UW Medicine Clinical Toolkit: Secure Access to Medical Systems
Quick Summary
- Central hub for clinical systems
- Access EMRs, imaging, policies
- Requires UW Medicine (AMC) account
- Uses UW Medicine SailPoint for accounts
- Dedicated Help Desk support
The UW Medicine Clinical Toolkit serves as a central digital portal for medical professionals and students in Seattle-area practice sites. This secure online platform streamlines access to a comprehensive suite of clinical systems, including electronic medical records (EMRs), imaging tools, various forms, and important policies. It acts as your primary dashboard for essential healthcare management and operational functions. Designed to enhance efficiency and provide quick access to critical information, the toolkit supports diverse clinical activities such as research, service learning, and clinical clerkships. Understanding its features and access protocols is vital for anyone engaged with UW Medicineβs extensive network of resources and digital services.
Accessing the UW Clinical Systems Gateway
- A UW Medicine (AMC) account is necessary for accessing the Clinical Toolkit.
- For medical students, Epic access requires a faculty sponsor for research or service learning. For clinical clerkships, access is sponsored by the UW School of Medicine.
- Medical students must complete the Epic Orders IP/OP Training on the UW Learning Hub. This training is a one-time requirement.
- Secure remote access may necessitate using SSLVPN, which often involves setting up Duo 2FA and following device-specific installation instructions.
Logging into Your Clinical Resource Hub
- Ensure you have an active UW Medicine (AMC) account.
- Navigate to the official UW Medicine Clinical Toolkit portal.
- If working remotely, consider connecting via Husky OnNet, the UW's virtual private network (VPN) service, for a secure, encrypted connection to university resources.
- Use your UW NetID and associated password to log in. Many UW systems also require two-factor authentication (2FA) for added security.
- Be aware that some legacy links within the toolkit might perform best when accessed through Internet Explorer due to compatibility requirements.
Essential Clinical Tools and Resources
- Provides a central hub for various clinical systems, including electronic medical records (EMRs).
- Offers access to imaging resources, essential clinical forms, and internal policies.
- Includes dedicated links to critical tools such as BurnChart, MACH7, Radiology OP Interpretation Escalation, and the Care During a Disaster Toolkit.
- Features access to the EHR Hub/Dragon Medical One for dictation tools and job aids.
- Integrates resources like the Informed Consent Manual, OnCore CTMS Protocols, Sepsis guidelines, and the UW Online Laboratory Test Guide.
- Facilitates remote access through SSLVPN, supporting secure connections from off-site locations.
Navigating Access Difficulties
β οΈ Forgot your UW Medicine account password
Cause: Inability to recall the correct password for your UW Medicine (AMC) account.
Solution: You can manage your UW Medicine account and reset your password through the UW Medicine SailPoint system. Download the specific password update instructions from there.
β οΈ Unable to access clinical systems remotely
Cause: Issues with secure remote connection or network access.
Solution: Utilize Husky OnNet, the UW's VPN service, for an encrypted connection to university resources and applications when working off-campus. Also, ensure your Duo 2FA is properly set up for SSLVPN access.
β οΈ Encountering technical difficulties
Cause: General system errors or issues with specific toolkit features.
Solution: Contact the UW Medicine Help Desk at 206-520-2200 or email [email protected]. For Epic-specific concerns, reach out to the Epic Hotline at 206-520-2255.
β οΈ Links not displaying correctly
Cause: Compatibility issues with web browsers for older links.
Solution: Some links within the toolkit may require Internet Explorer to display properly. If you encounter display issues, try accessing those specific links with that browser.
Safeguarding Your Clinical Data
- π Always use strong, complex passwords for your UW NetID and UW Medicine accounts to minimize the risk of unauthorized access.
- π Enable and utilize two-factor authentication (2FA) to protect your credentials and data when logging into UW accounts and applications.
- π When connecting remotely, always use Husky OnNet, the UW's VPN service, to ensure your connection to the UW network is encrypted and secure.
- π Exercise caution with sensitive information and follow all UW information security and privacy policies. Promptly report any suspected security or privacy incidents.
π§ Official Support & Help Center
UW Medicine Help Desk: 206-520-2200 | Email: [email protected]. Epic Hotline: 206-520-2255. School of Medicine ALT Support: [email protected].
Clarifying Common Inquiries for Clinical Users
Q: How do medical students gain access to Epic through the UW Medicine Clinical Toolkit?
Medical students requiring Epic access for research or service learning need a faculty sponsor to submit a request. For clinical clerkships, the UW School of Medicine sponsors access directly. All students must complete the Epic Orders IP/OP Training on the UW Learning Hub.
Q: What kind of tools and resources are available in the UW Medicine Clinical Toolkit?
The toolkit provides a central point of access to various clinical systems, including EMRs, imaging tools, forms, and policies. It also features specific links to important clinical resources like BurnChart, EHR Hub, Ethos Web, the Informed Consent Manual, and the UW Online Laboratory Test Guide.
Q: How can I reset my password for my UW Medicine account?
You can manage your UW Medicine account, including password resets, through the UW Medicine SailPoint system. Specific instructions for updating your password are available there.
Q: Who should I contact for technical support with the UW Medicine Clinical Toolkit?
For general technical assistance, contact the UW Medicine Help Desk at 206-520-2200 or email [email protected]. For issues specifically related to Epic, the Epic Hotline is available at 206-520-2255.
Wrap Up
The UW Medicine Clinical Toolkit is a vital resource, consolidating access to diverse clinical systems and tools for healthcare professionals and students. By understanding its requirements, login procedures, and security features, users can efficiently navigate their clinical responsibilities and access essential data. Remember to leverage the provided support channels for any assistance needed, ensuring smooth and secure interaction with this comprehensive digital platform.