SHGM Giriş: Official Turkish Civil Aviation Portal Access
Quick Summary
- Digital access to aviation services
- e-Devlet integration for many services
- Strong password protocols are vital
- Variety of specialized online systems
- Official support available via call center
The Sivil Havacılık Genel Müdürlüğü (SHGM), or Directorate General of Civil Aviation, offers a comprehensive suite of digital services designed to streamline various aviation-related processes for professionals, organizations, and citizens in Turkey. These online platforms serve as central hubs for managing licenses, certifications, aircraft registrations, training, and much more, reflecting a commitment to a modern, efficient digital aviation authority. Accessing these digital portals requires a secure login, often integrated with Turkey's e-Devlet system for enhanced identity verification. This interconnected network of systems aims to reduce bureaucracy, save time, and provide high-quality services, enhancing productivity within the civil aviation sector. Whether you are a pilot, technician, airline representative, or an individual managing an unmanned aerial vehicle (UAV), understanding how to navigate and utilize these digital tools is key to engaging with Turkish civil aviation.
- 📋 Preparing for Your SHGM Digital Access
- 📍 Seamless Entry into SHGM's Aviation Platforms
- ⭐ Unlocking SHGM's Aviation Management Tools
- ⚠️ Navigating Access Challenges for Your SHGM Account
- 🔒 Ensuring Data Integrity on SHGM Systems
- 🎧 Official Help Desk Contacts
- ❓ Quick Solutions: Your SHGM Portal Queries Answered
Preparing for Your SHGM Digital Access
- A valid T.C. Kimlik Numarası (Turkish Identification Number) or a designated Kullanıcı Kodu (Username) for specific systems.
- A strong password that meets specific criteria: it must be between 8 and 20 characters long, include at least two numbers, at least one lowercase letter, at least one uppercase letter, and at least one special character from the set @#$%^&+=.,. Turkish characters are not permitted in passwords.
- For corporate entities, individuals must first log in via e-Devlet and then request authorization to act on behalf of the organization within the SHGM systems.
- While modern browsers are generally supported, some older SHGM systems may require specific compatibility settings if using Internet Explorer. Instructions are typically provided on the respective login pages to adjust these settings.
Seamless Entry into SHGM's Aviation Platforms
- Navigate to the desired SHGM digital service system (e.g., the main SHGM Digital Service Systems page, IHA Kayıt Sistemi, or SHGM Sınav Sistemi).
- Locate the login area, which is typically labeled as 'Giriş Yap' (Login) or requests your 'Kullanıcı Kodu' (Username) or 'T.C. Kimlik Numaranız' (Turkish ID Number).
- Enter your registered 'Şifre' (Password) into the designated field.
- Click the 'Giriş Yap' button to proceed into the system.
- For services integrated with e-Devlet, you may be redirected to the e-Devlet login portal to authenticate using your e-Devlet credentials before accessing the SHGM service.
Unlocking SHGM's Aviation Management Tools
- KDM ERP (Enterprise Resource Planning): Manages various official aviation operations including permits, licenses, inspections, payments, passenger rights, and aircraft-related processes.
- KDM ORG (Organization Management): Facilitates aviation training, examinations, certifications, duty scheduling, and the management of payments and planning for educational activities and user development.
- Uçuş Data (Flight Data System): Provides a digital environment for auditing flight data submitted by airlines, ensuring compliance and oversight.
- İHA Takip ve Trafik Yönetim Sistemi (UAV Tracking and Traffic Management System): Supports Unmanned Aerial Vehicle (UAV) registration, pilot licensing, 3D airspace definition, and real-time flight tracking to ensure safe operations within designated corridors.
- OCS (Obstacle Clearance System): Generates 2D and 3D obstacle limitation surfaces and structure-restricted areas for ICAO-certified airports, with reports accessible via e-Devlet.
- e-Devlet Integrated Services: Offers seamless access to services such as Electronic Document Verification, Aviation Security Instructor Certificate issuance, querying Aviation Personnel Health Certificates, UAV Pilotage Authorization, and various exam reservation and result notification systems.
Navigating Access Challenges for Your SHGM Account
⚠️ Cannot access your account due to a forgotten password.
Cause: You have forgotten your login password for an SHGM system.
Solution: We know being locked out is stressful. The quickest way back in is to click the 'Şifremi Unuttum' (Forgot My Password) link located on the login page. The system will then typically send a temporary password or a password reset link to your registered email address and/or via SMS. Follow the instructions in the message to set a new password.
⚠️ Login page or system features are not displaying correctly in Internet Explorer.
Cause: Some older SHGM systems may have compatibility issues with specific browser settings, particularly Internet Explorer.
Solution: If you encounter display problems in Internet Explorer, you might need to adjust your browser's compatibility settings. Go to 'Araçlar' (Tools), select 'Uyumluluk Görünümü Ayarları' (Compatibility View Settings), type 'shgm.gov.tr' into the 'Şu Web Sitesini Ekle' (Add this website) field, and click 'Ekle' (Add). Then, close the window and try accessing the system again.
Ensuring Data Integrity on SHGM Systems
- 🔒 Always create a robust password that adheres strictly to SHGM's requirements: 8-20 characters, including at least two numbers, one lowercase letter, one uppercase letter, and one special character from @#$%^&+=.,. Avoid using Turkish characters.
- 🔒 Utilize e-Devlet login whenever it's offered, as it provides an additional layer of secure identity verification, leveraging the national e-Government infrastructure for enhanced protection.
- 🔒 Be vigilant against phishing attempts. Always ensure you are on the official SHGM website or a trusted e-Devlet portal before entering your login information. Double-check the URL in your browser.
- 🔒 The SHGM Information Management System (BYS) is designed to centralize data and enforce access controls based on user authorizations, promoting data integrity and system security. Rest assured that the system prioritizes protecting your information.
🎧 Official Support & Help Center
SHGM Çağrı Merkezi: 444 60 01 General Phone: +90 312 203 6000 For KDM ERP related inquiries, you may email [email protected].
Quick Solutions: Your SHGM Portal Queries Answered
Q: How can I register my Unmanned Aerial Vehicle (UAV) with SHGM?
You can register your UAV, apply for pilot licenses, and manage flight permits through the İHA Takip ve Trafik Yönetim Sistemi. This specialized digital platform handles all aspects of UAV operations within the Turkish airspace.
Q: What is the SHGM Call Center number for support?
For immediate assistance and support regarding SHGM services, you can reach the SHGM Call Center by dialing 444 60 01.
Q: Are SHGM services integrated with the e-Devlet system?
Yes, many SHGM services are seamlessly integrated with the e-Devlet Kapısı (e-Government Gateway). This allows users to access a wide range of services using their e-Devlet credentials, enhancing convenience and security.
Q: What are KDM ERP and KDM ORG systems?
KDM ERP is the Enterprise Resource Planning system managing permits, licenses, inspections, payments, and aircraft operations. KDM ORG is the Organization Management system for training, exams, certifications, and development processes. Both are key digital platforms offered by SHGM.
Wrap Up
The Directorate General of Civil Aviation (SHGM) in Turkey is at the forefront of digital transformation, providing a robust and interconnected ecosystem of online services. These platforms are designed to enhance efficiency, transparency, and accessibility for all stakeholders in the aviation sector. By understanding the digital login processes, utilizing the array of features, and adhering to security best practices, users can effectively manage their aviation-related affairs with confidence and ease. The continuous evolution of SHGM's digital offerings underscores its commitment to fostering a safe and technologically advanced civil aviation environment.