St. Peter's Health Partners Employee Access: Workday, Benefits & Support

As a St. Peter's Health Partners colleague, your central hub for essential resources, including Workday, UKG, and benefits information, is the official Colleagues portal at https://www.sphp.com/colleagues. This secure gateway provides access to critical HR services, payroll details, and internal applications. New employees will activate their accounts using credentials provided by Trinity Health during onboarding, typically involving a network username (often an email address or SPUH\network ID) and a temporary password. For immediate technical support regarding login or onboarding, the HR Service Center is available at 1-877-750-4748, selecting Option 3 for technical assistance. This guide ensures you can efficiently navigate your digital workplace.

Required Credentials & System Access for Colleagues

• Trinity Health Network Username: This is typically your St. Peter's Health Partners email address or a specific network ID format (e.g., SPUH\your network ID) provided during your initial onboarding.
• Secure Password: Your password must adhere to Trinity Health's complexity requirements, including a combination of uppercase and lowercase letters, numbers, and special characters. New employees will set this during their Workday account activation.
• Multi-Factor Authentication (MFA): While not explicitly detailed in public resources for all employee systems, enterprise healthcare systems like Workday and Trinity Health's network typically employ MFA for enhanced security, often via an authenticator app (e.g., Microsoft Authenticator, Duo Mobile) or SMS verification.
• Compatible Web Browser: A modern web browser such as Google Chrome (often preferred for home access), Mozilla Firefox, Microsoft Edge, or Apple Safari, with JavaScript enabled and pop-up blockers disabled for optimal functionality.

Step-by-Step St. Peter's Health Partners Employee Login

1. Step 1: Navigate to the Official Colleagues Portal. Open your web browser and go directly to the St. Peter's Health Partners Colleagues page: https://www.sphp.com/colleagues.
2. Step 2: Select Your Desired Application. From the Colleagues page, locate and click on the link for the specific system you wish to access, such as Workday, UKG, or WebMail Trinity Health.
3. Step 3: Enter Your Trinity Health Network Credentials. On the respective login page (e.g., Workday login), enter your assigned Trinity Health network username (e.g., your SPHP email address or SPUH\network ID) and your password in the designated fields.
4. Step 4: Complete Multi-Factor Authentication (if prompted). If your account is configured for MFA, you will be prompted to verify your identity through a secondary method, such as approving a notification on your authenticator app, entering a code from an SMS message, or using a hardware token.
5. Step 5: Access Your Dashboard. Upon successful authentication, you will be directed to the main dashboard or home screen of the application (e.g., Workday homepage, UKG dashboard), where you can access your resources.

Key Employee Self-Service Features & Applications

• Workday Access for HR & Benefits Management: Manage personal information, view pay stubs, enroll in benefits, track time off, and complete performance reviews.
• UKG for Timekeeping & Scheduling: Access your work schedule, clock in/out, request time off, and manage shift preferences.
• Trinity Health WebMail: Secure access to your official St. Peter's Health Partners email account for internal and external communications.
• Employee Resources & Training (HealthStream): Access online learning modules, professional development resources, and mandatory training via platforms like HealthStream.

Resolving Common Login Issues & Account Access Problems

Securing Your Employee Account & Data

• 🔒 Verify the URL: Always ensure you are on the legitimate St. Peter's Health Partners domain (sphp.com) or a verified Trinity Health domain before entering your credentials. Check for the padlock icon in your browser's address bar.
• 🔒 Strong, Unique Passwords: Use complex passwords that combine uppercase and lowercase letters, numbers, and symbols. Avoid reusing passwords across different accounts.
• 🔒 Enable Multi-Factor Authentication (MFA): If offered, always enable MFA. This adds a crucial layer of security by requiring a second verification step, even if your password is compromised.
• 🔒 Beware of Phishing Attempts: Be vigilant against suspicious emails or messages asking for your login credentials or personal information. St. Peter's Health Partners and Trinity Health will not ask for your password via email. Report any suspicious activity to IT support.

Frequently Asked Questions by St. Peter's Health Partners Employees