SISA CECCE: Staff Portal Login & Support
Quick Summary
- Staff portal for attendance
- Login with employee number
- Mobile app access available
- Dedicated phone support
- Manages substitute placements
The SISA system, short for Système informatisé de suppléance et d'assiduité, is the Conseil des écoles catholiques du Centre-Est (CECCE)'s essential computerized platform. This digital portal streamlines the management of substitute placements and tracks staff attendance, ensuring smooth daily operations within the school board. It’s designed to provide staff with efficient tools for their professional responsibilities. This resource offers a comprehensive overview of the SISA system, guiding CECCE personnel through account access, key functions, and solutions to common challenges. Understanding this platform is crucial for staff to effectively manage their profiles and interactions with the system.
What You Need for Your SISA Staff Portal
- Be a current staff member of the CECCE.
- Have your unique employee number (numéro matricule/d'employé) readily available, which acts as your user code.
- Ensure your email address associated with your CECCE employment is active for password recovery and communications.
- Utilize an up-to-date web browser to ensure optimal system performance and security.
- For mobile access, you will need the district code LKQH for the SFE (SmartFind Express) mobile application.
Your Entry Point to the SISA Management System
- Navigate directly to the official SISA login page specific to CECCE.
- Locate the fields for User Code and Password on the login screen.
- Enter your employee number in the User Code field.
- Input your personal password into the Password field.
- Click the Login button to access your SISA staff portal.
Daily Operations Enhanced by SISA Tools
- Automated Substitute Placement: The system efficiently matches substitute personnel with open assignments.
- Comprehensive Attendance Tracking: Accurately records and manages staff attendance data.
- Absence Management: Allows staff to report absences and manage their availability within the system.
- Mobile Application Access: Offers convenient access to the portal functionalities via a dedicated mobile app.
- Telephone System Interaction: Provides an alternative method for staff to interact with the system for urgent or specific tasks during designated hours.
When Your SISA Access Needs Fixing
⚠️ Forgotten Password
Cause: You are unable to recall your existing SISA account password.
Solution: We know being locked out is stressful. If you've forgotten your password, simply click on the “Mot de passe oublié?” (Forgot Password?) link located on the SISA login page. You will then be prompted to enter your user code, which is your employee number. An email containing instructions to reset your password will be sent to the email address registered with your SISA account. Please check your spam or junk mail folders if you do not see it in your inbox.
⚠️ Unsure of User Code/Username
Cause: You are unsure what your correct SISA user code or username is.
Solution: Your user code for the SISA system is your unique employee number (numéro matricule/d'employé). This can typically be found in your initial hiring package or conveniently located on the top right corner of your pay stub. If you still cannot locate it, please contact your school administration for assistance.
⚠️ Browser Incompatibility
Cause: You are experiencing display or functionality issues due to an outdated web browser.
Solution: For the best and most secure experience with the SISA platform, ensure your web browser is up to date. Using an outdated browser can lead to display errors and potential security vulnerabilities. Please upgrade your browser to its latest version.
Protecting Your CECCE SISA Credentials
- 🔒 Always create a strong, unique password for your SISA account that combines letters, numbers, and symbols.
- 🔒 Keep your employee number and login credentials confidential to prevent unauthorized access.
- 🔒 Ensure the email address associated with your SISA account is secure and regularly monitored.
- 🔒 Log out of your SISA session, especially when using a shared or public computer, to protect your personal data.
- 🔒 Be vigilant against phishing attempts; always verify the legitimacy of any communication asking for your SISA login information.
🎧 Official Support & Help Center
For direct assistance with the SISA system via phone, you can call 1-855-806-8802. If you require information regarding your employee number or account details, please contact your local school administration.
Quick Solutions to SISA System Inquiries
Q: What is the SISA system used for by CECCE staff?
The SISA system, which stands for Système informatisé de suppléance et d'assiduité, is the CECCE's computerized platform for managing substitute assignments and tracking staff attendance.
Q: What information do I need to log in to my SISA account?
To log in, you will need your employee number, which serves as your user code, and your personal password. Your employee number can be found in your hiring package or on the top right corner of your pay stub.
Q: How can I reset my password if I forget it?
If you forget your SISA password, click on the “Mot de passe oublié?” (Forgot Password?) link on the login page. You will then need to enter your employee number. Instructions for resetting your password will be sent to the email address associated with your SISA account. Remember to check your spam or junk folder if you don't see it in your inbox.
Q: Is there a mobile application for SISA?
Yes, there is a mobile application available. To access it, you will need the district code LKQH for the SFE (SmartFind Express) mobile app.
Q: What are the operating hours for the SISA phone system?
The SISA phone system is available on weekdays at 5:45 AM for current day tasks, and between 4:00 PM and 10:00 PM for future tasks. On Sundays and holidays, future tasks can be managed by phone from 5:00 PM to 10:00 PM. The phone system is not available on Saturdays, nor on Sunday or holiday mornings.
Wrap Up
The SISA system is an indispensable tool for CECCE staff, providing a structured approach to managing attendance and substitute needs. By understanding its functions, login procedures, and troubleshooting steps, employees can effectively utilize this digital portal to streamline their administrative tasks and contribute to the smooth operation of the school board. Always refer to the official platform for the most accurate and up-to-date information.