus sistemas, y ahora debes usar la plataforma Mi Negocio Natura y Avon para gestionar tu negocio.
Q: ¿Dónde puedo encontrar el catálogo digital de Natura y Avon?
El catálogo digital está disponible dentro de la plataforma Mi Negocio Natura y Avon y en la aplicación, donde puedes visualizarlo y compartirlo con tus clientes.
Wrap Up
The transition from scn2.natura.com.mx to the modern Mi Negocio Natura y Avon platform represents Natura's dedication to equipping its consultants with robust digital tools. By utilizing this comprehensive portal and its mobile app, you can efficiently manage your orders, access vital business resources, and continue to grow your beauty consultancy. Embracing these updated digital solutions will streamline your operations and empower you to achieve greater success in the dynamic world of Natura and Avon. Stay connected, stay informed, and leverage these tools to thrive in your business journey.