Portal Status: Verified Operational ✅

UB Mainz: Your Digital Gateway to University Library Resources

Quick Summary

  • Digital library card access
  • Millions of research items
  • Extensive online tools

The Universitätsbibliothek Mainz (University Library Mainz) serves as the central hub for academic resources at the Johannes Gutenberg University Mainz. This digital portal is your gateway to an extensive collection of information, offering a seamless experience for students, faculty, and external users. From traditional print media to cutting-edge digital resources, the library provides a robust infrastructure for all your research and study needs. Understanding how to navigate this online account management system ensures you can fully leverage its vast offerings and services.

Your Entry Pass to University Library Resources

Connecting to Your Personal Library Dashboard

  1. Accessing the library's digital services, including e-books and databases, often requires authentication through the university's central login system. Begin by navigating to the desired resource on the library website.
  2. When prompted, click on the 'Anmelden' (Login) option. For many digital resources, you will then select 'Login via Shibboleth'.
  3. If a list of institutions appears, search for and select 'Johannes Gutenberg-Universität Mainz'.
  4. Proceed to log in using your standard JGU-Account credentials. This ensures secure access to licensed content.
  5. For specific library functions, such as operating self-service terminals or using dedicated library PCs, you will authenticate directly with your "ub..." username and the 6-digit PIN provided during your library card registration.

Unlocking a Universe of Knowledge and Services

Smooth Sailing: Overcoming Access Obstacles

⚠️ Cannot access online resources

Cause: Incorrect JGU-Account credentials or issues with Shibboleth authentication.

Solution: Ensure you are using your correct JGU-Account login details. If the problem persists, contact the ZDV Hotline at [email protected] for assistance with your university account.

⚠️ Forgotten 6-digit PIN for library card / self-service machines

Cause: User has forgotten their specific library PIN.

Solution: We understand that losing track of your PIN can be frustrating. Your PIN was provided in the activation email from ZDV. If you cannot locate it, please contact the library's lending services directly via email at [email protected] or by phone at +49 6131 39-22213.

⚠️ Problems with the library website functionality

Cause: Technical issues with the website or browser compatibility.

Solution: For any technical difficulties or errors encountered while using the library's website, please reach out to the webmaster support team via email at [email protected]. They can provide targeted assistance.

⚠️ Difficulty connecting to Wi-Fi in library buildings

Cause: Issues with eduroam network connection or JGU-Account.

Solution: Library Wi-Fi is typically accessed via the eduroam network using your JGU-Account. Ensure your JGU-Account is active and configured for eduroam. For connection problems, contact the ZDV Hotline at [email protected].

Keeping Your Research Profile Secure

📌 Verified Portal Reference Official domain link & quick copy action

🎧 Official Support & Help Center

General Information & Inquiries: +49 6131 39-22633 / [email protected] Lending Services (Ausleihe): +49 6131 39-22213 / [email protected] Website Technical Support: [email protected] JGU-Account Support (ZDV Hotline): [email protected]

Top Inquiries from Library Visitors

Q: How do I get a library card for the University Library Mainz?

You can apply for a library card by filling out an online form on the official website. After verification, you will receive an activation email from the ZDV, followed by your JGU-Account details (username starting with "ub...") and a 6-digit PIN. Your digital library card is then available through the JGU-Ausweise-App.

Q: Can I access the library's digital resources from outside the university campus?

Yes, you can access licensed databases, e-journals, and e-books from any location, provided you have an active Uni-Account (JGU-Account). This remote access ensures continuous research capabilities.

Q: What are the general opening hours for the main University Library (Zentralbibliothek)?

The Zentralbibliothek is typically open Monday to Friday from 8:00 AM to 6:00 PM. Please note that it is generally closed on Saturdays and Sundays, excluding specific public holidays. Service hours with professional staff are usually Monday to Friday from 9:00 AM to 5:00 PM.

Q: How can I renew my borrowed books or reserve an item?

The library provides convenient services for extending loan periods and reserving items that are currently on loan. Detailed instructions and access to these services can be found on the library's website under the section titled 'Verlängern und Vormerken'.

Q: How do I search for books, journals, or articles?

You can effectively search for print and online books, journals, articles, databases, and electronic journals using the Rechercheportal available on the library's website. If an item is not found, the Fernleihe (interlibrary loan) service allows you to request it from other libraries.

Q: Is Wi-Fi available in the University Library buildings?

Yes, Wi-Fi connectivity within the University Library buildings is primarily provided through the eduroam network. You can access this service using your standard JGU-Account credentials.

Wrap Up

The Universitätsbibliothek Mainz offers a dynamic and comprehensive environment for academic pursuit, seamlessly integrating traditional library services with advanced digital tools. By understanding the processes for account access, utilizing the diverse features, and leveraging the available support, you can significantly enhance your research and learning experience. Embrace this invaluable resource to unlock a world of knowledge at Johannes Gutenberg University Mainz.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.