Stavros PCA: Your Partner in Independent Living Services
Quick Summary
- Stavros provides PCA program management
- Tempus Unlimited is the current statewide FI
- Stavros offers extensive independent living support
The Stavros Center for Independent Living, commonly known for its Personal Care Attendant (PCA) services, is a vital resource for individuals with disabilities and Deaf people across Western Massachusetts. Stavros empowers people to take charge of their life choices, fostering independence and self-advocacy. While the role of Fiscal Intermediary (FI) for MassHealth PCA programs transitioned to Tempus Unlimited as of January 1, 2022, Stavros continues to be a dedicated personal care management agency, offering crucial support and guidance. This guide explains how Stavros works to help you navigate the PCA program and access a wide array of independent living services. Our goal is to provide clear, actionable information to help you achieve your personal independence goals.
- 📋 What You Need to Engage with Stavros PCA Services
- 📍 Initiating Your Journey with Stavros PCA
- ⭐ Comprehensive Support from Stavros for Independent Living
- ⚠️ Finding Solutions for Common PCA Program Queries
- 🔒 Safeguarding Your Personal Information with Stavros
- 🎧 Official Help Desk Contacts
- ❓ Answers to Your Top Questions About Stavros and PCA
What You Need to Engage with Stavros PCA Services
- Residency in Western Massachusetts to access local services
- A disability or Deaf status, as services are tailored to these populations
- For PCA services, qualification for the MassHealth Personal Care Attendant program
- Clinical documentation (MassHealth PCP Summary Form or Electronic Medical Record) for Initial Evaluations and Re-Evaluations, effective January 1, 2026
Initiating Your Journey with Stavros PCA
- To begin receiving support or information about PCA services, contact Stavros directly at 413-256-0473 ext 201. This is your first step to initiating services and engaging with a personal care management agency.
- For general independent living services, you can reach the main Stavros office at 1-800-804-1899 or email [email protected].
- Prepare to discuss your needs and any existing MassHealth PCA qualifications during your initial contact. This helps Stavros understand how best to assist you in accessing appropriate support.
- Stavros staff will guide you through the intake and evaluation process, providing necessary forms and explaining subsequent steps for service enrollment.
Comprehensive Support from Stavros for Independent Living
- Personal Care Management: Stavros remains your personal care management agency, offering intake, evaluation, and skills training for PCA services.
- Independent Living Services: Access a broad spectrum of support including housing advocacy, benefits counseling, peer support, and wheelchair repair.
- Nursing Home Transition: Stavros assists individuals in moving from nursing homes and other institutions back into community living.
- Advocacy and Education: Benefit from advocacy efforts aimed at removing barriers to housing, employment, and healthcare, alongside educational workshops.
- Youth Transition Programs: Support for teenagers with disabilities as they plan for their futures and achieve their goals.
- Home Accessibility Assistance: Guidance and resources to make homes accessible, including information on modifications and financing.
Finding Solutions for Common PCA Program Queries
⚠️ Unsure about Fiscal Intermediary (FI) for PCA timesheets
Cause: The Fiscal Intermediary role transitioned from Stavros.
Solution: As of January 1, 2022, Tempus Unlimited is the Statewide Fiscal Intermediary. You must send timesheets to Tempus Unlimited via fax at (800) 359-2884, mail to 600 Technology Center Dr., Stoughton, MA 02072, or use their e-timesheet portal at timesheets.tempusunlimited.org. Stavros is still your personal care management agency but does not handle timesheet processing.
⚠️ Questions about PCA service eligibility or application
Cause: Navigating program requirements can be complex.
Solution: Contact Stavros's PCA department directly at 413-256-0473 ext 201. Their team can provide information, conduct evaluations, and offer skills training to help you understand and access PCA services.
⚠️ Need to submit clinical documentation for PCA evaluations
Cause: New documentation requirements are in effect.
Solution: Effective January 1, 2026, clinical documentation is required for all Initial Evaluations and Re-Evaluations. This can be the MassHealth PCP Summary Form or an Electronic Medical Record (EMR). Ensure these are submitted as part of your evaluation process.
Safeguarding Your Personal Information with Stavros
- 🔒 When sharing personal information, always confirm you are communicating directly with Stavros staff through official channels like phone numbers listed on their website or official email addresses.
- 🔒 Be cautious of unsolicited requests for personal or financial data. Stavros will primarily guide you through official application processes, not request sensitive information via unsecured means.
- 🔒 Understand that while Stavros assists with PCA program management, the actual handling of your payroll and direct deposit for PCAs is managed by the Fiscal Intermediary, Tempus Unlimited. Protect your financial details when interacting with them.
🎧 Official Support & Help Center
For PCA services, call 413-256-0473 ext 201. For general inquiries or other independent living services, call 1-800-804-1899 or email [email protected].
Answers to Your Top Questions About Stavros and PCA
Q: What is the current role of Stavros in MassHealth PCA services?
Stavros continues to operate as a personal care management agency for the MassHealth PCA program. They provide essential services like information, intake, evaluation, and skills training. However, the statewide Fiscal Intermediary role transitioned to Tempus Unlimited as of January 1, 2022.
Q: Who is the Fiscal Intermediary (FI) for MassHealth PCA services now?
As of January 1, 2022, MassHealth selected Tempus Unlimited as the Statewide Fiscal Intermediary for the Personal Care Attendant programs.
Q: How do I submit timesheets for MassHealth PCA if Stavros is no longer the FI?
Timesheets must now be submitted to Tempus Unlimited. You can send them via fax at (800) 359-2884, mail to 600 Technology Center Dr., Stoughton, MA 02072, or use their online e-timesheet system at timesheets.tempusunlimited.org.
Q: What kind of independent living services does Stavros offer?
Stavros offers a comprehensive range of independent living services, including housing assistance, benefits counseling, peer support, wheelchair repair, advocacy, and programs to help individuals transition from institutional settings back to community living.
Q: What documentation is required for PCA evaluations at Stavros?
Effective January 1, 2026, clinical documentation is a requirement for all Initial Evaluations and Re-Evaluations. This documentation can be provided as the MassHealth PCP Summary Form or an Electronic Medical Record (EMR).
Wrap Up
Stavros remains a cornerstone for individuals with disabilities in Western Massachusetts, dedicated to fostering independence and providing vital support services. While the Fiscal Intermediary role has shifted, their commitment to personal care management, advocacy, and comprehensive independent living assistance continues to empower many. By understanding their services and how to engage with them, you can effectively utilize the resources Stavros provides for a more independent and fulfilling life.