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TU Dortmund UniMail: Your University Email Access

Quick Summary

  • Activate UniAccount first
  • UniMail uses Roundcube now
  • Access via web or client
  • Reset password via ITMC
  • Security warnings are crucial

While you might have searched for "SquirrelMail TU Dortmund," it's important to know that TU Dortmund University updated its webmail service. The university transitioned from SquirrelMail to Roundcube as its primary webmail client for UniMail and Postserver accounts. This change, implemented in September 2021, aims to provide an improved and mobile-friendly experience for all university members accessing their email through a browser. This updated digital portal, UniMail, is the official communication channel for students and employees, enabling electronic distribution of vital information and fostering a unified university identity. Your UniAccount is the central credential for various IT services, including your UniMail, and must be activated to access these resources. This guide will walk you through accessing and managing your UniMail, outlining key features, troubleshooting tips, and essential security practices, all based on the current official information from TU Dortmund University.

Preparing for Your UniAccount and Email Access at TU Dortmund

Entering Your UniMail Digital Workspace

  1. Step 1: Activate Your UniAccount. Before accessing UniMail, ensure your UniAccount is activated. You'll use the account and password provided in your enrollment certificate or employment notification. Visit the dedicated activation page on the TU Dortmund website to complete this initial setup.
  2. Step 2: Access the UniMail Webmailer. Open your preferred web browser and navigate to the official UniMail webmailer login page. The current address is https://webmail.tu-dortmund.de or https://unimail.tu-dortmund.de.
  3. Step 3: Enter Your Credentials. On the login screen, enter your UniAccount username and password. Remember, your username starts with 'sm', 'zm', or 'm' if you are a member of TU Dortmund.
  4. Step 4: Complete Two-Factor Authentication (2FA). For enhanced security, TU Dortmund often requires two-factor authentication. Follow the on-screen prompts to complete this step, usually involving a verification code from a linked device.
  5. Step 5: Navigate Your Mailbox. Once logged in, you will see your UniMail inbox, which is now powered by Roundcube, offering a user-friendly interface.

Exploring UniMail's Capabilities and Communication Tools

Regaining Access to Your University Account

⚠️ Forgot UniAccount Password

Cause: Inability to recall the password for your central university account.

Solution: We know being locked out is stressful. The quickest way to reset your UniAccount password is to visit the ITMC Service Desk in person with a valid photo ID. Employees also have the option to request access data via postal mail to their service address.

⚠️ Cannot Log In to Webmailer

Cause: Incorrect credentials, browser cookie issues, or system delays after a password change.

Solution: First, double-check your username and password. If you recently changed your password, allow up to 15 minutes for the changes to propagate across all systems. Ensure your browser is configured to accept cookies, as the webmailer requires them to function correctly. Without cookies, you might receive a misleading 'incorrect access data' error.

⚠️ Mail Client (Outlook, Thunderbird) Sync Issues

Cause: Incorrect configuration settings, especially the root folder path for IMAP accounts.

Solution: If you're experiencing issues with mail clients, particularly with Outlook 2013 not displaying all folders, you may need to configure the root folder path in your account settings. Consult the ITMC Service Portal FAQs for detailed instructions on configuring mail clients.

Protecting Your Digital Identity at TU Dortmund

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🎧 Official Support & Help Center

The ITMC Service Desk is your central point of contact for all IT-related questions. You can reach them via: * Phone: +49 (0)231 755-2444 * Email: [email protected] * In Person: Otto-Hahn-Str. 12 (Campus North), Room E.037 (Monday-Thursday 7:30 AM - 5:30 PM, Friday 7:30 AM - 4:00 PM)

Common Inquiries About University Email Services

Q: How do I activate my TU Dortmund UniAccount?

To activate your UniAccount, you must first be an enrolled student or an employee. You will receive an initial account and password in a letter. Visit the dedicated UniAccount activation page on the official TU Dortmund website to complete the activation process. This step is mandatory before accessing services like UniMail.

Q: How do I access my TU Dortmund UniMail?

You can access your UniMail via the webmailer (which uses Roundcube) at https://webmail.tu-dortmund.de or https://unimail.tu-dortmund.de. Alternatively, you can configure your UniMail account in desktop or mobile email clients like Outlook, Thunderbird, or Apple Mail using IMAP settings.

Q: What should I do if I forget my UniAccount password at TU Dortmund?

If you forget your UniAccount password, you must contact the ITMC Service Desk. For students, the standard procedure is to appear in person at the Service Desk with a valid photo ID. Employees may also request new access data to be sent via postal mail to their official work address. Password resets cannot be done via phone or email for security reasons.

Q: Does TU Dortmund's email system scan for viruses and spam?

Yes, TU Dortmund's UniMail service includes automatic scanning of all incoming and outgoing emails for viruses and spam. Additionally, the system implements security measures that mark emails with potentially malicious content or URLs with warning tags in the subject line.

Q: Can I forward my UniMail to a private email address?

No, automatic forwarding of email boxes provided by TU Dortmund University to external mailboxes is generally not permitted due to security and data privacy regulations.

Wrap Up

Accessing and managing your UniMail at TU Dortmund University is straightforward once your UniAccount is activated. With the transition to Roundcube, the university ensures a modern and secure platform for all official communications. By following the outlined steps for login, understanding the features, and adhering to security best practices, you can effectively utilize your university email service. Should you encounter any challenges, the ITMC Service Desk is readily available to provide expert assistance, ensuring a smooth digital experience within the TU Dortmund community.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.