Tanner Clinic Patient Portal: Your Online Health Hub
Quick Summary
- Securely message providers
- Schedule appointments online
- Refill prescriptions easily
- Access lab results
- Update health summaries
The Tanner Clinic Patient Portal is a secure, web-based platform designed to simplify your healthcare management. It provides a convenient digital portal for patients to connect with their healthcare providers for non-urgent medical questions and requests. This online account management tool empowers you to take an active role in your health, offering seamless access to a variety of medical services right from your computer or mobile device.
Whether you need to review your health records or communicate with your doctor, this portal streamlines the process. It's an intuitive user dashboard that helps you stay informed and connected with your Tanner Clinic team, ensuring your health information is always within reach.
- 📋 What You Need to Begin Your Tanner Clinic Digital Health Experience
- 📍 Your Gateway to Managing Healthcare Online
- ⭐ Unlock the Full Potential of Your Patient Portal
- ⚠️ When You Can't Access Your Health Details
- 🔒 Keeping Your Medical Information Secure Online
- 🎧 Official Help Desk Contacts
- ❓ Straightforward Answers to Portal User Concerns
What You Need to Begin Your Tanner Clinic Digital Health Experience
- Internet Access: You'll need a stable internet connection to access the online portal.
- Valid Email Address: An active email account is necessary for creating your account and receiving communications.
- Tanner Clinic Patient Status: The portal is for established patients of Tanner Clinic.
- Account Creation (if new or not logged in since December 2020): If you haven't used the updated portal since December 2020, you will need to create a new account. This process involves calling the Patient Portal Help Desk to initiate setup, after which you'll receive an email from [email protected] with instructions.
Your Gateway to Managing Healthcare Online
- Navigate to the Portal: Visit the official Tanner Clinic website and locate the Patient Portal link.
- Enter Credentials: On the login page, input your assigned username and password into the respective fields.
- Access Your Dashboard: Once authenticated, you will be directed to your personalized patient dashboard where you can view your health information and utilize portal features.
- New User/Post-Update Login: If you need to create a new account (especially if you haven't logged in since December 2020), contact the Patient Portal Help Desk first. They will guide you through the initial setup, and you'll then complete the process via an email from [email protected].
Unlock the Full Potential of Your Patient Portal
- Message Your Provider: Send and receive secure messages to and from your provider's office for non-urgent questions.
- Schedule Appointments: Conveniently book or request new appointments online.
- Request Prescription Refills: Easily submit requests for medication refills.
- Receive Lab and Test Results: View your lab and test results as soon as your physician posts them.
- Manage Family Health Records: Access and update health record summaries for your family members from participating physicians.
- Request Personal Health Record: Obtain copies of your personal health record summary.
- Obtain Referrals: Request referrals to specialists directly through the portal.
- Doctor's Notes: Request doctor's notes for school or work.
- Online Bill Pay: Easily pay your medical bills and view your billing history.
- Multiple Physician Access: Sign up and connect with multiple physicians and specialties within Tanner Clinic.
When You Can't Access Your Health Details
⚠️ Cannot log in; 'patient does not exist' message
Cause: The Tanner Clinic patient portal was updated in December 2020. Existing accounts may require re-registration if not accessed since then.
Solution: We know being locked out is stressful. If you haven't logged into the portal since December 2020, you'll likely need to create a new account. Please call the Patient Portal Help Desk at 801.773.4840, ext. 7500 to get assistance with setting up your new digital portal account. They will initiate the process, and you'll receive an email from [email protected] to complete registration. Even if you're a patient of Dr. Stahl patient portal, this procedure applies.
⚠️ Unable to find lab or test results
Cause: Results are posted by your Tanner Clinic physician and may not appear immediately or in an expected location.
Solution: Your physician will post results on the first screen when you sign in. If you still don't see them, you can submit a request directly to your provider. On the welcome page, click the 'Ask a Question' button, select 'Test Results', and send a brief message to your provider's office.
⚠️ Demographic information updated on portal is not reflected in my office chart
Cause: Currently, the portal does not automatically sync demographic updates with the clinic's internal systems.
Solution: At this time, any demographic changes made on the patient portal do not update your official chart at the office. You will need to call Tanner Clinic directly to update any personal demographic information.
Keeping Your Medical Information Secure Online
- 🔒 Keep Credentials Private: Never share your username or password with anyone.
- 🔒 Use Strong Passwords: Create complex passwords that include a mix of uppercase and lowercase letters, numbers, and symbols.
- 🔒 Log Out After Each Session: Always log out of your digital portal when you finish to prevent unauthorized access.
- 🔒 Be Aware of Email Scams: Be cautious of suspicious emails asking for your login information. Official portal emails for account setup will come from [email protected].
- 🔒 Non-Urgent Communication: Remember, the patient portal is for NON-URGENT REQUESTS only. For medical emergencies or urgent health concerns, please call your doctor directly or dial 911.
🎧 Official Support & Help Center
Phone: 801.773.4840, ext. 7500 (Patient Portal Help Desk, during regular clinic hours)
Email: [email protected]
Straightforward Answers to Portal User Concerns
Q: Why can't I log in with my old username and password, and the page says the patient does not exist?
The Tanner Clinic patient portal underwent an update in December 2020. If you haven't accessed it since then, your previous login details may no longer be active, and you will need to create a new account. Please contact the Patient Portal Help Desk to re-establish your access.
Q: Where can I find my lab and test results within the portal?
Your Tanner Clinic physician will post your lab and test results on the first screen you see after signing into the portal. If results are not visible, you can send a direct request to your provider by clicking the 'Ask a Question' button on the welcome page, then selecting 'Test Results'.
Q: If I update my personal information on the portal, does it automatically update my medical chart at the clinic?
Currently, updating demographic information within the patient portal does not automatically update your official medical chart at the Tanner Clinic office. You will need to contact the clinic directly to ensure your demographic details are updated in your primary record.
Q: How can I obtain my full medical records, beyond just the personal health record summary on the portal?
The patient portal provides a 'personal health record' summary. For your complete medical record, which includes all doctors' notes and detailed visit information, you will need to fill out a separate medical records request form directly with Tanner Clinic. This process is handled outside of the patient portal functionality.
Wrap Up
The Tanner Clinic Patient Portal is an invaluable tool for modern healthcare management, offering a secure and efficient way to interact with your medical team and access your vital health information. By leveraging this digital portal, you can streamline many aspects of your healthcare journey, ensuring you stay informed and connected. Remember to use it for non-urgent matters and reach out to the support desk if you encounter any difficulties.