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UW Kronos: Your Guide to Timekeeping & Payroll Access

Quick Summary

  • Manage time and attendance easily
  • Request and track time off
  • Access from campus or home
  • Keep your data secure
  • Support is readily available

The University of Washington (UW) uses Kronos as its primary digital timekeeping system for many employees. This online platform is essential for tracking work hours, managing time off, and viewing your schedule. Whether you are on campus or working remotely, understanding how to use your UW Kronos portal is key to accurate payroll and efficient work-life balance. This guide provides a clear overview of the Kronos system at UW, helping you navigate its features and ensure your time records are always precise. It's designed for both new and experienced users seeking reliable information about their time and attendance management.

Preparing for Your UW Kronos Timekeeping Access

Securely Accessing Your Digital Timecard

  1. For KRONOS Online Access (using an HMC computer), click the designated link provided by your department to navigate directly to the login page. You will typically use your UW NetID and password to sign in.
  2. For KRONOS Remote Access (using a non-HMC computer), ensure you have reviewed your Departmental Manager or Supervisor's policy on accessing Kronos off-site. Click the remote access link and follow the on-screen instructions, which may involve additional security steps to verify your identity.

Managing Your Work Schedule and Payroll Information

Resolving Access Challenges with UW Kronos

⚠️ Cannot Access Kronos Remotely

Cause: Attempting to access from a non-HMC computer without understanding specific departmental policies.

Solution: We know being locked out is stressful. First, consult your Departmental Manager or Supervisor to clarify the policy for off-site Kronos access. They can provide essential guidance on requirements or alternative methods. If you've followed policy and still face issues, contact the UW Medicine ITS Help Desk.

⚠️ Forgot UW NetID Password

Cause: Unable to recall or reset your UW NetID password.

Solution: Your UW NetID is critical for accessing many UW systems, including Kronos. To reset your password, visit the official UW NetID management page or contact the UW Technology helpdesk at (206) 543-7012 for direct assistance.

⚠️ Timecard or Schedule Discrepancies

Cause: Incorrect hours, missing shifts, or issues with time off requests.

Solution: If your timecard or schedule doesn't look right, review the relevant job aids for Self-Scheduling or Requesting Time Off. If the issue persists, promptly contact your Departmental Manager or Supervisor for corrections. They are your first point of contact for payroll-related adjustments.

Safeguarding Your Timekeeping Data

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🎧 Official Support & Help Center

For technical assistance, contact the UW Medicine ITS Help Desk at (206) 543-7012. Medical Centers employees can also email [email protected] for Kronos-related questions.

Quick Solutions for Common Kronos Inquiries

Q: How do I clock in and out using UW Kronos?

You can clock in and out using a designated badge reader at your work location. Alternatively, you can use the KRONOS Online Access portal from an HMC computer to record your time, or the KRONOS Remote Access from a non-HMC computer if approved by your department.

Q: Can I access UW Kronos from my home computer?

Yes, KRONOS Remote Access is available for use with a non-HMC computer. However, you must refer to your Departmental Manager or Supervisor for specific policies and instructions on accessing Kronos off-site or from home.

Q: Who do I contact if I have a question about my timecard or payroll?

For questions regarding your timecard, schedule, or time off requests, your first point of contact should be your Departmental Manager or Supervisor. For technical issues with accessing the system, you can reach out to the UW Medicine ITS Help Desk or [email protected] for Medical Centers employees.

Q: Where can I find training for using UW Kronos features?

Specific training materials, such as KRONOS Badge Reader Training, Self-Scheduling Job Aid, Requesting Time Off Job Aid, and KRONOS Common Tasks for Workforce Scheduler (WFS) Employees are often available through your department or linked from the payroll resources page.

Wrap Up

The UW Kronos system is a vital tool for managing your work life at the University of Washington. By understanding its functions, adhering to login procedures, and utilizing available resources, you can ensure accurate timekeeping and smooth payroll processing. Always remember to prioritize the security of your account and reach out to the appropriate support channels if you encounter any issues. This helps maintain efficiency and accuracy for all UW personnel.

PS

Portal Support Team

This guide was reviewed and verified by our internal technical support experts in October 2026. We constantly monitor official portal updates to ensure you have the most accurate and secure login instructions.