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SHGM Giriş: Official Turkish Civil Aviation Portal Access

Quick Summary

  • Digital access to aviation services
  • e-Devlet integration for many services
  • Strong password protocols are vital
  • Variety of specialized online systems
  • Official support available via call center

The Sivil Havacılık Genel Müdürlüğü (SHGM), or Directorate General of Civil Aviation, offers a comprehensive suite of digital services designed to streamline various aviation-related processes for professionals, organizations, and citizens in Turkey. These online platforms serve as central hubs for managing licenses, certifications, aircraft registrations, training, and much more, reflecting a commitment to a modern, efficient digital aviation authority. Accessing these digital portals requires a secure login, often integrated with Turkey's e-Devlet system for enhanced identity verification. This interconnected network of systems aims to reduce bureaucracy, save time, and provide high-quality services, enhancing productivity within the civil aviation sector. Whether you are a pilot, technician, airline representative, or an individual managing an unmanned aerial vehicle (UAV), understanding how to navigate and utilize these digital tools is key to engaging with Turkish civil aviation.

Preparing for Your SHGM Digital Access

Seamless Entry into SHGM's Aviation Platforms

  1. Navigate to the desired SHGM digital service system (e.g., the main SHGM Digital Service Systems page, IHA Kayıt Sistemi, or SHGM Sınav Sistemi).
  2. Locate the login area, which is typically labeled as 'Giriş Yap' (Login) or requests your 'Kullanıcı Kodu' (Username) or 'T.C. Kimlik Numaranız' (Turkish ID Number).
  3. Enter your registered 'Şifre' (Password) into the designated field.
  4. Click the 'Giriş Yap' button to proceed into the system.
  5. For services integrated with e-Devlet, you may be redirected to the e-Devlet login portal to authenticate using your e-Devlet credentials before accessing the SHGM service.

Unlocking SHGM's Aviation Management Tools

Navigating Access Challenges for Your SHGM Account

⚠️ Cannot access your account due to a forgotten password.

Cause: You have forgotten your login password for an SHGM system.

Solution: We know being locked out is stressful. The quickest way back in is to click the 'Şifremi Unuttum' (Forgot My Password) link located on the login page. The system will then typically send a temporary password or a password reset link to your registered email address and/or via SMS. Follow the instructions in the message to set a new password.

⚠️ Login page or system features are not displaying correctly in Internet Explorer.

Cause: Some older SHGM systems may have compatibility issues with specific browser settings, particularly Internet Explorer.

Solution: If you encounter display problems in Internet Explorer, you might need to adjust your browser's compatibility settings. Go to 'Araçlar' (Tools), select 'Uyumluluk Görünümü Ayarları' (Compatibility View Settings), type 'shgm.gov.tr' into the 'Şu Web Sitesini Ekle' (Add this website) field, and click 'Ekle' (Add). Then, close the window and try accessing the system again.

Ensuring Data Integrity on SHGM Systems

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

SHGM Çağrı Merkezi: 444 60 01 General Phone: +90 312 203 6000 For KDM ERP related inquiries, you may email [email protected].

Quick Solutions: Your SHGM Portal Queries Answered

Q: How can I register my Unmanned Aerial Vehicle (UAV) with SHGM?

You can register your UAV, apply for pilot licenses, and manage flight permits through the İHA Takip ve Trafik Yönetim Sistemi. This specialized digital platform handles all aspects of UAV operations within the Turkish airspace.

Q: What is the SHGM Call Center number for support?

For immediate assistance and support regarding SHGM services, you can reach the SHGM Call Center by dialing 444 60 01.

Q: Are SHGM services integrated with the e-Devlet system?

Yes, many SHGM services are seamlessly integrated with the e-Devlet Kapısı (e-Government Gateway). This allows users to access a wide range of services using their e-Devlet credentials, enhancing convenience and security.

Q: What are KDM ERP and KDM ORG systems?

KDM ERP is the Enterprise Resource Planning system managing permits, licenses, inspections, payments, and aircraft operations. KDM ORG is the Organization Management system for training, exams, certifications, and development processes. Both are key digital platforms offered by SHGM.

Wrap Up

The Directorate General of Civil Aviation (SHGM) in Turkey is at the forefront of digital transformation, providing a robust and interconnected ecosystem of online services. These platforms are designed to enhance efficiency, transparency, and accessibility for all stakeholders in the aviation sector. By understanding the digital login processes, utilizing the array of features, and adhering to security best practices, users can effectively manage their aviation-related affairs with confidence and ease. The continuous evolution of SHGM's digital offerings underscores its commitment to fostering a safe and technologically advanced civil aviation environment.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.