Portal Status: Verified Operational ✅

SSM e-Info Portal: Your Gateway to Malaysian Corporate Data

Quick Summary

  • Official Malaysian corporate data
  • 24/7 online access
  • Digitally certified documents
  • Secure payment methods
  • Comprehensive business insights

The SSM e-Info portal serves as the official and authorized online platform from Suruhanjaya Syarikat Malaysia (SSM), also known as the Companies Commission of Malaysia. This digital portal empowers individuals and businesses to conveniently access and retrieve vital corporate information concerning entities registered across Malaysia. It stands as a reliable resource for due diligence, verification, and obtaining official documents without the need for physical visits to SSM counters. Since its launch, SSM e-Info has streamlined the process of acquiring business data. It provides a secure environment for users to search, verify, and purchase a wide array of company and business-related records, fostering transparency and efficiency in Malaysia's corporate landscape. Whether you are an entrepreneur, investor, legal professional, or simply need to check a business's status, this online service is designed to deliver timely and accurate information.

Preparing for Your Online Corporate Data Retrieval

Secure Account Access for Malaysian Business Records

  1. Begin by visiting the official SSM e-Info portal at www.ssm-einfo.my.
  2. If you are a new user, select the 'Register' option to create your e-Account. You will need to provide a username, password, email address, mobile number, and your company name and number if applicable. For first-time users, company registration might be required before gaining full system access.
  3. If you already have an account, click 'Login' and enter your registered username and password into the respective fields.
  4. Once logged in, use the search bar to look up a company, business, LLP, or audit firm by entering its name or registration number.
  5. Review the search results and select the specific document or report you wish to obtain from the available product catalog.
  6. Proceed to complete your purchase using one of the supported payment methods.
  7. After successful payment, you can then download, save, or email the digital document directly from the portal.

Unlocking Comprehensive Malaysian Company Insights

Navigating Account Challenges and Support Solutions

⚠️ Unable to log in or forgotten password

Cause: Incorrect credentials, account lockout, or forgotten password details.

Solution: We know being locked out is stressful. If you cannot log in, first try the 'Forgot Password' option, if available on the login page. If issues persist or for account activation problems, immediately contact the SSM e-Info helpdesk at 1300 30 4636 or email [email protected] for direct support.

⚠️ Payment processing issues or document retrieval failure

Cause: Transaction errors, network issues, or portal system delays after a purchase.

Solution: If your payment fails or you encounter problems downloading purchased documents, ensure your internet connection is stable. If the issue continues, check your 'Transaction History' within your user dashboard for the order status. For persistent problems, call the helpdesk at 1300 30 4636 with your order number/code for quick resolution. Refunds are typically processed only for incomplete data or transactions.

⚠️ Display or functionality problems with the website

Cause: Outdated browser, disabled JavaScript, or browser incompatibility.

Solution: For optimal performance and to ensure all features work correctly, please use the latest version of recommended browsers like Chrome, Mozilla Firefox, Safari, or Microsoft Edge. Also, verify that JavaScript is enabled in your browser settings.

Maintaining Data Accuracy and Digital Transaction Security

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

For assistance with the SSM e-Info portal, please contact the dedicated helpdesk: Phone: 1300 30 4636 Email: [email protected] Fax: +603 4045 7686

Immediate Answers to Your Top Corporate Search Queries

Q: What is the official purpose of the SSM e-Info online portal?

The SSM e-Info portal serves as the official and authorized online service from the Companies Commission of Malaysia (SSM). Its main purpose is to provide a convenient, efficient, and accessible platform for individuals and businesses to search for, verify, and purchase a comprehensive range of corporate information and documents related to companies and businesses registered in Malaysia.

Q: How can I create a new account to use the SSM e-Info services?

To create a new account, visit the official SSM e-Info website and click on the 'Register' option. You will be prompted to provide necessary details, including a username, password, email, mobile number, and, if applicable, your company name and number. Completing these steps and verifying your identity will establish your e-Account Member access.

Q: What types of company and business information are available through SSM e-Info?

SSM e-Info offers extensive corporate information, including Company Profiles (ROC), Business Profiles (ROB), historical statutory documents, financial comparison reports (for up to 10 years), company charges, business termination letters, Attestation of Company Good Standing (ACGS), and specific particulars of directors, officers, shareholders, registered addresses, and share capital. You can also monitor changes via the Company Watch service.

Q: Do I need to pay to access information on SSM e-Info?

While you can typically perform a preliminary search to find basic entity details, accessing detailed reports and official documents on SSM e-Info usually requires a purchase. The portal allows you to select and pay for specific documents using various payment methods, including prepaid credits, credit/debit cards, or FPX online banking.

Q: How up-to-date is the company information provided by SSM e-Info?

The information provided through SSM e-Info is directly sourced from SSM's live database, making it highly current and reliable. It reflects the latest registered information that companies have lodged with the Companies Commission of Malaysia. Digitally Certified True Copy (DCTC) documents further ensure the authenticity and integrity of the data.

Q: Can I search for a company using its old SSM registration number?

Yes, the SSM e-Info portal typically recognizes both the standardized 12-digit registration number format introduced in October 2019 and older registration number formats. When searching with an older number, it's advisable to remove any special characters (e.g., changing '993856-H' to '993856H') to ensure accurate results.

Wrap Up

The SSM e-Info portal is an indispensable digital tool for anyone requiring authentic and up-to-date corporate information in Malaysia. By offering secure online access to a vast repository of business data and officially certified documents, it significantly simplifies compliance, due diligence, and informed decision-making. Embrace this powerful online resource to streamline your engagement with Malaysian corporate affairs efficiently and reliably.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.