Take Charge | Live Well: Ohio State Employee Wellness Portal
Quick Summary
- State of Ohio employee wellness program
- Access via OHID and Personify Health
- Earn rewards for healthy actions
- Comprehensive health resources
- Data privacy is a priority
The Take Charge | Live Well program is a comprehensive wellness initiative specifically designed for State of Ohio employees and their families. This program encourages and supports healthy lifestyle choices by providing a variety of resources and activities. Its main goal is to empower participants to improve their physical, mental, and social well-being through an intuitive digital portal. Administered by the Ohio Department of Administrative Services (DAS) and powered by Personify Health (formerly Virgin Pulse), the program offers a personalized experience. Through its online account management system, referred to as The Hub, you can access a wide range of tools and information to help you achieve your health goals. This guide will walk you through everything you need to know about navigating your wellness journey with Take Charge | Live Well.
- 📋 Joining Take Charge | Live Well: Eligibility & First Steps
- 📍 Your Gateway to the Take Charge | Live Well Hub
- ⭐ Discovering Your Path to Health: Program Highlights
- ⚠️ Quick Solutions for Accessing Your Wellness Platform
- 🔒 Safeguarding Your Health Data in the Wellness Portal
- 🎧 Official Help Desk Contacts
- ❓ Common Inquiries About Take Charge | Live Well
Joining Take Charge | Live Well: Eligibility & First Steps
- You must be a State of Ohio employee.
- You, your spouse, and your children must be enrolled in the state's medical plan.
- Access to a computer or mobile device with internet connectivity to utilize the online platform.
Your Gateway to the Take Charge | Live Well Hub
- First, navigate to the official Take Charge | Live Well page on the Ohio Department of Administrative Services website.
- Look for the Launch Take Charge, Live Well button or a similar link that directs you to the wellness portal.
- You will be prompted to log in using your OHID credentials. This is the secure digital identity system for State of Ohio services.
- After successful OHID authentication, you will be redirected to The Hub, the personalized wellness dashboard managed by Personify Health (formerly Virgin Pulse) at Join.PersonifyHealth.com/StateofOhio.
- If it's your first time accessing The Hub, you may need to complete a brief registration or profile setup process.
Discovering Your Path to Health: Program Highlights
- Biometric Screenings: Opportunities for on-site screenings and insights into your health metrics.
- Health and Well-being Surveys: Tools to assess your current health status and identify areas for improvement.
- Health Coaching: Personalized guidance and support from health professionals.
- Chronic Condition Management Programs: Specialized resources for managing ongoing health conditions.
- Rewards Program: Earn incentives for completing wellness activities, with up to $1,000 for employees and $350 for spouses annually.
- RethinkCare Mindfulness Program: Resources to help build resilience and improve mental wellness.
- Wellbeats: Access to a variety of fitness classes and exercise routines.
- Nutrition and Sleep Guides: Educational content and tools to support healthy eating and better sleep habits.
- Tobacco Cessation Support: Programs designed to help participants quit smoking or using tobacco.
- Webinars and Resources: A library of educational webinars and helpful wellness materials.
- Financial Wellness Resources: Tools and journeys to support your financial health, though typically without direct incentives.
Quick Solutions for Accessing Your Wellness Platform
⚠️ Unable to log in to The Hub
Cause: Incorrect OHID credentials or issues with the OHID service.
Solution: Ensure you are using your correct OHID username and password. If you've forgotten your OHID details, visit the official OHID portal to reset your password or recover your account. If the issue persists after successful OHID login, it might be a temporary problem with the wellness platform. Try clearing your browser's cache and cookies, or try a different browser.
⚠️ Difficulty finding or accessing specific program features (e.g., coaching, challenges)
Cause: Navigation unfamiliarity within The Hub or specific program registration requirements.
Solution: Explore the navigation menu within The Hub. Many resources, like financial wellness journeys, can be found under the Health section in the main toolbar, then Journeys. For challenges, remember to register within the specified dates, usually announced via email. If you're looking for coaching, refer to your appointment details on the Virgin Pulse App to reschedule or find a new date and time for your approximately 30-minute calls.
⚠️ Rewards not appearing on paycheck
Cause: Delay in processing activities or not meeting all incentive steps.
Solution: Rewards for both employees and spouses are processed and reflected on the state employee's paycheck only after all three required steps (Health Check Survey, biometric screening, Next-Steps Consult/preventive care visit) are completed on The Hub. It can take up to 90 days for Personify Health to receive insurance claim data for preventive care. Ensure all activities are completed by the program year's deadline (e.g., May 31, 2027, for the 2026-27 year). If concerns remain, contact Personify Health Customer Service.
Safeguarding Your Health Data in the Wellness Portal
- 🔒 Always log in through the official Ohio.gov gateway and use your secure OHID credentials for authentication.
- 🔒 Be mindful that sensitive information shared on the Ohio.gov website is protected by federal and state digital security standards.
- 🔒 Rest assured that personal health information you provide within the Take Charge | Live Well program, especially to the program administrator Personify Health (formerly Virgin Pulse), is not shared with the State of Ohio.
- 🔒 Utilize strong, unique passwords for your OHID account and avoid sharing them.
- 🔒 Log out of your wellness portal whenever you finish your session, especially on shared computers or devices.
🎧 Official Support & Help Center
For questions about the Take Charge | Live Well program, you can visit das.ohio.gov/wellness or contact Personify Health Customer Service (formerly Virgin Pulse) directly at 1-833-977-2074.
Common Inquiries About Take Charge | Live Well
Q: How often are coaching calls scheduled and how long do they last?
Coaching calls are typically scheduled every 4-6 weeks and last for approximately 30 minutes. You can reschedule calls through the Virgin Pulse App if you miss an appointment or need to change it.
Q: Do I need to complete a biometric screening before participating in challenges or coaching calls?
No, a biometric screening is not a prerequisite for participating in coaching calls or other challenges within the Take Charge | Live Well program.
Q: Where can I find the mobile apps for the program?
The mobile app for the program is called Virgin Pulse and can be found on both iOS (Apple App Store) and Google Play stores. This app allows you to manage aspects of your wellness journey on the go.
Q: How much can I earn in rewards, and when do they appear on my paycheck?
Enrolled employees can earn up to $1,000, and enrolled spouses can earn up to $350 annually. Rewards are reflected on the state employee's paycheck once all three incentive steps are completed on The Hub. It may take up to 90 days for insurance claims for preventive care to be processed.
Wrap Up
The Take Charge | Live Well program provides a valuable resource for State of Ohio employees and their families, offering a structured yet flexible approach to improving overall health and well-being. By leveraging the comprehensive features of The Hub and actively participating in the available activities, you can embark on a rewarding journey towards a healthier lifestyle. Remember to utilize the secure login process through OHID and reach out to Personify Health Customer Service if you encounter any difficulties, ensuring you make the most of this employee benefit.