WillSub+ Login & Portal: Your Online Assignment Hub
Quick Summary
- Manage jobs effortlessly online.
- Submit timesheets with ease.
- Stay informed with notifications.
WillSub+ is a specialized digital platform designed to streamline the management of assignments and time for general employees (GEs) and substitute teachers. This powerful proprietary software is utilized by organizations like Enriched Schools and ESS Midwest to efficiently handle absence tracking, substitute placements, and accurate timesheet submissions. It serves as your central online account for all work-related activities. Whether you're confirming job schedules, submitting your hours, or customizing how you receive alerts, the WillSub+ online portal and its dedicated mobile application provide a seamless user experience. This comprehensive guide will walk you through everything you need to know to effectively navigate and utilize your WillSub+ account, ensuring you stay connected and organized in your role.
- π What You Need to Access Your WillSub+ Account
- π Accessing Your WillSub+ Digital Portal
- β Managing Your Assignments and Timesheets
- β οΈ Resolving Access Issues with Your Account
- π Ensuring Your Information Remains Private
- π§ Official Help Desk Contacts
- β Quick Answers to WillSub+ Inquiries
What You Need to Access Your WillSub+ Account
- An active WillSub+ account with your associated organization (e.g., Enriched Schools or ESS Midwest).
- Your registered email address and a secure password for authenticating into the digital portal.
- For web access, ensure your internet browser has JavaScript enabled for optimal functionality.
- To maintain a continuous login session on the website, your browser must have cookies enabled.
- For mobile access, download the WS+Jobs app from either the Google Play Store or Apple App Store.
Accessing Your WillSub+ Digital Portal
- Open your web browser and navigate to the official WillSub+ login page at willsubplus.com.
- Locate the login fields on the page.
- Carefully enter your registered email address into the designated 'Email' field.
- Input your secure password into the 'Password' field.
- Click the Login or Sign In button to access your user dashboard. If you are a new applicant, follow the 'Create Account' link to begin your application process.
Managing Your Assignments and Timesheets
- Assignment Notifications: Stay updated with timely alerts about upcoming job assignments, typically sent one hour before your start time. You'll also receive reminders to submit your timesheet an hour after your job concludes.
- Efficient Timesheet Submissions: Easily submit your hours worked directly through the willsubplus.com portal or the WS+Jobs app. Timesheets can be completed as soon as 45 minutes after your assignment ends, allowing for daily or weekly submissions.
- Customizable Notification Preferences: Manage your notification settings within your online profile. While system notifications are essential, you can adjust optional email and mobile app alerts to suit your preferences.
- Comprehensive Job Management: View all available and upcoming job assignments, receive real-time job notifications, and quickly accept or decline roles. The platform also provides detailed job information, including location maps.
- Absence and Time-Off Management: Review your job history, track processed and unprocessed pay, and manage unpaid time off directly through your digital account. Substitutes can also set preferences for worksites and workdays.
- Administrative Oversight (for relevant users): For administrators and teachers, WillSub+ offers tools to enter and track requests for days off, select preferred substitutes, review and approve pending requests, and utilize communication notes for substitutes and administrators.
Resolving Access Issues with Your Account
β οΈ Forgot your password?
Cause: You are unable to recall your password for the WillSub+ digital portal or mobile app.
Solution: We know being locked out is stressful. The fastest fix is to click the Forgot Password link on the login screen. A password reset link will be sent to your registered email. Be sure to use this link to reset your password within 10 minutes for security reasons.
β οΈ Repeatedly logged out or unable to stay logged in.
Cause: Your web browser's settings may be preventing the WillSub+ portal from maintaining your session, often due to cookies being disabled or a session timeout.
Solution: For security, WillSub+ automatically logs out inactive users after 60 minutes. If you're constantly logged out, please check that cookies are enabled in your web browser settings. WillSub+ uses cookies to securely identify you during your session.
β οΈ WS+Jobs app not displaying new jobs or experiencing loading issues.
Cause: Technical glitches within the mobile application can sometimes prevent real-time updates or proper functioning.
Solution: If your WS+Jobs app isn't showing new assignments or loading correctly, try restarting the app or checking for updates in your device's app store. If problems persist, it's best to submit a support ticket to the WillSub+ Care Team. For certain functions, like confirming hours, using the willsubplus.com website in a mobile browser might offer a more reliable experience.
Ensuring Your Information Remains Private
- π Always use a strong, unique password for your WillSub+ account, combining at least 8 characters with both uppercase and lowercase letters.
- π Never share your login credentials with anyone; your account is personal and tied to your employment information.
- π Regularly review your account settings and notification preferences within the portal to ensure all information is accurate and secure.
- π Log out of your WillSub+ account, especially when using a shared or public computer, to prevent unauthorized access.
- π Be vigilant about phishing attempts; always verify that you are on the official willsubplus.com website before entering your login details.
π§ Official Support & Help Center
For employee and new hire inquiries, contact ESS Employment/Help Desk at 877.855.7264 Option #1 or email [email protected]. For software support questions, email [email protected]. For payroll concerns, reach the Payroll Team at 877.855.7264 ext. 7032 or [email protected]. You can also submit a ticket to the Care Team for app-related issues.
Quick Answers to WillSub+ Inquiries
Q: How do I submit my timesheet after completing an assignment?
To submit your timesheet, log in to willsubplus.com or use the WS+Jobs app. Navigate to the Timesheets section, where you can review any pending timesheets. The system often pre-populates your scheduled time, which you can adjust if needed, and then click Submit. You can submit timesheets 45 minutes after your assignment concludes, either daily or as a batch at the end of the week.
Q: How can I change the types of notifications I receive from WillSub+?
You can manage your notification preferences by logging into your online profile at willsubplus.com. Go to your Account Settings and then select Notifications. Here, you can customize optional email and WS+Jobs app notifications. Please note that certain system notifications are mandatory and cannot be disabled.
Q: What should I do if I cannot attend a scheduled assignment?
If you are unable to fulfill an assignment you are confirmed for, it is crucial to submit a ticket to call out. Simply failing to appear or leaving your timesheet blank goes against policy and can prevent another qualified General Employee (GE) from accepting the position.
Q: Is there a mobile application available for WillSub+?
Yes, WillSub+ offers the WS+Jobs app, which is available for download on both the Google Play Store and the Apple App Store. This mobile application allows you to manage your job assignments, submit timesheets, and receive important notifications while on the go.
Q: I forgot my password. How do I get back into my WillSub+ account?
If you've forgotten your password, simply click on the Forgot Password link found on the login page of willsubplus.com or within the WS+Jobs app. A password reset link will be promptly sent to your registered email address. For security, you will need to complete the password reset process within 10 minutes of receiving the email.
Wrap Up
The WillSub+ digital portal is an invaluable tool for general employees and substitute teachers, providing a centralized and efficient way to manage job assignments, submit timesheets, and stay informed. By understanding its features and troubleshooting steps, you can maximize your productivity and ensure a smooth experience. Always prioritize your account security and utilize the available support channels for any assistance needed.