UKG Dimensions Employee Access: Schedules, Timecards & Login

To sign in to UKG Dimensions (officially rebranded as UKG Pro Workforce Management), navigate directly to your employer-assigned Tenant URL—typically structured as https://[company-name]-sso.prd.mykronos.com—or verify your routing pathway via https://www.ukg.com/support/login-support. Enter your organization-issued Employee ID or Corporate Email and complete your Single Sign-On (SSO) verification.

Unlike consumer web portals, UKG Dimensions does not use a single universal login screen for all workers. Because it operates as an enterprise cloud platform for healthcare systems, retail chains, manufacturers, and universities, every organization hosts an isolated environment on the mykronos.com cloud infrastructure. Whether you are clocking in from a geofenced smartphone, swapping a shift, or reviewing accrued paid time off (PTO), connecting to the exact server address assigned by your human resources department is mandatory for authentication.

Required Credentials & Tenant URL Format

• Employer-Specific Tenant URL or QR Code: Before attempting to sign in on a personal computer or mobile app, you must obtain your organization's custom server address (for example, https://companyname-sso.prd.mykronos.com) or scan the onboarding QR code provided by your HR or Payroll department.
• Corporate Network ID or Employee Badge Number: Depending on whether your employer uses Federated Single Sign-On (SSO) or Basic Authentication, you will need either your work email address, Active Directory username, or numeric Employee ID alongside a case-sensitive password.
• Multi-Factor Authentication (MFA) Device: UKG enforces a mandatory one-time passcode (OTP) challenge at least once every seven days for Basic Authentication accounts, while SSO environments require active verification through Duo Security, Okta Verify, or Microsoft Authenticator.
• System, Browser & Location Prerequisites: Desktop access requires an updated Chromium-based browser (Chrome, Edge) or Safari with browser cookies and pop-ups enabled. Mobile app users must run iOS 13.0+ or Android 8.0+ and enable GPS Location Services if their employer enforces geofenced mobile clock-ins.

How to Sign In to UKG Dimensions Online & Mobile

1. Step 1: Open your web browser and navigate directly to your organization's verified Tenant URL (formatted as https://[yourcompany].prd.mykronos.com), or launch the UKG Dimensions / UKG Pro mobile app and paste the server address into the Tenant URL field, then tap Save or OK.
2. Step 2: If your employer utilizes enterprise Single Sign-On, select your organization's SSO Login link (such as Microsoft Entra ID, Okta, or Ping Identity) instead of typing credentials into a generic form. Enter your Username, Employee ID, or Corporate Email in the primary identifier field.
3. Step 3: First-time users onboarded with Basic Authentication must enter the temporary default password issued by HR (for example, an initial setup string) and immediately follow the on-screen prompt to create a permanent password and set security questions. Returning employees should enter their active network password and click Sign In or Log In.
4. Step 4: Complete the secondary identity challenge when prompted. Approve the push notification on your Duo Mobile or Authenticator app, or enter the 6-digit One-Time Passcode (OTP) sent via SMS or email.
5. Step 5: Confirm successful login when the modular Home Page dashboard loads, displaying interactive summary tiles for My Timecard, My Schedule, My Time Off, and My Notifications in the top navigation banner.

Punching In, Shift Swapping & Timecard Management

• Geofenced Mobile Punching & Timecards: Approved hourly staff can use the Punch tile to record shift starts, meal breaks, and clock-outs directly from a smartphone or workstation, while reviewing real-time regular and overtime hour totals under My Timecard.
• Self-Service Shift Swapping & Open Shifts: Inside the My Schedule tile, employees can view upcoming weekly rosters, claim open unassigned shifts, propose direct shift trades with qualified coworkers, and set availability preferences.
• Leave Accruals & Time-Off Requests: Through the My Time Off workflow, staff can inspect real-time vacation, sick, and PTO accrual balances and submit calendar-based absence requests directly to shift supervisors for instant approval.
• Exception Alerts & Manager Approvals: The My Notifications bell icon alerts workers immediately to missed punches, unapproved overtime, or schedule updates, while managers can resolve timecard exceptions and sign off on payroll totals on the fly.

Fixing Tenant URL Errors & Account Lockouts

Multi-Factor Authentication & Session Protection

• 🔒 Verify the Authentic Host Domain: Before entering your credentials, inspect your browser's address bar to confirm the URL ends in .mykronos.com, .ukg.net, or redirects to your employer's verified Single Sign-On domain. Never enter your employee login details on third-party search aggregator sites.
• 🔒 Always Use Explicit Sign-Out on Shared Kiosks: Many retail floors, hospitals, and warehouses provide shared computer terminals for clocking in. Always click the main menu icon and select Sign Out in the upper-left corner immediately after reviewing your timecard so the next coworker cannot view your personal wage or accrual data.
• 🔒 Guard Against Payroll Direct-Deposit Phishing: Cybercriminals frequently send fraudulent SMS texts or emails claiming your 'UKG Dimensions timecard was rejected' or 'bonus payout requires login.' Never click login links inside unsolicited text messages; open your bookmarked Tenant URL or mobile app directly.
• 🔒 Keep Your 7-Day MFA Token Secure: Never share your SMS One-Time Passcode (OTP) or approve an unexpected Duo/Authenticator push notification if you are not actively signing into your workforce portal.

Frequently Asked Questions