USL Umbria 2 Referti: Digital Access & Secure Retrieval
Quick Summary
- FSE is the primary retrieval method.
- PINs are essential for direct portal access.
- Online reports hold full legal validity.
The USL Umbria 2 offers a convenient digital portal for citizens to access their medical reports online. This service is part of a broader regional effort to streamline health data management, providing a modern and efficient way to retrieve laboratory analysis, radiology, and anatomical pathology results. This digital initiative aims to reduce the need for physical visits to healthcare facilities, making your health information more accessible and managing your medical journey simpler.
While the region is transitioning to a unified system, you have multiple pathways to view and download your health documents. This includes utilizing the regional Electronic Health Record (Fascicolo Sanitario Elettronico or FSE) and the UmbriaFacile app, or directly accessing dedicated portals with specific credentials. This comprehensive approach ensures that you can always retrieve your essential medical information, regardless of your digital access capabilities.
This guide provides all the necessary details to navigate the USL Umbria 2 report retrieval system effectively, from initial requirements to troubleshooting any potential issues.
Gathering What You Need for Online Access
- Internet access and a device such as a computer or smartphone.
- SPID (Sistema Pubblico di Identità Digitale) or CIE (Carta di Identità Elettronica) for accessing the Fascicolo Sanitario Elettronico (FSE) and the UmbriaFacile app.
- Your Codice Fiscale (Tax Code) if you do not have SPID or CIE, for direct portal access.
- The PIN 1 and PIN 2 provided on your report collection sheet for laboratory analysis reports, or the Codice di Accesso and Codice di Controllo (2 PINs) for radiology reports.
Accessing Your USL Umbria 2 Medical Documents
- Accessing via Fascicolo Sanitario Elettronico (FSE) or UmbriaFacile App: This is the recommended method. Navigate to the FSE portal (insalute.regione.umbria.it/fse/) or open the UmbriaFacile app on your mobile device. Authenticate using your SPID or CIE credentials. Once logged in, you can view and download your reports, along with other health documents.
- Direct Portal Access for Laboratory Analysis Reports (without SPID/CIE): If you do not have SPID or CIE, you can access your laboratory results directly. For samples taken from specific dates (e.g., from October 14, 2025, for Terni district; from November 27, 2025, for Foligno, Spoleto, Valnerina, Narni-Amelia, and Orvieto districts), you will use the new regional portal. Enter your Codice Fiscale in uppercase, followed by PIN 1 and PIN 2 (without spaces) as found on your collection sheet.
- Direct Portal Access for Radiology Reports: To retrieve radiology reports (Rx, mammograms, ultrasounds, CT scans, and MRIs), navigate to the dedicated radiology report section. You will need to enter the Codice di Accesso and Codice di Controllo (2 PINs) provided to you at the time of your exam.
- Direct Portal Access for Anatomical Pathology Reports: For anatomical pathology reports, access the specific portal by entering your Codice Fiscale and the PIN from your collection sheet.
Key Functions of the Digital Report Portal
- Multiple Retrieval Channels: Access your reports through the Fascicolo Sanitario Elettronico, the UmbriaFacile app, or dedicated web portals depending on the type of exam and your authentication method.
- Digital Document Download: Download your medical reports in standard PDF format for easy viewing and printing. For legally valid documents, reports are also available in P7M format, which includes the digital signature of the specialist.
- Diagnostic Image Viewing: For radiology exams, you can view diagnostic images directly online without requiring additional software. Images can also be saved in DICOM format for professional use.
- Legal Validity of Online Reports: All reports downloaded through the online system carry the same legal validity as traditional paper reports, allowing them to be used for any official purpose.
- Environmental Benefits: Opting for online retrieval helps reduce paper consumption and the use of CDs/DVDs, contributing to environmental sustainability.
When You Encounter Access Challenges
⚠️ Forgot PINs or Access Codes
Cause: Lost or forgotten the PINs or access codes provided on the collection sheet.
Solution: If you have lost your codes for radiology reports, you must request their revocation immediately to prevent unauthorized access and obtain new ones. This can be done at any USL Umbria 2 Radiology service. For laboratory analysis reports, while not explicitly stated, contacting customer support for your district is the most appropriate step.
⚠️ Difficulty Accessing the New Regional Portal
Cause: During the transition period to the new regional laboratory analysis system, some users might experience temporary difficulties or confusion between the old and new portals.
Solution: The USL Umbria 2 acknowledges potential inconveniences during this phase and has a technical staff working to ensure full efficiency. Ensure you are using the correct portal based on the date and district where your sample was taken. If issues persist, contact the specific support email for your district for laboratory analysis reports.
⚠️ General Access Issues (Incorrect Credentials, System Errors)
Cause: Problems such as incorrect Codice Fiscale entry, issues with SPID/CIE authentication, or technical glitches on the portal.
Solution: Always ensure your Codice Fiscale is entered in uppercase and that PINs are entered correctly without spaces. If using SPID or CIE, verify your credentials with your identity provider. For persistent technical problems, refer to the contact support information provided by USL Umbria 2 for direct assistance.
Protecting Your Personal Health Information
- 🔒 Safeguard Your Credentials: Treat your PINs, Codice di Accesso, and Codice di Controllo with the utmost confidentiality. They are essential for accessing sensitive health information.
- 🔒 Protect Your Identity (SPID/CIE): Ensure your SPID or CIE credentials are secure and do not share them. These are your primary digital identity for accessing healthcare services.
- 🔒 Understand Data Privacy: Be aware that by proceeding with online retrieval, you are consenting to the online processing of your health data, as per GDPR Art. 13. The USL Umbria 2 provides contact information for their Data Protection Officer (DPO) for any privacy concerns.
- 🔒 Use Secure Connections: Always access the portal from a secure and private internet connection. Avoid public Wi-Fi networks when handling sensitive medical information.
🎧 Official Support & Help Center
General USL Umbria 2 Phone: 07442041
PEC: [email protected]
Data Protection Officer (DPO) Email: [email protected]
Specific Support for Laboratory Analysis (Foligno, Spoleto, Valnerina, Narni-Amelia, Orvieto districts): [email protected]
Answers to Your Digital Report Inquiries
Q: How do I download my USL Umbria 2 laboratory results online?
You can download your laboratory results primarily through the Fascicolo Sanitario Elettronico (FSE) using your SPID or CIE. Alternatively, if you lack these credentials, you can access a dedicated portal using your Codice Fiscale along with PIN 1 and PIN 2 provided on your collection sheet.
Q: Are USL Umbria 2 online medical reports legally valid?
Yes, reports retrieved and printed through the USL Umbria 2 online system have full legal validity and can be used in the same way as traditional paper reports.
Q: What happens if I do not retrieve my medical report within the specified timeframe?
Failure to retrieve your report within 30 days from the reporting date will result in you being charged the full cost of the service, even if you were initially exempt from payment (ticket). The USL Umbria 2 will initiate recovery procedures.
Q: Can I view radiology images online?
Yes, for radiology exams, you can view the diagnostic images directly online without needing special software. You also have the option to save these images in DICOM format.
Q: Who should I contact if I have problems accessing my USL Umbria 2 reports?
For issues with laboratory analysis reports, you can contact the support email specific to your district, such as [email protected] for Foligno, Spoleto, Valnerina, Narni-Amelia, and Orvieto districts. For general inquiries or forgotten radiology PINs, you should contact a USL Umbria 2 Radiology service directly or the general USL Umbria 2 contact numbers.
Wrap Up
The USL Umbria 2 online report retrieval system represents a significant advancement in patient care, offering convenience and efficiency in accessing vital health information. By understanding the available access methods, knowing your credentials, and leveraging the digital tools, you can manage your medical documents securely and effectively. This digital portal empowers you to take a more active role in your healthcare journey, ensuring timely access to your results from the comfort of your home.